950 Virginia Used Car Service Centers

The Best Service Department Anywhere! - LoveMyVue

I bought my Saturn Vue here eight years ago, when it was still Saturn West Broad. I continue to take my Vue to Hyman Bros. for servicing, because the prices are competitive, the people are conscientious and friendly, and they retain knowledge about working on Saturns. But during this visit, for a routine oil change and state inspection, the Asst Service Manager, Eric Powell, and the service technician, Todd, went above and beyond to give incredible attention to my vehicle. They surprised me by making certain I left with a sparkling clean car (it was badly in need of a vacuum and wash), and beautifully defogged headlamps (even though the light covers had squeaked through the inspection process), an amazingly thoughtful gift for this always-strapped-for-cash senior citizen. I am so grateful to Eric and Todd for their kindness. And to Hyman Bros. West Broad for their obvious dedication to offering a high quality of customer service. I realize we can't always expect this kind of special attention, but I'll certainly never take my car anywhere else!

I've been dealing here for quite awhile and I have never - joerue87

I've been dealing here for quite awhile and I have never been disappointed. Trent Whetzel amazes me with his knowledge, helpful and honest advice. Because of him I will always be a JB customer.

Superb Service and Sales of Subarus along with Cadillacs - VT Va Gal

We have been owners of Subarus for over 10 years. On moving to Richmond, VA we started using Moore Cadillac Subaru as our service provider. We then leased a new 2017 Outback. The Salesman, Harry Moseley, and the service rep, Gary Wilcox, have been superlative in their time and attention to our needs. They both are very knowledgeable and delightful to work with. We cannot say enough good about the work and professionalism we have received. Thank you Moore Cadillac for your dealership!

I recommend working with Steve Farr - Hondagal

I have been going to Steve Farr at Tyson’s Honda for years and he’s nothing but professional. I highly recommend working with him.

I have had my car for 5 years. - PaKennedy54

I have had my car for 5 years. I have not had any issues with Priority Honda. In fact I was so impressed with the speed and efficiency of my check ups, and the courtesy that everybody has shown when I am there, I can not say enough nice things about them. I give them an A+++

Well I had a great experience with Josh putting me in the... - Biggie1230

Well I had a great experience with Josh putting me in the vehicle I wanted and he was very friendly and professional with me. I would recommend Him and the dealership anytime to my friends and people I know looking for a great and affordable vehicle! I look forward to doing business in the future again with them!

Between Jermaine, Lafeyell and George they made my - Ashley

Between Jermaine, Lafeyell and George they made my experience amazing. I dropped my vehicle off 02/27 had full communication between all three until I picked it up on 03/01. I dropped it off again this morning 03/13 because they were able to fit me in once again. They’re fast, communication is great, and I trust all of George’s work + his recommendations. THANK YOU to Lafeyell, Jermaine and George.

Guy has been wonderful and professional with my car... - londalicious

Guy has been wonderful and professional with my car shopping experience. Every step was a smooth transaction. Every detail was explained to me and all questions were answered. It was a pleasure working with him and will remain a customer to Guy for all my car inquiries.

OUTSTANDING Service - as usual!! - nancy

I have purchased two cars from Whitten - a 2013 FIAT 500 and recently a 2016 Mazda 3. Whether regular service or a specific issue the entire team has been just the best! My car is always fixed quickly without costing an arm and a leg. Thank you to everyone there!!

I was visiting from out of when my vehicle broke down. It... - cslagoon

I was visiting from out of when my vehicle broke down. It was a Saturday, I called the dealership told them my problem. They were super helpful. Drive axle was broken, warranty thank goodness, parts were order the following Monday. When part got to them, my vehicle was fix and I was on my way. Paul and everyone I spoke with were great. Here I was from out of state and they made feel like I was a neighbor and right at home. Thank you Paul.

We are from New York driving an RV towing a Jeep - Mulveys

We are from New York driving an RV towing a Jeep Cherokee. Our travels took us to Richmond, VA. The day after arrival our Jeep developed problems that couldn’t be totally fixed with a battery jump. A gentlemen at our campground recommended the Whitten Brothers Jeep/Chrysler Dealership. Excellent advice as it turned out! We called immediately and the live voice of Ash answered the phone. She recommended coming right in and someone would look at it. We couldn’t be happier with the service and attention we received from Tracy and Brent in the Maintenance Department. As busy as they were they were able to work us in with the possibility of having to leave it for a couple of days. That’s when Margaret stepped in from the Sales Department to help us in case we needed a rental car. As it turned out Brent discovered the problem and it was fixed and we were able to be on our way! We sincerely appreciate the efficiency, friendliness and support we received from all the personnel we encountered at Whitten Brothers. How fortunate your area is to have such an amazing business in the Richmond area. Many many thanks to Whitten Brothers…..YOU ROCK!!!

Great people and knowledgable staff. - dtbagman1

Great people and knowledgable staff. Katelynn and robbie always very helpful. Beautiful new showroom and service dept.

Very good quality of work fast and friendly people would - Bonnieg63

Very good quality of work fast and friendly people would recommend Winchester SUBARU ANY TIME

The workers are very knowledgeable & friendly. - Pinnockmitzie

The workers are very knowledgeable & friendly. They make car services agreeable. It was fun there

The dealership did a great job servicing my car. - dartis2164

The dealership did a great job servicing my car. They always give great customer service at this location.

I love my Acadia. - eingraham1

I love my Acadia. I know it isn't the fanciest car on the lot, but we drove 2 hours from PA to get it. Mike was very sweet and communicated well through the sales process. PENNDOT is taking their sweet time with my plates, but that is no fault to the dealer. I did not have a full tank of gas when we left the lot, the car was not freshly detailed, and it was not newly serviced....it was late at night by the time we were done with business, so I figured no big deal as I was so happy with our new 3rd row car. But when my car had some serious issues within the first month of purchase, I became a bit concerned. We hadn't even made the first payment and the AC didn't work, fan was loud...it needed a compressor. As we live 2 hours away, I was a bit unhappy with the fact I had to spend the gas in 2 vehicles to get it down and back. Josh made that right and made sure I had a full tank of gas when I picked it back up, I appreciated that. I became concerned again when I was told that my warranty did not kick in until 60 days after purchase....again we hadn't even made a payment on this new car and it was having problems.....however Armando told me he got some managers involved and we had no costs out of pocket - which was the right thing to do and I was very appreciative of that effort. I asked for the car to be serviced while there. I marked it on the paper when I dropped my keys in the drop box and communicated a good bit with Josh via text about that. It did not get serviced. (why the car didn't have a FRESH oil change when I bought it, I am not sure it was at 29% but that might just be a normal procedure so its fine). Armando in service gave me his card and told me to take it to any local GM dealer and he would take care of any costs. I appreciated him making that right for me very much. So in total, I love my car. I am not overly pleased with the issues with it - but I am very pleased with the dealer and staff making it right for me. Things happen, and instead of me being pushed aside, everyone went above and beyond for me. We are looking to buy another truck and as long as we have no issues in the future, we will be back down from Bedford, PA to get a Duramax.

The service department is definitely customer first - Michael

The service department is definitely customer first focused. Our Ford vehicles have certainly had their share of complications. However, the team at Battlefield Ford does everything within the means to make the customer first. If I were to nitpick, I'd share better follow-up contact (email or phone) would be more helpful. We're actually considering getting a new vehicle at this dealership soon (if the numbers work out).

Purchased my 2015 F250 Lariat new and all service has - warre27

Purchased my 2015 F250 Lariat new and all service has been performed here up to this point. Customer service is very good. Staff is very friendly. The service here is what has kept me coming back. Call me OCD or whatever but this time around I noticed a little complacency by the technician. The service reminder sticker in upper left of driver’s side windshield stuck over top of partially removed previous sticker with grease smeared on it. Floor mats on driver side tracked with grease/oil. The chrome bug deflector had grease handprints on it. I have no problem with the service performed but I would think the mechanic would pay a little more attention to detail or have a little more pride in his or her work. Not a show stopper for me but I would hope that this would be addressed. Didn’t notice until I had left dealership or I would have discussed it with the service department.

I get my 2005 Honda crv serviced at your dealer and - mickiej1

I get my 2005 Honda crv serviced at your dealer and have for the 15 years I have lived in crozet virginia. David Sloan has been is my service writer and he has done an amazing job all these years. He is always so helpful and takes the time with me for advice on what my car needs. Yesterday I stopped in with no appointment and he took time to check my oil level and replace my batteries in on my keys. Hes so knowledgeable and helpful. Just wanted to give him the great review he deserves. Hes amazing!!!

Herb and your service department is outstanding I called - JOHNSON20

Herb and your service department is outstanding I called there tell him I need to get my car in. I save my first name and he knows exactly who I am and gets me set up for when I want to be set up.

Went for my state inspection and service, professional - Lisa D

Went for my state inspection and service, professional and honest as always. Love Midlothian BMW.

CMA’s Colonial Honda staff had great customer service and - Jewel

CMA’s Colonial Honda staff had great customer service and they repaired my car quickly.

Stephen, Tyson, the best, Josh, Jonah= the best! - Retired flier

Stephen, Tyson, the best, Josh, Jonah= the best! Helped me on my purchased GMC Acadia.

A pleasure to be there. - jkdyer

A pleasure to be there. No unexpected surprise. Great service as always. Looking to see how the new process works out.