I purchased a 2016 Toyota Sequoia from the dealership. - Carl
I purchased a 2016 Toyota Sequoia from the dealership. From beginning to end, it was a smooth business transaction.
I had an 8 hour drive to get to Spokane and my salesperson, Cynthia Novotny, went out of her way to make me feel welcome and comfortable as we finalized the details of the sale. I received a call from Cynthia, the day after the purchase, just to make sure I had gotten home ok and that the car met my expectations.
When I met with Tyler Petit, the financial director, he was friendly and courteous as we worked through the financial process. He made recommendations for extended coverage that made sense. I never felt pressured to purchase any of the packages that were offered.
Overall, this has been one of the best buying experiences I've had in a very long time.
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