Lexus of Seattle

Lexus of Seattle
20300 Highway 99
Lynnwood, Washington 98036

Sales: (425) 774-7900
Service: (888) 225-8775
Parts: (888) 225-9465

Manufacturer: Lexus

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Dealership Amenities
After Hours Drop-Off
Children's Play Room
Customer Lounge Area
Free Loaner Cars
Free WiFi
Laptop Computers
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 11:00 AM - 6:30 PM



Twenty-Four Month Rating: N/A
2 Reviews
Lexus of Seattle

Overall Score:



About Lexus of Seattle
Certified: Lexus of Seattle
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Lexus of Seattle has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Lexus of Seattle
At Lexus of Seattle, it’s our mission to provide the drivers of Seattle, WA with prestigious, luxury cars from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by selling the finest new and used Lexus cars ever built.

Whether you’re pursuing a purchase or lease of a new or used Lexus, our large selection unites uncompromising quality with grandeur. Our inventory includes models from the classy LS 460 and advanced ES 350 to the sporty IS 250 and versatile RX 350.

Located in Lynnwood WA, Lexus of Seattle is proud to provide new and used Lexus cars, parts, accessories and service to the fine drivers of Seattle, Bellevue, and Tacoma.

girl88
4/1/2007 12:33:09 AM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: Jennifer & Jim

My Review of Lexus of Seattle:
I went to this dealership to test drive an RX 350.
I called in the morning to arrange a time with Jennifer and left her a message, and she never returned my phone call. When I called back, she sounded annoyed and said that they would just have one of the salesman help me. I then arrived and asked for her and she did not come to greet me and the first salesman to approach me was the one that ended up helping me.
He was helpful but standoffish and was directive and not engaging. I felt as though I was judged as my friend and I, both professional business people in our mid-30's, and appear younger than our age, arrived wearing our saturday clothes - casual & in blue jeans.
When it came to pricing, prior to my visit I had been told I would be offered $500 over invoice. The price quoted during my visit was actually 2,000 over invoice compared to the KBB invoice price. I also discussed trading in my Honda Accord, which they only offered me $5500 for (Low KBB value for fair condition is $8700. It is in excellent condition, which equates to a KBB value of $10,600)
I was prepared to pay cash for this car, regardless of the trade in.
Overall, from a customer service standpoint, it did not appear that this dealership wanted my business, and as a result they will not get my business.


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Rack
10/17/2003 9:09:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales

I recommend this dealer: Yes

Employee(s) Dealt With: Dave, other friendly people.

My Review of Lexus of Seattle:
I bought my 2003 is300 from Lexus of Seattle in March of 2003. It was the first high end car dealer, that treated me like a human being. I went to bmw of bellevue which treated me well, but the employees of seattle did what it took to get my business (Price #1 factor). <br><br>I had a problem w/ the clutch, and they replaced it without question and gave me a nice rx330 w/ 100 miles to drive while it was being fixed. I know it's not the dealerships fault the clutch had issues, but I never doubted their ability to fix it, or was disapointed by the quality of service.<br><br>The one small complaint that I have about this dealership, is after service they make to many follow up calls. I am on of those people that no news from me is good news. Sometimes they I had 3-4 messages on the machine after coming back into town. Some people may actually appreciate this I however didn't.<br><br>

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