38 Washington Ram Dealers

Fast and easy. - enricoandrew1

Fast and easy. I recommend the service to anyone. I will be back in three months for sure.

Very friendly and helpful. - PaulintheClaw

Very friendly and helpful. They made me feel valued as a customer. They went out of there way to ensure I was a satisfied customer, Highly recommended!

They could not finish the evaluation of the transmission - KEPT1

They could not finish the evaluation of the transmission because the truck has a collapsible camper that makes the truck to high to raise it.If they raised it as high as possible the mechanic would have to crouch a little to get under the transmission. You know,no crouch rule! Called 3 times and always on hold for 10-15 .minutes. Big company like this could afford another telephone person.

Very friendly helpful staff and I trust their work. - Retadulin

Very friendly helpful staff and I trust their work. I feel they are honest when answering my questions. I don’t see anything negative in the service here.

The oil change and tire rotation were done earlier than - mrg3991

The oil change and tire rotation were done earlier than estimated making for a shorter wait. Kudos to April and the service team!

I’ve been buying trucks from Mccords since 2000 and I get - superiordesign

I’ve been buying trucks from Mccords since 2000 and I get a new one about every 4 to 5 years for my business and have had nothing but top notch service whether it’s an oil change or something bigger Richard in service has always gone above and beyond in his friendliness or hunting for a part I need I send all my family members here 1 st when they are looking for a car or truck and Vonya tge service manager is head and shoulders above any person in her position I have ever worked with she takes the time to come out and say hello make sure you had a great experience and makes u feel like your part of the family I won’t go anywhere else I’m on my 5 truck 3 jeeps for my wife and all 4 of my kids have bought rigs from them you always here about bad interactions which if u run a large company you can’t please everyone but in my opinion these folks are the cream of the crop and wanted to let them know how much I appreciate all there hard work for the Hass family

Very pleasent experience an great coffee, not joking. - yamaha1700donnie

Very pleasent experience an great coffee, not joking. This may have been my last car buying experience . I am 74. I still love driving!

Leased a new Pacifica. - compasspointplumbing

Leased a new Pacifica. Had a good experience. Salesman Johnathan was friendly and knowledgeable. I highly recommend this dealership

Thank you service department for the work you did on my - Tina

Thank you service department for the work you did on my challenger. Thank you Eric, Sherry,Jean, A Big Thank you to MATT for Always keeping in touch. You will Always have my business... Tina

I wanted to take a moment to express my heartfelt - Sanjay

I wanted to take a moment to express my heartfelt gratitude for the amazing experience my Dad and I had while working with Ian Carlson and Tyler Harmon. From my initial phone conversation with Ian to meeting both Ian and Tyler in person, and through the negotiations and closing with Tonya Burdette, every interaction was kind, cordial, and professional. There was no pressure to make any decisions, which made the process enjoyable. I will wholeheartedly recommend their services to all my family and friends! Thank you once again for facilitating such a positive experience.

Have had amazing service with this dealership from the - Buck

Have had amazing service with this dealership from the time they opened up through today. Parts and Service departments are phenomenal and great to work with. Shout out to Naomi in parts and Austin in Service Advisor group!!

Absolutely fantastic experience—friendly staff, - Jarrodfranson

Absolutely fantastic experience—friendly staff, transparent pricing, and a smooth, hassle-free car buying process. Highly recommend!

Yuriy in your service department is the greatest. - debandallen

Yuriy in your service department is the greatest. he cares about his customer's and goes well beyond for them. It was going to be longer than they thought so he offered us a loner so we could do things.

I would not recommend this dealership to anyone. - lmahan

I would not recommend this dealership to anyone. Worst experience we've ever had with a dealership by far. Sold us a car with multiple problems we were not told about such as non-working AC, we bought the car during winter months, that they then wanted to charge us a fortune to fix. Taking the vehicle in for services is a nightmare as well. They once had the vehicle for a week just to give it back and say they found nothing wrong with it. We were charged a large detection fee and were then stranded on the side of the highway when our allegedly perfect vehicle broke down completely. They are the definition of slimy used car dealers.

I took my car in because it was 2 years since my last - O.B.JAMES

I took my car in because it was 2 years since my last checkup (I had driven only 3000 miles in that interval) and the oil pressure light had just turned on. I sat in the waiting room for 4 1/2 hours while they did an oil change and diagnostics (seemed a long time for that amount of work). The service manager then gave me a list of $5000 worth of additional servicing needed, which included $409 for transmission service (done by them at the previous servicing only 3000 miles previously), $315 for fuel induction service (done 13000 miles previously), and $715 to replace the spark plugs (the car has only 51,000 miles on it). When I turned the car on to leave, the oil pressure light was still on. When I complained, the service manager said checking that would require another appointment for additional diagnostics (even though I told him about the problem when I gave him the car). When I dealt with him, he seemed very inexperienced and he found it difficult to explain why I needed the service items they claimed I needed. I guess I need to find a new place to get my car serviced. And I really would like to find somebody who could figure out why the oil pressure light is on.

I’m completely satisfied service writer Jake is awesome ! - clifnjac

I’m completely satisfied service writer Jake is awesome ! He even sent me the shipping link so I could track the parts on order so no waiting and wondering when it would arrive. As I wait for the service Jake also keeps me informed as to the status of my vehicle. The technician who did the also made notes as to what else I needed. Highly recommend this service department and I drive past other dodge dealerships to have the service completed there. Thank you, Clif

Strong Armed, illegal transactions destroyed me - cann4rhonda

Strong Armed, illegal transactions destroyed me financially demanding I call family for 6000.00. crooks

I took my car in for routine service and they were able - nogum

I took my car in for routine service and they were able to complete it quickly and efficiently including minor recall

Recall was completed timely. - chaney_christine

Recall was completed timely. The courtesy drivers both were very nice taking me to and from my destination .

Friendly very accommodating and real good about staying - Craig.sabinfarms

Friendly very accommodating and real good about staying in touch with me as what is going on with my vehicle

Jim Mahin provided an outstanding customer service - cadenbilodeaux

Jim Mahin provided an outstanding customer service experience from start to finish! He was attentive, patient, and went above and beyond to make sure all my questions were answered. His professionalism and genuine care made the entire process smooth and enjoyable. Jim took the time to understand exactly what I needed and offered tailored solutions that exceeded my expectations. If you’re looking for someone who truly values their customers and knows how to deliver exceptional service, Jim is your go-to person. Highly recommend! Five stars all the way! ⭐⭐⭐⭐⭐

I would strongly advise taking your vehicle elsewhere for - Lana

I would strongly advise taking your vehicle elsewhere for service. I’ve had two recent experiences with this dealership’s service department, and both were highly disappointing. Not only was their ability to diagnose and complete repairs inefficient, but I also found their pricing practices to be questionable and potentially misleading. I brought in my 2021 Jeep Grand Cherokee on two separate occasions. The first visit was due to a malfunctioning windshield wiper system. It took the service department six weeks to identify and resolve the issue. Throughout that time, I received no proactive communication. I consistently had to reach out to obtain updates on the status of my vehicle. Eventually, the service manager did contact me once the problem was diagnosed, apologized for the delay, and provided some cost relief, which I appreciated. Based on that interaction, I decided to return for a separate issue related to the air conditioning system. During the second visit, the service department performed a diagnostic and informed me that the evaporator needed to be replaced. The quote provided was $1,800 for the repair, involving a $132 part. With refrigerant and additional charges, the total cost came to $2,400. This estimate seemed excessive, especially for a relatively new vehicle. I sought a second opinion at a different service center, where they ran their own diagnostic. They found the evaporator to be in proper working condition and determined that the system simply needed a recharge. The total cost for this repair was $163, and the AC has been functioning perfectly since. Based on these experiences, I believe this dealership attempted to overcharge me for unnecessary work. I will not be returning, and I strongly recommend others exercise caution when considering their services.

"Great Car Buying Experience!" - nic

Drew made the Sales process quick, easy and painless! There was no sales pressure and he gave us the time and space to make the decision to purchase. Would definitely recommend to our friends and family. Very happy with the Purchase and experience! Nic & Denise

Excellent service! - ajpylant

Excellent service! Gerardo Manzo was expecting me, knew what I wanted from my email requesting service, beat the cost estimate and time estimate.

Always going the extra steps to help out - goldadechristine

This dealer always does there best to put you in the car or truck you need. And stands behind the purchase. They always make it right.

The professionalism and personal touch made this car... - TOR

The professionalism and personal touch made this car buying experience the best of all! Very involved and caring environment! Mark was outstanding and focused on my expectations and requests and made it happen.

Do not recommend using the service department! - Meganrazey

Do not recommend using the service department! We had a coupon and decided to try having the oil changed there. We booked an appointment for 10 am. They were great and let us drop off our vehicle the night before. Well 3pm rolls around and no word yet in the car being done. We called and the guy didn’t know and says he will call back…. 45 mins later we call again and he still didn’t know. Lucky he did find out it was done. Go in to get the car and give the coupon we had mentioned and they refused to take it! They do have a sign posted below where you stand to check out but the coupon does not say it won’t be honored at some locations! Absolutely awful experience and now we are out more money than expected. Heck the coupon even says it’s for Yakima but they won’t take them!

I had trouble receiving a military discount from Chrysler - jananez

I had trouble receiving a military discount from Chrysler for several weeks. When Ashleigh Fournier took over the issue I received the discount check within a week. It is great that there are still car dealers with employees that provide excellent customer service.

My name is Damon Gleason, I'm the General Manager of... - Damon Gleason

My name is Damon Gleason, I'm the General Manager of Harbor CJDR if you have any concerns or not satisfied with our service please call me directly at 360-538-8626. I will be happy to help resolve any questions or concerns. Thank you for your business.