38 Washington Ram Dealers

Exceptional Service and Endless Gratitude! - Chehara

Exceptional Service and Endless Gratitude! After enduring a frustrating two-month ordeal with another dealership, Enumclaw CJD and the incredible trio of Matthew, Robert, and Jim restored my faith in exceptional customer service. Following a disheartening experience with Rairdons of Marysville, where I was turned away due to an unforeseen credit reporting issue, I reached out to Matthew in a last-ditch effort. From the moment I connected with Matthew, it was evident that I was in capable and caring hands. Despite the challenges, Matthew, along with Robert and Jim, went above and beyond to ensure that my needs were not only met but exceeded. Their dedication, professionalism, and unwavering support transformed what seemed like an impossible situation into a dream come true. Thanks to their efforts, I am now the proud lessee of a 2024 Jeep Cherokee, and my happiness knows no bounds. Enumclaw CJD has not only earned my loyalty but also my heartfelt gratitude. To Matthew, Robert, and Jim, words cannot express my appreciation for your exceptional service and for restoring my faith in the car buying process. Thank you, from the bottom of my heart, for making the impossible possible. Chehara

Our sales guy Casper and his sidekick Roman were awesome - mosterhoutjr

Our sales guy Casper and his sidekick Roman were awesome to work with, everything was exactly as discussed and picking up vehicle went very smoothly.

Scheduling experience wasn't the best but service itself - Miia

Scheduling experience wasn't the best but service itself was fine, no issues there. Took the whole day instead of the few hours that the scheduling staff thought.

Amazing and quick, the gentleman who helped me was - Coachwig24

Amazing and quick, the gentleman who helped me was absolutely amazing and friendly! Thank you

Always reliable and knowledgeable and gets me in and out - emmieinseattle

Always reliable and knowledgeable and gets me in and out quickly! Love them and will only go to them!

Had a problem with my 2022 Ram media system. - pjmpal

Had a problem with my 2022 Ram media system. Dropped by to see if I could make an appointment to have it looked at. Scott in the service dept. said they were backed up and couldn’t get me in until following Monday. After explaining problem to him he wanted to go out and look at the truck and see if he could maybe get it working properly. He saw the problem with the CarPlay and then took my phone and cleaned the open apps and all worked great. Never made me feel like the old guy I am just took care of me. Thanks Scott .

Very pleasent experience an great coffee, not joking. - yamaha1700donnie

Very pleasent experience an great coffee, not joking. This may have been my last car buying experience . I am 74. I still love driving!

Greg (Gator) Moore was very professional and served me - naylormike

Greg (Gator) Moore was very professional and served me well in my lates Jeep Gladiator Mojave purchase. I usually hate going through the car purchase process. Greg made it enjoyable. He is very honest. I have been lied to in the past and promises broken. I do not believe this will happen with this purchase at this dealership.

I would not recommend this dealership to anyone. - lmahan

I would not recommend this dealership to anyone. Worst experience we've ever had with a dealership by far. Sold us a car with multiple problems we were not told about such as non-working AC, we bought the car during winter months, that they then wanted to charge us a fortune to fix. Taking the vehicle in for services is a nightmare as well. They once had the vehicle for a week just to give it back and say they found nothing wrong with it. We were charged a large detection fee and were then stranded on the side of the highway when our allegedly perfect vehicle broke down completely. They are the definition of slimy used car dealers.

Always a great experience at Barry. - w7raj

Always a great experience at Barry. Michelle makes it easy to buy. This is my second vehicle I have purchased, and I'm sure it won't be my last! They are a locally owned business, which I will always support first. Thanks Michelle!

Service department has improved dramatically from the - crmredtop

Service department has improved dramatically from the last time I was there. Service was done on time. When I tried to make an appointment in August for an oil change, they were 3 weeks out so I went elsewhere as we had a trip scheduled. This time I called on Saturday and scheduled for the following Tuesday. Thanks

Express service is outstanding. - TLC

Express service is outstanding. Jameson does a great job. He's personable, committed and always has a smile on his face.

I can't speak highly enough for this dealership's Service - dranger1

I can't speak highly enough for this dealership's Service Department!!! I had another Jeep service department attempt to repair our vehicle, they programed a gateway incorrectly and then spent 41 days trying to convince me I had to open an insurance claim and replace wiring harness that would have been unnecessary. It was time to take my vehicle to the professionals. I spoke with Rahim, the Service Manager, for assistance and he put his best service advisor on it. Before we were even done with check-in, Lee had already identified the source of the issue. After the tech's looked at it for a day, they reprogrammed the gateway, cleared the DTC codes, completed the active safety recall, and I drove the vehicle off the lot that night. There were some other maintenance items to deal with but the knowledge and efficiency of this dealership more than made up for the other blundering excuse for a wasted factory trained technician. Lee, THANK YOU!!!!!

just traded in my Jeep Compass for a new one thanks to - idamysdavila

just traded in my Jeep Compass for a new one thanks to Caleb!!!! Thank you for your attention and for making us feel at ease during the process

The service was excellent, everything was very well - Artem

The service was excellent, everything was very well organized, the staff was responsive and competent, thank you very much, you are real professionals!

Technical assistance given over the work require - Cam101cam

Technical assistance given over the work require explained the process in a intelligent manner. Work completed/tested and returned in a timely manner.

Tim winters was Very helpful and nice. - martelflores51

Tim winters was Very helpful and nice. Great experience. He made everything go so smooth.

I had the pleasure of buying a car from rairdon - ghebert_70@hotmail.com

I had the pleasure of buying a car from rairdon bellingham WA Bruce, Cody,Dan, and the finance manager made the experience very pleasant. I will recommend this dealership to family and friends. These guys are a real asset to your company. All the staff are helpful and make you feel at home.

Peyton was amazing. - sancde

Peyton was amazing. His communication and consistency were amazing. I bought the vehicle while living 1200 miles away and knew each step of the process because it was all communicated to me. At no point did I feel pressured nor did it ever feel "salesy"". Peyton spend a solid hour with me going over all of the technology to make sure that once I hit the road I knew what the truck could do( and there is a ton of technology!). He has checked in with me twice over the last 5 days since I bought the truck to make sure everything is going well. I WILL buy from this dealership again. All vehicle purchasing should be this easy. Josh in finance also made the experience exceptional. All paperwork was handled easily and professionally. Josh is friendly, easy going and up front. Scott, the general manager came out to meet me and to make sure everything was going well. It feels like he creates a good work environment there. We spend time talking and sharing about the process. I felt cared for and supported through the process. Do yourself a favor and ask for Peyton!

From beginning to end. - ericnitzschke

From beginning to end...and even now, after owning my Dodge Ram, this group is abysmal. Purchase of vehicle...we set a time as I was driving from Oregon. They kept me sitting for an hour. The finance guy tried to sell me on everything available. I walked out with the vehicle after putting $60K in cash down with a small loan of $30K. They refused to honor their original loan and sent me thru the circuit. Then the games came...sending half the plate information. No registration and cancelling my service to Connect. These people are Walmart of vehicle sales. They continue to provide poor service. Criminal.

I brought my Dodge K2500 in specifically for them to - gregaff2021

I brought my Dodge K2500 in specifically for them to diagnose and fix a vibration that happens when the car hits 35 or 40mph. A representative called to tell me the issue was likely a U-Joint or the tires needed to be rotated. I had them do both things, as well as some other maintenance suggestions they offered. They called me and said my truck was ready. After spending a great deal of money, the vibration is worse. It is clear that they are incapable of diagnosing the issue. Communication was horrible. If the tech found anything, nobody communicated it to me, or if they had I would have asked them to fix the problem. When I got home I looked on the invoice, and the tech stated "Identified multiple worn suspension parts that need to be replaced before further diagnosis can be made." A phone call letting me know this would have been great, but the only call I got was to come in and pay them $$ because my truck was ready. Trying to get the service manager to call me back has been impossible. Based upon what I have read on the BBB and here, I made a huge mistake going to Larson Chrysler Dodge Jeep for service. Leadership starts at the top. Clearly they have some issues there.

"Great Car Buying Experience!" - nic

Drew made the Sales process quick, easy and painless! There was no sales pressure and he gave us the time and space to make the decision to purchase. Would definitely recommend to our friends and family. Very happy with the Purchase and experience! Nic & Denise

My daughter bought a 2011 ram, she had a code pop up p301 - truckin3556

My daughter bought a 2011 ram, she had a code pop up p301 ,dishman bent over backwards to make it right, fuel injector, cat ,then cam .very impressed with the service, you wont find any better service anywhere.

Always going the extra steps to help out - goldadechristine

This dealer always does there best to put you in the car or truck you need. And stands behind the purchase. They always make it right.

The professionalism and personal touch made this car... - TOR

The professionalism and personal touch made this car buying experience the best of all! Very involved and caring environment! Mark was outstanding and focused on my expectations and requests and made it happen.

Do not recommend using the service department! - Meganrazey

Do not recommend using the service department! We had a coupon and decided to try having the oil changed there. We booked an appointment for 10 am. They were great and let us drop off our vehicle the night before. Well 3pm rolls around and no word yet in the car being done. We called and the guy didn’t know and says he will call back…. 45 mins later we call again and he still didn’t know. Lucky he did find out it was done. Go in to get the car and give the coupon we had mentioned and they refused to take it! They do have a sign posted below where you stand to check out but the coupon does not say it won’t be honored at some locations! Absolutely awful experience and now we are out more money than expected. Heck the coupon even says it’s for Yakima but they won’t take them!

Sam was an awesome sales rep. - Molskness

Sam was an awesome sales rep. The actual process was slower than it needed to be towards the end when signing papers with a different person. I feel that things were not done or explained correctly. Kevin was absolutely amazing in helping get things fixed and even offered a military discount. He was able to fix my contract for me working over the phone and through email. If you get the chance to work with Kevin or Sam do it!

I had trouble receiving a military discount from Chrysler - jananez

I had trouble receiving a military discount from Chrysler for several weeks. When Ashleigh Fournier took over the issue I received the discount check within a week. It is great that there are still car dealers with employees that provide excellent customer service.

My name is Damon Gleason, I'm the General Manager of... - Damon Gleason

My name is Damon Gleason, I'm the General Manager of Harbor CJDR if you have any concerns or not satisfied with our service please call me directly at 360-538-8626. I will be happy to help resolve any questions or concerns. Thank you for your business.