25 Washington Subaru Dealers

Eastside Subaru Service Advisor, Jake Corpuz is very - Mayooran T

Eastside Subaru Service Advisor, Jake Corpuz is very professional and focuses on customer care and the job is done properly and to the customer satisfaction. He is very experienced and knowledgeable and explains everything in detail. He is very respectful and friendly too. Also, the technician who performed the work on my car is very professional and did a through and clean job.

I left medication in the rental car they gave me. - Terry.grimm

I left medication in the rental car they gave me. I called and asked if they could send it to me since I live about 45 minutes away. Next thing I know they knocked on my door. They had hand delivered my medication. Now that’s outstanding customer service!

My salesman was Hung Gail, not Steven Gould. - marylienritter

My salesman was Hung Gail, not Steven Gould. I give Hung 5 stars. He was very pleasant, knowledgeable, and easy to work with.

So professional, knowledgeable, and friendly. - mcclaffertymk

So professional, knowledgeable, and friendly. I'm impressed with the entire team. My sales lady was outstanding. They reached out after the sale and helped. Topping it off they were the best deal, Will deal with them again for sure. I drove 300 miles to get there and will gladly do it again. The only thing that I would want was the first free oil change service that other dealerships offer. Great people , great service. Phebe Powers was my sales lady, very special young lady.

The second we walked in, Liana met us at the door and - emoscal

The second we walked in, Liana met us at the door and guided us through the process. Liana was super friendly and helpful, and the experience of buying a new car was actually kind of fun! I was expecting it to be intimidating and difficult. The financing manager we spoke with to close out the actual sale was friendly. She clearly tried to create a connection with me to upsell the packages like extended warranty. I did not like, however, that when my boyfriend left the room, her attitude and speaking toward him was somewhat negative. I think being more mindful and respectful would have benefitted that process.

Subaru of Spokane Ian my salesman, Chris sales Manager, - Kinghamm

Subaru of Spokane Ian my salesman, Chris sales Manager, Patrick dealership manager, and Michael finance all went above and beyond for me. They truly want their customers to return with always having a great experience. They all are kind. They listened to me, explained things to me and wanted me to be happy not just as their customer but as a person. They will joke with you, make you laugh but be professional in making you feel at ease. They want you to love what you're driving. They saw me as a person with true concerns that they wanted to make right. I highly recommend this dealership to anyone!!! I'm not just going to be a returning customer but a customer that will use their services for the small things such as oi changes! Ian is amazing not just at selling cars but at building a relationship with you. Michael is good at explaining what you are signing financially not hiding anything. Chris was great at making it right for me. Patrick I can't write how truly grateful I am for his kindness and wanting to make everything ok for me. Great people!!!!

Great service - MJD88KEYS

We've always been treated well at Stewart Subaru. Here's an example of good service - Katie H had to make a new receipt after some adjustments were made. I usually get a coupon for a car wash - well there wasn't one, no big deal. A few days later a coupon for the free car wash came in the mail. Awesome!

The entire team at Carter Subaru Ballard was exceptional! - millerjoy70.jm

The entire team at Carter Subaru Ballard was exceptional! I had an incredible experience purchasing a 2025 Crosstrek Sport. Macy didn't try to "sell" me anything. She listened to what I wanted, priced matched a quote that was made to me by another dealer and went out of her way to get that car for me- she had it brought over from another dealership within 14 hrs. From the first phone call, to the financing process I felt taken care of. If you are looking for a Subaru, call Macy!!!!

I got the best help anyone could have ever asked for - Id

I got the best help anyone could have ever asked for staff top shelf service. Roy is amazing went above and beyond my expectations by far. Helped me with every little detail he could have to help make it smooth and an amazing experience Thank you so much for all the assistance I could have ever needed and more. Office staff is amazing and helpful super clean office. The car i drive away in was better than I could have expected. Couldn't recommend it more. Top shelf

It's gonna take me a while to get used to the new - TobiasFerrell

It's gonna take me a while to get used to the new technology as I had my previous vehicle for 16 years and things are really changed. The whole team has been very patient in helping me learn how things work and what I've made embarrassing mistakes they didn't make me feel bad about it. The whole process was relatively pleasant. I really appreciated my salesman Mike who worked with me and got me where I needed to be in order to buy a new vehicle and be comfortable with it. He was absolutely wonderful!

The sales and finance team here is the kindest! - Ishita

The sales and finance team here is the kindest! We worked with Kai and Hieu and could have asked for a more supportive team. They made the deal happen. We only visited once, and went home with the car we wanted. Thank you so much!

The service department was very thorough and helpful with - andrea2133

The service department was very thorough and helpful with an issue I was having with my car. They took a long time making sure the car was running properly.

Highly recommend Dwayne Lanes Skagit Subaru. - mc3cats

Highly recommend Dwayne Lanes Skagit Subaru. The car buying experience was fantastic. It was low stress, didnt have to haggle on price, just a wonderful experience overal. Sven, Victoria and Rich were fantastic to work with. We got a wonderful deal on our new Outback. Its well worth the drive to come up to Burlington. You will save hundreds in sales tax and will get a fantastic deal on a Subie!

Best experience I have ever had buying a car. - lugnutz30

Best experience I have ever had buying a car. Charles, our salesperson was amazing. So was our financial guy but I can’t recall his name. I would highly recommend Tacoma Subaru and Charles

Brandon Arellano is phenomenal to work with! - Kiran

Brandon Arellano is phenomenal to work with! From the first point of contact, he was incredibly personable, caring, knowledgeable and went above and beyond. He took the time to rework estimates, negotiate costs, provide all the information I needed and make every accommodation possible. He sent me a personal video of the car I was interested in, responded to my messages even on his days off, was willing to arrange transport from over 30 miles away, and stayed multiple hours past closing. Brandon didn't just stay late to complete the sale, but made sure I had everything I needed at every step and even helped set up my phone after locking up and made sure I drove away happy and safe. He showed a genuine interest and care for my needs; I truly felt like more than just another sale, which was beyond pleasant. I had been without a car since November and actively in the market since January with many unfavorable experiences with various dealerships, which was surprising since I was only looking at Subaru. Brandon is the epitome of what I expect from Subaru and truly represents the company's values of being client-centered, showing love and respect to all, and providing enjoyment and peace of mind. I live my life in a way that is deeply rooted in my values and ethics, which is why I have been so passionate about- and loyal to- Subaru for many years now; it's definitely a company I can stand with. Thanks to Brandon, the choice on which Subaru dealership to take my business to was made easy, even before meeting in-person. He is the reason I went to a dealership 36 miles away, rather than the one I have just 6 miles away from home. I truly cannot recommend Brandon enough! I'd also like to note that overall, Olympia Subaru is by far the best Subaru dealership I've had the pleasure of working with, and I've been to quite a few between CA, OR and WA. Everyone was so friendly and helpful with all the good vibes! I got such a kick out of Jesse in finance, such a great sense of humor and actually made the paperwork portion quite fun and as stress-free as humanly possible! If I am ever in the market for another car, I will definitely be returning to Olympia Subaru again-and-again!

Overall disappointing experience with the sales - JaySM1980

Overall disappointing experience with the sales department. Would not recommend. Updated 2/21/26: During my first service visit in December 2025, I spoke with Mason in the service department about ongoing issues with the infotainment system. He informed me that the system required a software update but was unable to complete it because the complimentary service required to enable updates was not active on my vehicle. He explained that this service should have been activated at the time of purchase and that it provides three years of complimentary coverage. He further stated that activation must be completed by the sales department and that he could not assist me further. After that visit, I emailed the salesperson who handled my purchase, Brandon, to request assistance. I did not receive a response. In that same email, I also expressed interest in potentially purchasing another vehicle for my wife, which was likewise not acknowledged. Throughout the sales process, Brandon often appeared inconvenienced or put upon when assisting me, as though he had more important matters to attend to. That experience, along with the lack of follow-up, has been disappointing. I later received a voicemail, marked as spam, from someone identifying themselves as a supervisor regarding this 1-star Google review of the dealership. I work seven days a week and generally communicate via email or text, which I had made clear in my previous interactions is my preferred method of contact. Given that I have previously communicated with your dealership via email and text exclusively, it would have been reasonable for your team to be aware of and respect my preferred method of communication when following up. Additionally, during the finance process at the time of sale, Finance Manager Kyle informed me that purchasing an extended service plan and GAP insurance was required for loan approval. I later learned this was not accurate and had to go through additional steps to cancel those products. That experience, together with the current service activation issue, has significantly impacted my confidence in this dealership.

I listed my 2024 Tesla Model on FB. - gorrionc

I listed my 2024 Tesla Model on FB. The price was excellent for its condition, milage and features but it got tiring dealing with low ball offers and people not understanding how to value a vehicle. Brennan at Subaru Of Puyallup saw my FB listing and contacted me. His offer was almost full price. I was at first hesitant but spoke to his manager and they both said if the vehicle checks out as described in the listing it they would give me the price quoted in the FB message. Went in today, everything checked out and the entire process was about an hour to get my check and head home. I know my vehicle was worth a bit more but it was so tiring doing this on my own so I do recommend you check them out and contact Brennan as his offer was good and the process was very smooth.

I want to compliment Arman on providing excellent - npricenpr

I want to compliment Arman on providing excellent service- he was friendly, gave a complete report of the situation with my car and walked me to my car when it was ready. He apologised for the faulty washer on a brand new vehicle. Thank you Arman !

Dishonest, caught in the act. - hillguy2600

Dishonest, caught in the act. I bought a service agreement when I purchased my new Subaru. When I brought it here for 30k service they wanted to charge me separately for the differential fluid change. I called the Security Service Center for Subaru to verify coverage and they told me that it IS included. They were going to charge me and then charge the Service Plan for reimbursement. They also did not top off my fluids, left a cap off the tires, mounted the tires wrong side out and two of the tires leaked after they changed them out.

Had appt for 9:30 am. - threemacks

Had appt for 9:30 am. Arrived 60 minutes early. They took the car back, saying it would be about 90 mins. At noon, we checked to see how much longer it would be. Surprise, surprise!! Car was parked to one side and nothing had been done. The service department is so unorganized that 2 or 3 other people had complained. Doubt I will be back. If you choose to use their service department, be ready to keep checking so you don't wait 5 hours for a 90 minute service.

Day four of trying to get my subaru tribeca in for - sunsarae35

Day four of trying to get my subaru tribeca in for service, when I call I get the service department they say they need to transfer me to someone who knows more than they do with my question. I get a voice mail and leave my name, the problem I am having and my phone number and I don't get a call back this is day four now, it's getting really frustrating when you don't hear back from them I am taking my subaru to someone else who can fix the problem I am having with my car

Great customer service, small town dealership. I had a... - MG14

Great customer service, small town dealership. I had a very personalized experience with a lot of care and thought I got a very fair deal. Cliff is great!