563 arizona Used Car Dealers

Always great service. - rev.cdavis

Always great service. They figured out what was wrong with my car when the other Nissan Dealership said nothing was wrong.

My car buying journey at Gilbert was refreshingly - taytumhutchinson

My car buying journey at Gilbert was refreshingly straightforward and enjoyable, thanks to Michael’s insightful guidance. His patience and thoroughness in explaining different features suited to my lifestyle helped immensely in making a confident choice. There wasn’t a moment where I felt rushed; instead, it was like having a knowledgeable friend by my side. Gilbert's staff made sure all my questions were answered before I made any decisions. This kind of customer-focused service really makes a difference!

It taKes 4 days for a 2 hour job why ? - Sylpet11

It taKes 4 days for a 2 hour job why ? Why do you have so mNy cars for service?

Fast service, friendly staff, good rates for service. - mourerrd

Fast service, friendly staff, good rates for service. Provided to and from travel from the service shop.

I just bought my first X3 with Steve Murphy as my sales - SLB

I just bought my first X3 with Steve Murphy as my sales team member and was wonderful! This is my mom car and he helped me a ton to be sure I got exactly what I was looking for. He was super communicative before and during the transaction. He also helped me with a repair shortly thereafter and his customer service exceeded all expectations. Steve has our family as future customers for any vehicle purchase and I so appreciate all of his help and attention to detail!

The service is always great, they go over what is going - mordicai1423

The service is always great, they go over what is going to be done to the car and have a very nice lounge

Freeway Chevrolet worked very hard to earn my business. - mikoffey

Freeway Chevrolet worked very hard to earn my business. We did 95% of the transaction over the internet.my salesman was awesome Andrew Billy followed up with me and made sure my truck was delivered clean and full of gas.

Pretty easy process no pressure all went pretty smooth - Cramblitsl

Pretty easy process no pressure all went pretty smooth the salesmen was super cool and not pushy they did a nice job for me

Excellent experience Did not have needed part 4 day - Ohms

Excellent experience Did not have needed part 4 day wait but otherwise great experience Thanks

My wife and I had an amazing experience as first time - Awet G.

My wife and I had an amazing experience as first time Porsche buyers. Dylan Young was always pleasant to work with, patient, knowledgeable and above all transparent. He took the time to educate us so that we were more than comfortable with our purchase. I’d like to also point out that the experience was just as good, if not better after the car rolled off the lot. The service department (Jordan!) is top notch and Dylan kept in touch (even after we moved out of state). Would love to come back when it’s time to get another one!

lizbeth was very helpful, quick and good service, all in - donnyhales47

lizbeth was very helpful, quick and good service, all in all a very good experience

This dealership was the only one in the state that had - blondeunicorns1

This dealership was the only one in the state that had the color of vehicle I wanted.

The service department is the worst. - akamikefricke

The service department is the worst. No loaner after keeping my truck for 4 days

Updated: 5/30/24 Turns out - these guys have been - Jeff E

Updated: 5/30/24 Turns out - these guys have been programming my service light to come on earlier then the recommended service - so they get credit for the service work - and my 3-Year - 36,000 service warranty - is used up. And - it’s not just that it happened. It’s the way they told me with “from now on you’ll have to pay” with a shrug of Nicholas Kellog’s shoulders (the service person). They didn’t offer to help me learn why my service warranty no longer applied - in fact they only made it harder. I had to dig into this completely in my own — AND CHAPMAN was completely at fault. So dishonest! They've offered to comp me one more service - but it was forced and hardly volunteered. Go somewhere else for your Hyndai needs. The dealer I purchased with in Utah - Murdock - THEY ARE AWESOME. Chapman, where I’be been going after relocating to AZ with a brand new car … are just honestly dishonest and the worst car experience I’ve ever had … more than once. This was after giving them “another chance” after my experience last year - see below. ________________________________ I was 15 minutes late - and genuinely apologetic for being so. Frankie (Francisco Ramirez) at the service desk told me it was fine, and all they needed was 90 minutes tops. I was there for routine maintenance and warranty recall regarding the roof trim (not safety related). “ I told him directly, “do not do the recall work today. I’ll come back.” Frankie asked if I wanted to “skip the car wash as well… to save time” I told him “yes … please”. Almost two hours later I went looking for my car. There was a line of people waiting for Frankie, while 4 other employees sat at the Service Desk avoiding eye-contact - is the only thing I could see they were actively doing (avoiding eye contact). To their credit, they weren’t “on their phones”. Kudos to Hyndai for at least working to manage that optic. But, to their discredit, they weren’t even on a phone. It was like the worst DMV trip ever (but I’m still a little impressed they didn’t appear to be pursuing social media or playing Candy Crush). So … finally I get to talk to Frankie (I should have just left). He tells me that they had gone ahead and completed the warranty. Before that … I was honestly working to take the delay in “we’re all human” stride” . Then… I was mad. I told him “I told you not to do the recall work. I’m already late …” He gave a shoulder shrug. After my back was turned, I’m 4 steps away, reaching to open the door, Frankie calls out (with other people waiting for help) … “you’re the one who showed up late”. If I hadn’t experienced this first-hand, I wouldn’t believe it. I was late. I was sorry. I did apologize. I was under the impression that we’d reset and moved on. I’m also the customer bringing in my $45,000 purchase for the “unbeatable customer care” I was promised … before giving them my money! You know what they didn’t forget to leave out … the car wash. I’ve no doubt, there’s no franchise credit applied for washing the customer’s car. Don’s use Chapman Hyundai. They weren’t just bad, they’re overtly dishonest … it’s the worst kind of “bad”. “How you do something, is how you do everything …”

Great service Steve was very knowable and helpful! - Juve Padilla

Great service Steve was very knowable and helpful! I will bring my vehicle back for next service!

This dealership leaves sold vehicles up on their website - TBarrick

This dealership leaves sold vehicles up on their website and other online platforms just to get you to contact them. Would not even tell me the vehicle I was interested in was sold until pressed about it. Wasted my time!

Cody was amazing did everything we asked for and when - jstewart1378

Cody was amazing did everything we asked for and when called back waiting on parts got the rest done as I had forgot to mention when we brought it in. I won’t take my vehicle to another dealer ever now that I found Findlay GMC, and even may purchase our next vehicle here. Jason

Thank you, Khelil, your service was A+! - Bonniejean King

Thank you, Khelil, your service was A+! Always looking forward to working with you. Cheers!

This is a great dealership and always has been. - mikah.piper

This is a great dealership and always has been. They have serviced my vehicles for the past 10yrs. Shelby Clark in the service department always takes care of me and provides excellent customer service.

Ramon was awesome! - Brand

Ramon was awesome! Loved the staff there, all so kind and helpful. I highly recommend.

Excellent customer service! - TrishandRog

Excellent customer service!!! Christi and Mike were an absolute pleasure to work with and made the entire process quick and stress free!!! Highly recommend Chapman Hyundai for any new car purchase or trade in. Christi turned an unfortunate situation into a blessing in disguise!!! We couldn't be more thankful!! Great work! 👍

I haven't officially purchased a vehicle yet through Ash - aamarie1979

I haven't officially purchased a vehicle yet through Ash Group but what I can say about them they do work diligently to get you approved even if thats staying up late. Keith and Yvonne are awesome

We just bought a new 2024 Ford Ranger XLT FX4 to replace - ricw2

We just bought a new 2024 Ford Ranger XLT FX4 to replace our 2019 Ford Ranger XLT FX4. Craig was able to find the exact truck I was looking for! He had it brought to the dealer in about an hour from another location. We then worked with Michael for a quick and easy finance and drove it home! We are loving this truck! Thanks for another great experience buying a new vehicle!

Excellence in service! - gardeck6

Excellence in service! My wife and I decided to go Arrowhead Lexus and test drive 3 vehicles that had on property. We were greeted by Kyle. We enjoyed the drives and learned a lot about all. We explained we need to do some addition research. We thought we were going to buy a used 2022 Lexus ES350. Beautiful car and drove great. Not able to get to an agreeable price point. We looked more and discussed more. Decided go new. Reached out to Kyle and he was able to get a car from sister dealership. We had some discussion on price and secured a deal. Met the GM great experience. Finance team same great experience. Arrowhead Lexus gets 5 stars for treating customers so well. Keep up the great work.

I called early on a Wednesday morning to speak with the - hyong

I called early on a Wednesday morning to speak with the Service Department. After being put on hold for an extended period of time, I was offered the opportunity to leave a voice mail. I left my contact information with the understanding that someone would return my call that same day. Didn't happen. I emailed the dealership that evening and revived a response from someone in sales assuring me that someone from the Service Department would call me on Thursday. Didn't happen. I tried to speak with a Serice Manager (possibly Efram) on Friday morning and was unable to get in touch with him. I called and was told that a Sales Manager would return my call. Still waiting for that call. - - UPDATE - Finally received a call back from one of the Service Managers. He apologized for the inconvenience and scheduled my vehicle for service on Monday (3 days from today). I appreciate the time that he (Efram) took explaining what might have happened with my prior phone calls and attempts to reach someone in the Service Department. I understand that there may have been a learning curve with their new phone system, but it still is frustrating for customers. I am happy to be able to get my vehicle in prior to two scheduled surgeries and Jury Duty (both in Superior Court and Federal Court). even in retirement, I always seem to have a very busy schedule and depend on my vehicle. Thank you.

Scammers I was told if I didn’t purchase the car I would - Aileen

Scammers I was told if I didn’t purchase the car I would receive my money back and nothing yet since 3/21/25 please don’t fall for their google reviews go to red dit and make sure you get a car fax review about your car unless you want to be stuck with a messed up car and a loan.

I couldn't be happier with my new Dodge Challenger and - Geofrybussen

I couldn't be happier with my new Dodge Challenger and the efforts of Christian Cruz to make it possible.

This dealership has an interesting way of doing business. - George Driessen

This dealership has an interesting way of doing business. Order a vehicle for a customer and sell it to someone else.

Our salesperson Venessa Pain made the new car buying - Vanessa and Donnie

Our salesperson Venessa Pain made the new car buying experience exceptional throughout car purchase process. We truly appreciate her taking the time to understand our situation and going the extra mile to find us a great deal, without all the usual salesperson pressure. We had spoken to a couple of other dealer salespersons that didn't even come close to what we were looking for in terms of pricing and trade in value. Big thanks to Tommy Ponder and Tom May for their patience and dedication that made the entire process much smoother and more enjoyable. We're very happy with our new car! Thanks Jim click Nissan in Tucson.

Just bought a SUV from there and my dude Ryan was great - mleaton1979

Just bought a SUV from there and my dude Ryan was great help and service