153 illinois Chevrolet Dealers

Well, we bought our 2021 Suburban in June, and the check - Meghan Simmons

Well, we bought our 2021 Suburban in June, and the check engine light was on, but it would not stay on, and we were told the dealership would look at it and fix the issue prior to us buying it. It was there to be detailed over the weekend and we signed papers on a Monday. When we picked it up from being detailed the license plates were destroyed front and back from the pressure washer. The check engine light was off, we asked the salesman what was wrong, and we were told it was not on and that they wanted to wait until our "extended warranty" kicked in to address. We now know this is so the dealership would not have to front the costs. Long story short beginning of January the light came on and stayed on as we were told they could only check it if the light stayed on as it was sporadically on prior. They pick up my car, they do not leave me a driver...this is a Friday... my husband is called that afternoon and told we need brakes and rotors, and this was $800. We said no we will wait as we are already paying for tires to be rotated, oil change....and the diagnostic that the warranty didn't cover as well as the copay for the extended warranty. We explained what we had been told numerous times this would be taken care of by the dealership, and we got the excuse well that salesman shouldn't have been telling people that. There were no attempts to meet us in the middle, to even attempt to make it right, we were bamboozled. So as of Friday night, we have no vehicle and we get a call Saturday at around 2pm, that they still are not sure what exactly is wrong but that the suburban is undrivable, and that the GM tech will be off until Tuesday. Therefore, we were without a vehicle to get to and from work until it was fixed. Meanwhile they get the vehicle fixed and the driver returning the car, hits a "rock" and flattens our tires we had purchased less than 6 weeks ago requiring a patch to be placed, therefore they want to keep our vehicle another night, we tell them no fix the tire and we are coming to pick it up. We get there around 6pm and they cannot find the key. Finally, it is found after 30 minutes of waiting and then there is no receipt. Its printed and we leave... the engine is still making a squealing noise. We get home and review the receipt with recommendations, and it says we need FRONT BRAKE PADS AND A SERPETINE BELT!!!!!! NOT BRAKES AND ROTARS. This entire process has been a nightmare, this is the third vehicle we have purchased here and will most likely never return after these issues. I don't care that YOUR salesperson shouldn't have said that I feel like someone should've tried to offer a discount or meet us in the middle. I also feel like when you call to tell someone their vehicle needs something you should know exactly what it is and a price and you're insane if you think brake pads on fronts and a serpentine belt are 800. Again NIGHTMARE.

Scott greeted me with a smile and my vehicle was ready - delbert113

Scott greeted me with a smile and my vehicle was ready when he promised. Everything was done to my satisfaction. Great job.

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

The dealership was great. - fromanshop

The dealership was great. They handled the paperwork very quickly. The salesman, Randy McAfee was terrific, he answered all of my questions and made sure the entire process was quick and easy. Thanks!!!

My wife car is running in top shape and the experience - Ronald Sloan Sr

My wife car is running in top shape and the experience was excellent. I will definitely refer more customers!

Bought a 2019 ram on sat 8/06 deal was done mostly by - poncapembertons

Bought a 2019 ram on sat 8/06 deal was done mostly by phone and email as I live in okla 700 miles away I asked several times to have the truck serviced and road ready for the trip home the salesman Billy Cowden assured me that it was ready 100% I got there at 2pm picked up truck asked again if truck was road ready stated yes.i left and hour into my trip it started raining used the Wipers to find out the rubber was completely gone couldn't hardly see to drive made it to parts house replaced Wipers was a serious safety issue. Made it home to find no service had been done air and cabin filters have never been changed after being told it had been done. Idk if this was common practice to misinform a out of state customers as they knew I couldn't come back and make them correct the problem. I've contacted the salesman he apologized blamed on the service department. I haven't Been contacted by dealership to offer any compensation for the issue. You would think after spending 39000 on a truck they could have at least kept there word. If you buy a car check to make sure you get what you are promised. I do love my truck and am satisfied with the deal just not the service issue.

They always take care of my needs when my cars need - ronaldpisarczyk

They always take care of my needs when my cars need maintenance. Never a problem

I’m not sure if they ever actually had the car in stock, - druckman62

I’m not sure if they ever actually had the car in stock, but they lead me around the whole facility trying to get me to buy a different car. “I think it’s here. Hey, check out that Lamborghini!” To make it worse, I was texting with the staff all week about the car under the guise that they actually had the car. Then, after all the walking around the property looking for the car, having the sales guy playing dumb, we get back to the sales floor, they tell me the car isn’t there (after texting me about the car all week and making an actual appointment to look at the car). And then all they did was try to sell me a Toyota. These people strung me along. Absolutely not buying from them.

Worth the drive - Bluesteel1900

They had just what I was looking for. Very professional and everyone made my experience great. Small town 'HONEST NO xx dealer that can compete with big city advertising 'TRICKS'

I purchased a 2014 Chevy equinox from Kunes in Morrison, - Brenda Hook

I purchased a 2014 Chevy equinox from Kunes in Morrison, Illinois, I had nothing but problems with it the day I drove it off the lot. After 4 months of calling and asking for help or get me in another car they finally helped me get into another car. I spoke with the GM and he was able to help me get a different car, after getting my new car I received a letter from my loan company that they sent me a check to the dealership for balance owed to me on my Chevy equinox that I had returned. The dealership was to call me when they received my check. They called me and said that my check was there and they needed me to come in and sign it over to them because that check needed to go towards the down payment on my new car, so before going over to the dealership I called my loan company and asked them if that was what the check was for, they said no! I already had a down payment with my trade in, so the check was mine to do whatever I wanted with it. So my fiancé and I went to kunes in Morrison Illinois and sat down with the sales guy and he told me I had to sign over the check to him, he passed me the check face down across the desk, I picked up the check and looked at it and handed it to my fiancé. My fiancé told him that I was not saying it over to them that it was mine and was made out to me. We got up and walked out of the office and the sales guy chased out into the lobby yelling you need to give that check back it’s not yours and than saying he was going to call the cops. My fiancé told him to go ahead and call, the cops would see the check was made out in my name for me. So we left and didn’t get the cops called on us and never heard from kunes in Morrison Illinois again. So basically they were trying to take my $900 check for themselves, never again will I deal with kunes in Morrison Illinois Bill Bart - general manager Greg Roberts - sales Josh Morales - sales Be very careful if you go to this place, they rip you off and lie to you, they only want the sale for their Commission, after you drive off the lot they don’t care what happens. Josh Morales is the sales guy who threatened to call the cops on us and try to take my $900 check.

I wouod like to say the folks at Miles did a wonderful - hillbilly1601

I wouod like to say the folks at Miles did a wonderful job with a sell. I bought a 2016 Colorado in November with no warrenty and on New Years eve had break issues when I called Miles found out that they did brake work before I bought it. I told them what hapened to the truck and they sent a tow truck and got it ito the shop and fixed the issue. They kept me informed of what was going on and the actions they took to fix it. Got it back and it worked as it should Good job Miles Service.

Excellent experience once again. - kamphorstjd

As always, the customer service at Deien was top notch. From our first contact, with Nikki, to the time we drove off the lot they went out of their way to make sure our time was valued. This is the type of service that keeps us coming back to this hometown dealership (7 vehicles to date), it might not be the biggest in the area but they make you feel like you are the most important thing to them while you are there. Personally, I'll take this type of treatment over a vast selection anytime...not to mention they can usually beat any competitors pricing and they give a lifetime power-train warranty on all new, and some used, vehicles.

Great dealership! - dugger331

Great dealership!! Dana was awesome, Always a great experience when i go to Anthem!! Keep up the great work

We just bought a 2011 silverado ltz from there today and - Tonyrawley3

We just bought a 2011 silverado ltz from there today and I'll have to say it was the easiest process I've ever had buying a vehicle. Jim, Dawn, Angel and everyone else was so nice and helpful with the deal. I would recommend this dealership to anyone. Thank you all so much!!

Josh reached out to us about our issues with the service - RonH

Josh reached out to us about our issues with the service department. He had us bring the car back and they double checked the work done and checked the evap relays. They changed out the gas cap and reset the the system. Josh said if the light comes back to be sure to reach out to him in the future.

Went in looking for a car that I thought would work for... - barbaralockhart1971

Went in looking for a car that I thought would work for the needs I had. My sales person John put me in the car that was right for me and my job. It was a great experience from start to finish and the even help me out with a personal problem that happened while we were there getting the car. Will be recommending that my friends and family go there in the future for there cars. Thank you so much for all you did for me. I’m loving my new car!!!!!

Best Buying Experience Ever! - Paula Green

Salesman Dakota Suttles was amazing! The Green Warranty made by decision for me, Ive purchased alot of vehicles and by far this experience was the best!

When I finally made the decision to purchase a new car I - rrats06

When I finally made the decision to purchase a new car I made some online inquiries to several dealerships. Jaylon Warren at Jackson's responded almost immediately. He helped make the whole process as painless as possible and wanted to make sure that I got what I wanted.

Dale was an outstanding salesman to work with. Down to... - spideyjws

Dale was an outstanding salesman to work with. Down to earth guy. A nice change

Brandon and Kyle went above and beyond to make sure that - eggemeyer

Brandon and Kyle went above and beyond to make sure that I was able to drive out the same day with a great vehicle. Even with a poor trade in they were able to make sure I got the best deal. I will definitely work with them again. Great customer service and a wonderful experience.

Ben Slater is an amazing salesman. So pleased with our... - Kimberly Williams

Ben Slater is an amazing salesman. So pleased with our 2015 Chevy Colorado and 2018 GMC Acadia. Fast friendly service. Exceptional dealership. Would highly recommend them

Just purchased our first vehicle from DQ Chevy. - jberner70

Just purchased our first vehicle from DQ Chevy. Very good first experience all the way around! All my questions were answered, and everyone was super friendly. Even took another vehicle in for service and was quick and efficient!

Will never buy at this dealership again! - Mimi

We bought a car for my son after he totaled his SUV. I was given 2 prices. One price with brakes and one price with brakes and tires. I was told they would not sell it without new brakes. We bought the car with brakes and tires so we knew he was safe after just having a horrible wreck. Fast forward a year and a half later and about 5,000 miles. I had to pay to have brakes put on the car. I will never buy another car there or have any car serviced there!

Weeks service has always taken care of our vehicles. - Whiteash

Weeks service has always taken care of our vehicles. We have a lot of confidence in finding out what's wrong and making repairs in a timely manner.

If you are looking for a small town dealership, you need - jshilt

If you are looking for a small town dealership, you need look no further. Smoky Jennings Chevrolet in Palmyra, Illinois has the best customer service, They care about you as an individual. My sales person was John Shumaker. He sold me a 2016 Mustang convertible over the phone. He gave me a fair price for my trade in, We made a deal and I drove there from Kansas City, Missouri, approximately 300 miles to find the Mustang to be like new. Ever person I dealt with at the dealership was so friendly, courteous, professional, honest, and respectful. A very pleasant experience.. I highly recommend this dealership.

We resently bought a used Town and country mini van from... - Kirby and Pat

We resently bought a used Town and country mini van from Bill Carter at Turpin .This was the easiest and most pleasant buying experience in our life. We live 2 hours away from the dealership but I will return to purchase agian because of the integrity of the staff and the owner. When we picked up our van it was clean and ready to go. Bill spent time with us to go over the options on our new vehicle.

Service - Wrestle1

Replacement engine was done quickly. We will bring our vehicle back for service and will be the place we shop when we need a new car

Best car buying experience I've ever had! - Tony

Best car buying experience I've ever had! The best service, Best Prices & best inventory. Charlie was genuine and professional, he addresses any and all issues without asking. I will recommend everyone I know to give Dralle a call for their next car buying experience. I drove 3.5 HOURS one way. I purchased a amazing GMC SIERRA 1500. Thanks Dralle GMC!

Matt took all the haste out of car shopping and made the - shakes1973

Matt took all the haste out of car shopping and made the buying and financing process simple!

the best place to get a car. nice people. makes you fell... - lbell58

the best place to get a car. nice people. makes you fell very welcome.and if you need a special kind of color of car thy will find it for you. and the serive is great the people that changes your oil are also special peoplei do not go any where else only at baum.