Bought a used 2018 Ford F-150 with 104,000 miles on it. - Bradhartsock
Bought a used 2018 Ford F-150 with 104,000 miles on it. The truck appeared to be in great shape and was spotless so it seemed to be well taken care of. I purchased a 4 year warranty (engine and transmission) since I've never owned a Ford. Within a few days of owning it the check engine light came on. Had AutoZone check the OBD code and got got the P-0430 (bad catalytic converter bank 2). The printout from AutoZone and O'Reilly's (FixFinder) both show this code to be a powertrain problem. Called Newbold and was told that this was not covered under my $3745 warranty.
One of two things happened with this vehicle before I bought it, either the previous owner cleared the OBD code or the dealer did. In either case I feel as though Newbold, at the very least, should have offered to make the repairs at cost. I am now upside down $7,000 - $9,000 to get rid of the truck and $3550 to replace the catalytic converter and O2 sensors.
I will never do business here again!
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