12 Subaru Dealers near 05201near 05201

Bobby recognized what I wanted and worked as hard as he - Ashwise17

Bobby recognized what I wanted and worked as hard as he could to make it possible at a great price. I am forever grateful and so happy with the service I received here and from him.

Betsy, Joe and Luis were all easy to work with and - Vermontframer

Betsy, Joe and Luis were all easy to work with and provided a good sales experience.

Very happy since ourchasing the car (preowned, certified) - peggy.prew

Very happy since ourchasing the car (preowned, certified) 2 yrs ago. The sale and all services have been great. This appointment was for inspection. Very happy. Dealt with Eric today who a as pleasant, kind and knowledgeable.

The service department is always very helpful and - Willow

The service department is always very helpful and knowledgeable it is hard to get them on the phone, but in person very helpful.

Impressive operation. - Holyoke High Knight

Impressive operation.Sales person is very knowledgeable about the product.He took me through the sales process very effectively.There was no rush or pressure to close a deal. Afterwards Haresh was clear on the features of my Subaru Outback.When I was unsure of how something needed more explanation he was available on the phone. I came away from this experience with the satisfaction that this was the best choice I could have made when purchasing my vehicle.

Wonderful dealership with great customer service and - jmdupper

Wonderful dealership with great customer service and support. I would recommend this dealership to any of my friends

Sales always low xxxxx trade ins and don’t want to - Francesco

Sales always low xxxxx trade ins and don’t want to negotiate anything. Not even on the MSRP price. They told me to sell my car to Carmax and come back with the cash. That’s three out of three times since 2019. My trade in is in excellent condition and they went at least $2000 below trade in value. Goldstein made $17K when they repaired the fender bender. I only went there because they are the only ones that have a new 25 Forester I want so I can get a lower interest rate. With their numbers, I might as well get a 2026 at another dealer at the higher interest rate and still make out better. If you want a good deal, go to Troy. Always got a good deal there. These guys just want to squeeze you for every penny. Haven’t had any major issues with the service department the few times I was there but I don’t see myself going there either.

Mark‘s expertise was very great and what I had going on - Mikesmotorhead

Mark‘s expertise was very great and what I had going on you put me in the right direction and I discussed a cabin filter and he suggested that needed it very well experience service writer. Any other one I ever worked with at other dealerships.

A huge thank you to Andrew Azotea! - Annsvenson

A huge thank you to Andrew Azotea! When I bought my first new car on my own in over 50 years, he took care of me, helping me with all the choices available. He actually took me to a vehicle on site to show the options and when the car arrived, spent a lot of time going over the features. When I have more questions weeks later, he’s quick to respond.

Worst service ever. - Mamaevab

Worst service ever. Complete rip off. After carefully milked 2700$ the “complementary” wash wasn’t even done, the inside plastic wasn’t put back on and I’m missing a piece from a letter Q on the tailgate. What a terrible experience. Do not recomend

I bought my 2024 Subaru Impreza in July and recently hit - Marcus V

I bought my 2024 Subaru Impreza in July and recently hit 6K miles, prompting me to seek my first oil change, tire rotation, and a safety recall fix. After checking with various local Subaru dealerships, including Goldstein, Mackey, North Country, and finally Capitaland, I chose Capitaland due to a friendly and competitive service from Barry. I scheduled, dropped off the car, promised a 1.5-hour service and received a prompt call for pickup. Upon returning, I found the car ready but was disappointed to discover grease/oil stains on the driver's seat, oil/grease/dirt and scuff marks on the door sill, oil/grease/dirt on my new Weather Tech floor liner, and fingerprints on the windshield where the service reminder sticker was placed. Despite always keeping my car well-maintained, I had to address these issues with Darrel and Tony from the service desk. Although the problems were promptly resolved and I received an apology, the experience left me disappointed and frustrated. Vehicles are very expensive and when we place them into the hands of a dealership, a certain level of trust is granted. We customers expect that our investment will be respected and cared for with the utmost attention to detail. To add insult to injury. This morning, I noted oil/grease residue on the beige headliner of the driver side grab bar area and so I got to spend an hour of fun on my day off, cleaning up the grease. The service department is the heart of a dealership; the brand as a whole. Service is an opportunity for dealerships to highlight their strengths, technical skills/knowledge, attention to detail and respect for the product and their customers. Such experiences do have a negative impact on future purchasing decisions and it's unacceptable for people to spend money and have their vehicle disrespected. - Reusable/Washable Seat covers? - Paper floor liners? - Watch for placement of boots and hands? Is anyone in the service department performing a once over of a customer's vehicle to ensure everything is acceptable before the customer signs paperwork, pays for service and drives off? Overall, this was not a good experience and I'm hopeful this service department can do better in the future. If so, I will update my review to reflect the experience.