I rated this Service Center (five stars) basically - Toyota Fan
I rated this Service Center (five stars) basically because the service advisor, Art Palazzolo, was professional, knowledgeable and customer focused. He greeted me as soon as I came in for my appointment, understood my concerns and kept me posted on the progress.
I suggest the management of Lia Toyota take a look at their service prices. Based on my experience of getting my car serviced in the higher cost of living Boston area (which I've traveled to quite frequently), Lia Toyota prices seem to be even higher in comparison. Wait for coupons or specials, if you can.
Overall, five stars for Art Palazzolo and the above suggestion for management.
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