11 Chrysler Dealers near 23231near 23231

Adam Fogg is a great service advisor. - nate

Adam Fogg is a great service advisor. Very friendly and always willing to help out

OMG! - alana2talk2

OMG!! I love, this place! Scott Barlow solved all of our problems in 30 minutes!

Ease to drop vehicle off for service and it was done when - BOB.BAKER

Ease to drop vehicle off for service and it was done when promised. Thank you

I purchased a new 24 Grand Wagoneer SIII L two year ago. - mike

I purchased a new 24 Grand Wagoneer SIII L two year ago. My experience with Haley has been fantastic. They were fair when making a deal and while I have had absolutely no problems with my Grand Waggy I have taken it in several time for routine maintenance, oil changes and tire rotations their service department has been outstanding. I cannot recommend them highly enough and Paula Ames my Service Advisor has been fabulous. After fifty years of buying many vehicles my experience with these folks has been the best ever!

I am utterly disappointed with the service department at - rickerda

I am utterly disappointed with the service department at Crossroads Chrysler Jeep Dodge Ram in Prince George, VA. Despite scheduling my 2008 Dodge Challenger SRT8 for service, the earliest appointment I could get was over two weeks out. They set up an appointment time for 8:30 am, and we dropped off the Challenger at 8:00 am. However, by 5 pm, I had still not heard anything from the service department, so I called them. To my dismay, the person who answered the phone asked if I knew the name of my service writer, which I did not. He then suggested that I call back after 9 am to get a status on the work. The next morning, I received a call that the Challenger was ready to be picked up. When I arrived, I was handed a bill for $195.65, which was on the high end of my expectations. Keep in mind that all I needed was to have a piece of plastic trim replaced on the interior door panel, and I was supplying the part. To make matters worse, I noticed that the part they had replaced was sitting on the roof of the Challenger. It was appalling to see a service department leave parts on the roof of someone's car. When I opened the door, I realized that the broken piece had not been replaced. I immediately returned to the service department, where they discovered that the service was written up incorrectly, and they had replaced the passenger side trim with the new part. The service writer's suggested solution was to order a new part for the driver's side and replace it for free. However, since I had already paid Crossroads almost $200 to replace a part that was broken, I didn't think this was much of an offer. Adding to my frustration, when I first raised this issue, I was told that they couldn't get the replacement part and that was why I had supplied the part. The only silver lining in this whole ordeal was the mechanic who had done the work. He was present and was able to take the part they mistakenly took off the passenger and replace the broken one on the driver's side door. I expect a higher level of service and expertise from Crossroads, and I hope that they can improve their service department to better serve their customers.

Simply put this is THE best dealership and mechanics in - JAG

Simply put this is THE best dealership and mechanics in Virginia. I only go there for purchasing vehicles and getting work done. Five stars and if there were more stars I’d give them. Will is the best. He fully explains everything first, shows you the things you don’t understand, and through him my understanding g of the issues made perfect sense. He goes above and beyond and his customer service is not seen enough these days. Will is the reason I fully trust my purchases and work done here. Hands down the most knowledgeable and professional person I have met.

My husband and I went in to compare the vehicle that... - d@niw

My husband and I went in to compare the vehicle that Pearson had versus another car at another dealership. Christian Johnson and his Manager, Pete Bilodeau were very kind and provided excellent customer service despite us being difficult. In the end, their customer service and value won, over the vehicle that honestly had better mileage and more bells and whistles! They were more than willing to work with us through our needs and comparisons of the other vehicle. I will recommend them to my friends and family.

Pleasantly impressed by My service advisor Sam and Joe in... - lllefty1960

Pleasantly impressed by My service advisor Sam and Joe in the parts department. 5 ⭐️⭐️⭐️⭐️⭐️ Service!!

Excellent sales team - Ryoung9621

I just bought a used Toyota Tacoma at this dealership. The salesperson was helpful, respectful and courteous. He was easy to work with and was positive when asked more than once for the best deal available on the used vehicle. He was assisted by others in completing the sale. It is a young, able and friendly team and an experience that was lacking in stress. We were able to come to a very fair price.

horrible - wannibad8

I went into the store clamied my aunt was trying to purchase a car and really it was for me my mom was gonna purchase It for me a dart well i asked for a test drive and he said they didnt let people test drive it for the h*ll of it my mom was gonna walk in but i told her to wait in the car to see if i liked the feel but that didnt happen glad they didnt get my 2000$ downpayment how rude glad i was smart to play like it wasnt for me gonna go pick up a dodge dart aero from another dodge tomorrow thanks for nothing.