My partner and I visited multiple dealerships throughout - gabilara620
My partner and I visited multiple dealerships throughout the Houston area to find the best deal, and out of all the Honda dealerships we went to, Team Gillman Honda North stood out by far. From start to finish, we felt respected, valued, and well taken care of.
We purchased a new 2025 Honda Pilot with the help of Augustine and Billy, who were both outstanding. They were patient, professional, and never made us feel rushed or pressured, unlike other dealerships. They took the time to answer all of our questions and provided excellent customer service throughout the process. Augustine was especially transparent and straightforward—there were no games with numbers. When I asked for the out-the-door pricing, he provided exactly what I needed.
At other dealerships, we experienced situations where one thing was promised over the phone and something completely different happened in person. That did not happen at Team Gillman Honda North, which we truly appreciated. Alex was also wonderful in the finance office—polite, efficient, and helpful in getting everything wrapped up smoothly.
We even had an unexpected situation come up during the purchase, and the entire team was incredibly patient and willing to work with us. Augustine truly went above and beyond to make sure everything was handled properly and that we left happy and confident with our purchase. As someone who tends to get anxious in stressful situations, I genuinely appreciated how he took the time to ease my concerns and ensure the best outcome.
He delivered on every promise, and we are beyond happy with our new family car. I highly recommend Team Gillman Honda North and couldn’t have asked for a better car-buying experience. 10/10 recommend!
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