On 3/8/2014 3:06:51 PM katmas wrote:
As always, an exceptional service visit. Rick Emerson is the best! The new customer lounge is beautiful and comfortable. Thanks for your continued great service!On 3/8/2014 1:57:41 PM Aimevaluator wrote:
I'm writing this review because the salesperson I worked with was patient and helped me study a few different options and answered all of my questions without being too pushy which really surprised me. I recently went down to Toyota Universe to do some research and spoke to Berkeley who said she is one of the newer employees. She still was able to help answer all of my questions and seems to be very knowledgeable of the cars. I'm waiting until I get my tax refund before I seriously make a consideration. Even though I wasn't going to buy the car right away, Berkeley still showed me several models and didn't pressure me into buying anything. I can't stand when the salespeople act like a broken record and don't listen. This is a lot of money i'm spending! I'm not just going to open my wallet right away! Anyway, I think Berkeley deserves to get the sale for her effort, so when I go back, I'll ask for her. Great service! I'll update this after I get my refund and make my decision.