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CRM
Freedom Chrysler Dodge Jeep Ram of Lexington
1560 E New Circle Rd
Lexington, KY 40509
78 Reviews
Write a Review78 Reviews of . .
June 11, 2021
Scheduling service was easy when I arrived at at the dealership customer care was very friendly and knowledgeable was in For an oil change, but the service mechanic was awesome their where other issues dealership customer care was very friendly and knowledgeable was in For an oil change, but the service mechanic was awesome their where other issues that was brought to my attention. Issues was fix I was in and out in 1 hour. More
May 20, 2021
The service staff is very professional. They always go above and beyond to be accommodating to their customers. They’re punctual and very clean. Keep up the excellent service! above and beyond to be accommodating to their customers. They’re punctual and very clean. Keep up the excellent service! More
May 10, 2021
Searching Jeep Wrangler. I bought 7 Jeep’s and by far this has been the best experience I ever had. Carl Z is a great asset to the sales floor. Friendly, very informative and straight forward. this has been the best experience I ever had. Carl Z is a great asset to the sales floor. Friendly, very informative and straight forward. More
Other Employees Tagged: Silverback Advertising , Carl Z??????
April 30, 2021
Appreciate the professional service visit today. John is very customer centered. The dealership got me scheduled on one day notice. I was there less than an hour. very customer centered. The dealership got me scheduled on one day notice. I was there less than an hour. More
Other Employees Tagged: John
April 12, 2021
Fast, friendly and done well! Also the young man who asked what you needed and then would navigate you to the correct desk was a great assist. asked what you needed and then would navigate you to the correct desk was a great assist. More
Other Employees Tagged: Eldon Asher
February 25, 2021
This place is a total JOKE! They will straight up lie to your face just to make a sale. Completely dishonest ! We bought a used Jeep from them with them knowing it would be a daily driver and NOT a “tonka” your face just to make a sale. Completely dishonest ! We bought a used Jeep from them with them knowing it would be a daily driver and NOT a “tonka” toy and they told us it was in great condition, had been checked out, long story short, it wasn’t even safe to drive on the road ! And we drove it to Louisville in the sleet and rain that night ! We didn’t have it less than 24 hours and took it back trying to get them to work with us to make things right and they basically laughed in our face and said it was now our problem. CROOKS I tell you! Not to mention, they lied about the amount they gave us for our trade in and charged us MORE for the Jeep than what they were asking for. Didn’t realize it until we had signed papers and were already out the door at 9pm the night before. The sales manager likes to pressure people into buying things and will tell you one thing then when confronted lie and say he didn’t say that. Many there are liars and down right crooks! This place isn’t trust worthy and their vehicles are crap ! Also, they called and hounded us over the check that was wrote cause we were so mad we placed a stop payment on it wanting them to make things right with us, they still haven’t sent us our house keys left on the trade in and it’s already been a month. They said it’s in the mail. When calling, they won’t even return our calls now since they now have their money!! This place is ridiculous!!! DO NOT, I repeat, DO NOT go there and give them your time, money or business ! A HUGE waste and disappointment ! More
January 06, 2021
Possibly the worst dealership I have ever dealt with. Contacted them to determine availability of vehicle. The first one I wanted had “just” sold although still advertised on Carguru. They asked if there Contacted them to determine availability of vehicle. The first one I wanted had “just” sold although still advertised on Carguru. They asked if there was another I was interested in. I checked their website found another that was unavailable. I then asked them to email me what was available. They had a white ram 2500 4x4 diesel that didn’t quite match what I wanted but I told them I would buy at their advertised price. I asked them to send the paperwork and they said the price will change before we can do the sale. So basically the salesman didn’t need to make a sale at 1600 in the afternoon so he didn’t feel like working. Now they want to sell me the same stock number for 2k more and do not want to honor the deal. I can provide pictures and text messages to support this claim including the new salesman admitting to it. More
Other Employees Tagged: Cody Behrens, Silverback Advertising , Tim Hendershot
September 14, 2020
Service was done quickly while I waited, shuttle service was available if I needed it, staff was very friendly, and courteous, will definitely go back was available if I needed it, staff was very friendly, and courteous, will definitely go back More
Other Employees Tagged: Leon T Prater , John