Abdel Hamed

They lied to us from start to finish. We live 2 hours from the dealership. We negotiated the price of the vehicle via email. Abdel, our salesman assured me that he would not waste our We live 2 hours from the dealership. We negotiated the price of the vehicle via email. Abdel, our salesman assured me that he would not waste our time making us drive 2 hours just to provide us with a low-ball trade in offer. We also had an KBB instant cash offer from Autobarn and a KBB trade in value, as Autobarn told us that it works with KBB for the trade in value. We thought that the process would be quick, as we went to a used car dealership, and it was able to provide an appraisal on both of our vehicles in about 1/2 hour. However, we sat countless hours (we sat there through lunch, and could not leave as Autobarn had all our keys) at Autobarn before it was able to provide a trade in value. The trade in value Autobarn proposed was $3,916 less than the KBB trade in value. I would consider that a low-ball offer, especially after the use car dealership we visit said the KBB trade in offer was fair. Abdel told us that he could not honor Autobarn's own KBB instant cash offer, as Autobarn would not be able to sell the car for anywhere near its retail price. Autobarn currently has my car listed for $3,513 higher than its cash offer that it would not honor. More

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The best car buying experience I’ve ever had! Don’t waste your time with any other dealerships! They are very transparent and make the process fun! Don’t waste your time with any other dealerships! They are very transparent and make the process fun! More

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Freddy was extremely helpful and was able to get what we wanted. He was direct and didn't beat around the bushes. Honesty is very important and we appreciated. wanted. He was direct and didn't beat around the bushes. Honesty is very important and we appreciated. More

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The showroom is clean. The employees are friendly and educated. They are respectful and try their best to work with you and your budget. The employees are friendly and educated. They are respectful and try their best to work with you and your budget. More

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Eddie is completely incompetent and rude. He does not know how to speak to people, or uphold the Subaru brand. He speaks to costumers as though he does not value their business, or concerns. He does not know how to speak to people, or uphold the Subaru brand. He speaks to costumers as though he does not value their business, or concerns. I was concerned for my safety driving my brand new car bought from thus dealership less than 2 months ago. Eddie smirked at me, laughing and let me know my concerns were not his problem. As I continued to express my concerns Eddie walked away from me, leaving me scared, and mad. For a company who puts such an emphasis on safety, I would think they would hire employees who uphold those same values. I would absolutely not recommend to work with him, or use this dealership in general with the way he treated me. More

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I liked this dealership more than others I have dealt with in past. They seemed more honest and straightforward. I worked with Abdel and he was great. Not too pushy. with in past. They seemed more honest and straightforward. I worked with Abdel and he was great. Not too pushy. More

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Faster than expected oil change, friendly helpful staff, purchased outback here and would certainly come back and recommend service and sales too others!!! purchased outback here and would certainly come back and recommend service and sales too others!!! More

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I have nothing but positive things to say about this dealership and its employees. I had an excellent salesman and recently just had my first service on my leased Impreza. I am happy with the profession dealership and its employees. I had an excellent salesman and recently just had my first service on my leased Impreza. I am happy with the professionalism and kindness of all the staff; I love my car; and the service people were wonderful as well. Additionally, whomever runs the dealership seems to keep in mind their customers. I was ecstatic to find hard copy magazines to read versus loud music and/or television blasting away (one of the reasons I traded in my Jeep). Highly recommend this dealership. More

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