Adam Castle

Mostly had an attitude and couldn’t get in touch with him or the service advisor manager. Worst customer service I’ve ever had to deal with. Will never bring my vehicle back here again. or the service advisor manager. Worst customer service I’ve ever had to deal with. Will never bring my vehicle back here again. More

by James Verified Customer Verified Customer

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Absolutely amazing service! Quick, reasonable price, and ultimate convenience in delivering the car back to my home when complete. I have been coming here for years and will con Quick, reasonable price, and ultimate convenience in delivering the car back to my home when complete. I have been coming here for years and will continue to bring all my Infinitis and Nissans here for service. Huge thanks to Adam Castle for the great top notch customer service and Martin Hausen for running a great shop. I’ll be back in 5000 miles! More

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Infiniti has made it so easy to get service. They pick the car up complete the service clean it and return it! That allows me to continue to do what I need to do and not have an interruption in They pick the car up complete the service clean it and return it! That allows me to continue to do what I need to do and not have an interruption in my day. The entire staff has been friendly, knowledgeable, and welcoming. I have been with Infiniti for almost 20 years and will continue to be a loyal customer. More

by Tamara Verified Customer Verified Customer

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Prompt with service appointment and very customer friendly service with advisor. Felt appreciated as a customer. friendly service with advisor. Felt appreciated as a customer. More

by BGTAIT Verified Customer Verified Customer

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Very effecient, accommodating and helpful Kept me informed regarding problem and resolution. Thank you for your assistance! informed regarding problem and resolution. Thank you for your assistance! More

by CAROMALL Verified Customer Verified Customer

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The service team at Infiniti of Melbourne are top notch professionals. They always treat me with respect and they carefully explain repair/service required. professionals. They always treat me with respect and they carefully explain repair/service required. More

by DUANE_GO_AF Verified Customer Verified Customer

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Professional. Accurate service time estimate. No hard sell for additional services; just informed of inspection findings for me to make informed decisions. Accurate service time estimate. No hard sell for additional services; just informed of inspection findings for me to make informed decisions. More

by RMOYE1 Verified Customer Verified Customer

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I have experienced nothing but great service here at Infiniti of Melbourne. All the staff here is always so helpful and pleasant. Infiniti of Melbourne. All the staff here is always so helpful and pleasant. More

by PATRICIAHD1006 Verified Customer Verified Customer

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Prompt and professional service that followed through with every detail. Team took the time to evaluate all options and focus on satisfaction not sales. with every detail. Team took the time to evaluate all options and focus on satisfaction not sales. More

by Hammer Verified Customer Verified Customer

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The QX60 has the space and everything l was looking to have in my next vehicle. have in my next vehicle. More

by cindy61 Verified Customer Verified Customer

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