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Adam Castle
59 Reviews
Dealership Experience
1 yr, 7 mos
Industry Experience
11 yrs, 8 mos
59 Reviews
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59 Reviews of Adam Castle
September 20, 2025
Purchased a gently used Tahoe from Infiniti had to shutter in the transmission was told that it would be taken care of on the wheel picked it back up still had the same issue as when I dropped it back shutter in the transmission was told that it would be taken care of on the wheel picked it back up still had the same issue as when I dropped it back off tried to take it back. They said they could not diagnose it had to take it to Chevy Chevy. Diagnosed it as a bad transmission. It’s a good thing. I purchased the warranty because I had to use it right away because of their negligence, very disappointed in the fact that infinity told me that they would fix it on the wheel prior to the purchase and did not. More
by MATTHEWROD1977
Verified Customer
September 17, 2025
The service was really good. They were quick and thorough. Handle everything with great service. They were quick and thorough. Handle everything with great service. More
by PAIABA40
Other Employees Tagged: Drew Huff, Martin Hausen
September 16, 2025
Drew was great only objection was length of time it took service.Staff was extremely helpful. service.Staff was extremely helpful. More
by Wertampa
Other Employees Tagged: Drew Huff, Martin Hausen
September 13, 2025
Excellent communication, efficient Service visit. Service staff maintained great communication . comfortable waiting room. Great massage chair Service staff maintained great communication . comfortable waiting room. Great massage chair More
by lisagurri
Other Employees Tagged: Drew Huff, Martin Hausen
September 11, 2025
Typically, they wash and clean my vehicle. But not he last two times. The did manage to obtain the correct sensor after more than 4 months of attempting this. But not he last two times. The did manage to obtain the correct sensor after more than 4 months of attempting this. More
by TBSWINGLE1
Other Employees Tagged: Drew Huff, Martin Hausen
September 01, 2025
Did a great job serving my car. Only issue was part shipping but that's not the fault of service center that's the fault of the shipper. Only issue was part shipping but that's not the fault of service center that's the fault of the shipper. More
by MALIKOR
Other Employees Tagged: Drew Huff, Martin Hausen
August 28, 2025
Great customer service! Drew and Martin were exceptional and ensured all items were addressed for our service appointment. Drew and Martin were exceptional and ensured all items were addressed for our service appointment. More
by MISSY.COLLIER
Other Employees Tagged: Drew Huff, Martin Hausen
August 26, 2025
Professionalism and customer service is top tier. I will definitely be returning for service in the future. I will definitely be returning for service in the future. More
by DBRNDOBBS
Other Employees Tagged: Drew Huff, Martin Hausen
August 26, 2025
Service is Great they work very hard to get you approved with very low payments with very low payments More
by pminer3x7
Other Employees Tagged: ALEX G BRAUN, Mike Enos, Christopher Lila, Tunde Divoll, Ron Wilcox, Karona Meas , Chris Amos
August 21, 2025
I have been a customer of Infiniti of Melbourne for at least 20 years. The Service dept is outstanding! Great pick for your new Service Manager as well. I will definately be back. least 20 years. The Service dept is outstanding! Great pick for your new Service Manager as well. I will definately be back. More
by Bellaself2023
Other Employees Tagged: Drew Huff
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