Adam Fontenot
Service Director
Mercedes-Benz of Georgetown
7401 S Interstate 35
Georgetown, TX 78626
24 Reviews
Write a Review24 Reviews of Adam Fontenot
March 11, 2024
Love this dealership, don’t trust anyone else for our vehicle needs. We always have the best service here. vehicle needs. We always have the best service here. More
Other Employees Tagged: Samantha Burnett, Cory Engledow
December 19, 2023
My sprinter went to the Georgetown shop on October 24, for recall work and a low rpm issue. I called a week later to check on progress since I hadn’t heard anything and was told it was only 4 day process. for recall work and a low rpm issue. I called a week later to check on progress since I hadn’t heard anything and was told it was only 4 day process. Aaron Lewis my contact told me the recall work was completed. And was working on getting the rest done. Fast forward 5 weeks with no word. I called Aaron and asked what the problem was and he told me he had to be honest that non of the work had even been started. This is after he told me work was already completed. He said there’s a discrepancy on a mileage issue. He could’ve reached out and told me that at week teo but he chose not to. I as upset that I was lied to and not given the chance to hear the truth and gone from there. I got my van back November 15th. I started the vehicle and heard rattling. I drove it and heard a loud thump and I immediately stopped. I realized they hadn’t secured the exhaust pipe back and the only holding it up was the axle. I called Aaron back and left a message to please call back and sent him a video of the dangling pipe but haven’t received a call back do this day. I also called the service director and left him a detailed message but never heard from him. Last year the manager Robert Diaz I believe is his name lied to me also about work done. It’s not been a good experience at all. Others that I know have had similar experiences. Get it together. I’ll never go back. Shame on you upper management for allowing this type of experience. More
Other Employees Tagged: Robert Diaz, Aaron Lee
October 23, 2023
Daniel Reichart is the absolute Best! !! His ability to make everything better is amazing. I’m a Mercedes Client because the superior product is matched by Daniel Reichart’s superior cust !! His ability to make everything better is amazing. I’m a Mercedes Client because the superior product is matched by Daniel Reichart’s superior customer service! More
Other Employees Tagged: Daniel Reicherts
August 05, 2023
Have been working with Daniel and Adam for many years. They are thorough, easy to work with, and make me feel that they have my best interest at Heart. Worked with Jarrod this time and he was great also They are thorough, easy to work with, and make me feel that they have my best interest at Heart. Worked with Jarrod this time and he was great also More
Other Employees Tagged: Jarrod Dozier
July 09, 2023
Always excellent service from my advisor, Jarrod! Will recommend Jarrod anytime, anywhere! Thank you Jarrod for all you do! Will recommend Jarrod anytime, anywhere! Thank you Jarrod for all you do! More
Other Employees Tagged: Jeff Geary, Elicia Harris, Kevin Kelley, Wendy Schonder, Tristan Shaner, Thad Tucker, Dan Warren
June 30, 2023
I was very pleased with the process of purchasing my vehicle. The staff was very friendly and professional. It was a great experience. vehicle. The staff was very friendly and professional. It was a great experience. More
Other Employees Tagged: Tim McAdams , Regis Musabika