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Samantha Burnett
Samantha Burnett at Mercedes-Benz of Georgetown
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Samantha Burnett

Sprinter Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.8
10 Reviews
4.8

10 Reviews

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10 Reviews of Samantha Burnett

April 10, 2024

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Employee Rating

Excellent Sprinter service. Easy scheduling and fast turnaround. Great communication. Samantha was really on top of things. More

by JFP
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Recommend Dealer
Yes
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Apr 12, 2024

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Samantha provided top-notch assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 11, 2024

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Love this dealership, don’t trust anyone else for our vehicle needs. We always have the best service here. More

by Nickole.sarles
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Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Fontenot, Cory Engledow

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Mar 14, 2024

Mercedes-Benz of Georgetown responded

We're delighted to hear that you love our dealership and trust us for all your vehicle needs. Providing the best service to our customers is always our top priority, and we're grateful for your continued loyalty. Thank you for your kind words and ongoing support!

February 09, 2024

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Super friendly. Super helpful. Clean and large waiting room. Cafe with free and to purchase goodies. More important-they are honest More

by wenbruck
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Lee , The technician who worked on my sprinter

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Feb 10, 2024

Mercedes-Benz of Georgetown responded

Thank you for your positive comments! We're thrilled to hear that our team was super friendly and helpful and that you enjoyed our clean and large waiting room with a café. Most importantly, we appreciate your recognition of our honesty. We appreciate your business and look forward to serving you again.

February 06, 2024

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My service manager was excellent He advocated for me and kept me in the loop More

by Waynegwenhod
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam De Leon

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Feb 09, 2024

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

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Friendly staff and very nice facility. As a consumer Sprinter customer I feel like we always get priority service over commercial work. More

by Tim Pfuntner
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Recommend Dealer
Yes
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Dec 22, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

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The employees are exceptional . There is no words to express our gratitude towards them. Their professionalism and empathy makes this dealership look great . after going through a d More

by ruleelectric
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Diaz, Cory Engledow, Aaron Lee

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Nov 23, 2023

Mercedes-Benz of Georgetown responded

It's heartwarming to hear about the exceptional support and professionalism you received from the team at Mercedes-Benz of Georgetown. Their empathy and dedication in turning a challenging situation with your auto insurance into a positive experience truly made a difference for you. It's wonderful to know they went above and beyond to help. Sending many blessings your way as well, and a Happy Thanksgiving to you and your family!

November 07, 2023

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First time customer. Had no idea what to do. They worked with me explaining each step. I was very pleased. More

by Rogergoodfellow361
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Yes
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Nov 09, 2023

Mercedes-Benz of Georgetown responded

We are pleased to hear that we were able to provide you with an enjoyable experience on your first visit with us! Thank you for your business. We look forward to the opportunity to assist you again in the future!

October 31, 2023

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Employee Rating

If you’re a single woman, do not go here. It is very masculine energy and a woman should know her place attitude More

by Jmariesalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hector Dominguez, Richey Barnes, Adam De Leon, Jay Derkacz, Robert Diaz, Melissa Coreas, Danielle Doyle , Not sure of the sales guys name. I was inquiring about purchasing a G Wagon while my car was being serviced. This is not the first time I’ve been treated like I was equal

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Oct 31, 2023

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for this experience you had during your visit. I would like an opportunity to fix this and to earn your business, please contact me at (512) 942-6924. I look forward to speaking with you. Adam Fontenot, Service Director

October 20, 2023

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Employee Rating

Personal is excellent in general. However, Samantha is a #1 - A+ with customers. Excellent treatment and attention! More

by Paroma2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Fuentes, Robert Diaz, Aaron Lee

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Oct 24, 2023

Mercedes-Benz of Georgetown responded

It's great to hear that the staff, in general, provides excellent service, and it's clear that Samantha stands out as an exceptional member of the team. Providing excellent treatment and attention to customers is a valuable quality, and it's evident that she excels in this regard. We appreciate your business. We look forward to assisting you in the future.

August 17, 2023

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Sam in Sprinter Service was Amazing. Good communication from when I first dropped off for Service until the repairs were complete. More

by Joseph Samuels
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Recommend Dealer
Yes
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Aug 17, 2023

Joseph Samuels responded

Thank you All for consistently great service

Aug 18, 2023

Mercedes-Benz of Georgetown responded

Thank you for your kind words for our staff, we appreciate it!

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