Adam Mennella
Adam Mennella at Brilliance Subaru

Adam Mennella

Service Advisor

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.8
91 Reviews
4.8

91 Reviews

Write a Review

91 Reviews of Adam Mennella

March 09, 2026

Dealership Rating
Employee Rating

Completed work and notified me of need work. Work completed in a reasonable amount of time at a competitive price. More

by alittlegolf
Service Price Transparency
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Recommend Dealer
Yes

February 06, 2026

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Excellent experience as always, working with Derek and adam is always a pleasure. I won’t take my car anywhere else. More

by slickcreativity
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Derek Thomas

November 15, 2025

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The service was beyond excellent. The video review of the walk around after service was an unexpected plus. The service advisor and mechanic rating A +++++ More

by Elm L
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Recommend Dealer
Yes

Other Employees Tagged: Cesar M.

November 12, 2025

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Staff was friendly and informative. All aspects of the service were explained and all service points were addressed. More

by mjmcmeins
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Recommend Dealer
Yes

November 11, 2025

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I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you. More

by KS
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Recommend Dealer
Yes

November 05, 2025

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Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o More

by Kmomax
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Recommend Dealer
Yes

November 04, 2025

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Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around. More

by Coococottage2020
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Recommend Dealer
Yes

October 29, 2025

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The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and co More

by Steve R.
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Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

October 11, 2025

Dealership Rating
Employee Rating

When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I wa More

by thecuch
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Kilhefner, Rich Dencs, Derek Thomas , Ed Troike

April 23, 2025

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Employee Rating

Very exceptional service. . Emails kept me informed as to how the service was proceeding. Great business to deal with. More

by rakowcl
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Recommend Dealer
Yes
May 05, 2025

Brilliance Subaru responded

rakowcl, Thank you so much for the 5 star review, we appreciate your confidence in Brilliance Subaru and we look forward to seeing you next time. Jim DaLuga General Manager

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