Adam Mennella
Adam Mennella at Brilliance Subaru

Adam Mennella

Service Advisor

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

4.7
88 Reviews
4.7

88 Reviews

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88 Reviews of Adam Mennella

November 12, 2025

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Employee Rating

Staff was friendly and informative. All aspects of the service were explained and all service points were addressed. More

by mjmcmeins
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Recommend Dealer
Yes

November 11, 2025

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I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you. More

by KS
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Recommend Dealer
Yes

November 05, 2025

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Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o More

by Kmomax
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Recommend Dealer
Yes

November 04, 2025

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Purchased vehicle here and have all my maintenance done here quality,professional,compassionate fabulous all around. More

by Coococottage2020
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Recommend Dealer
Yes

October 29, 2025

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The service to my 2016 Subaru Forester for trans fluid drain and fill in addition to my engine oil and filter change was excellent. Everyone was courteous and helpful. Also enjoyed the waiting room and co More

by Steve R.
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Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

October 11, 2025

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When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I wa More

by thecuch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Kilhefner, Rich Dencs, Derek Thomas , Ed Troike

April 23, 2025

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Very exceptional service. . Emails kept me informed as to how the service was proceeding. Great business to deal with. More

by rakowcl
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Recommend Dealer
Yes
May 05, 2025

Brilliance Subaru responded

rakowcl, Thank you so much for the 5 star review, we appreciate your confidence in Brilliance Subaru and we look forward to seeing you next time. Jim DaLuga General Manager

April 09, 2025

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Clean, friendly, outstanding service. Employees are nice and answered all my questions about my car More

by hinzxthree
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Recommend Dealer
Yes
Apr 14, 2025

Brilliance Subaru responded

hinzxthree, Thank you for the 5 star review and feedback, much appreciated. Jim DaLuga General Manager

February 16, 2025

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Employee Rating

The Service Department is always knowledgeable, friendly, and helpful. I trust them enough to service all of our cars. More

by Dinoroar26
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Recommend Dealer
Yes

Other Employees Tagged: Kevin

Feb 28, 2025

Brilliance Subaru responded

Dinoroar26, Thank you so much for the wonderful review and for your loyalty to Brilliance Subaru. We look forward to seeing you again soon. Jim DaLuga General Manager

January 25, 2025

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Employee Rating

Wonderful team at Brilliance Subaru, they have been taking great care of our sales and service needs for almost 10 years. More

by jimbo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs

Feb 12, 2025

Brilliance Subaru responded

jimbo, Thank you so much for the amazing 5 star review. We appreciate your loyalty to our dealership and look forward to serving you for the next 10 years! Jim DaLuga General Manager

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