Dealership Experience
22 yrs, 6 mos
Industry Experience
25 yrs, 8 mos
94 Reviews
Write a Review94 Reviews of Adam Weil
June 22, 2019
Horrible insulting service On 6/3/2019 the original factory battery went dead. Ide Honda replaced the battery. I also asked the General Mgr Adam Weil a bought the screen disp On 6/3/2019 the original factory battery went dead. Ide Honda replaced the battery. I also asked the General Mgr Adam Weil a bought the screen display issues, He suggested that a recently announced software fix should resolve the issue. However, service writer James Milella stated no such software fix existed. I asked Mr. Milella what was causing the display screen blackouts, he stated "low voltage". A new battery should resolve the issue. I specifically asked Mr. Milella if there were any other customers experiencing this problem. He stated, "I have not seen this before". On June 7th the display screen completely went berserk, worse than ever. I took a video, and showed it to Mr. Milella, who stated, "unless we can duplicate the problem, there is nothing we can do". In my research this problem is very prevalent with new model CRV since its inception in 2017. The CRV Owners' Forum listed countless complaints since 2017. In fact, there is a class action lawsuit being initiated. On June 10th I contacted your office and spoke with customer service mgr's Kathryn and Maria (ext 87036);. Both told me unless the dealer can duplicate the problem, there is nothing that can be done. Video's are no help. In speaking with Maria, I asked her about the software fix (by the way she did "NOT" offer that solution; in fact she was very reluctant to talk about it). Her response to the software fix was that if our vehicle's serial number matches the recall, then and "ONLY THEN" will we receive the software fix. I reminded her that we have documented proof and a video proving that we are continually experiencing the issue. I do "NOT" want to join the class action lawsuit unless forced to. As loyal customers we are asking for your help in resolving this ongoing issue. More
Other Employees Tagged: Jim Milella
June 16, 2019
LEASING NEW CAR LEASING A CIVIC HATCHBACK EX WALKED IN AT 10AM LOOKING FOR ONE AND DROVE IT OUT 430 THAT AFTERNOON. MY 4TH LEASE WITH IDE, ADAM AND BRAD WE LEASING A CIVIC HATCHBACK EX WALKED IN AT 10AM LOOKING FOR ONE AND DROVE IT OUT 430 THAT AFTERNOON. MY 4TH LEASE WITH IDE, ADAM AND BRAD WERE WONDERFUL TO DEAL WITH! More
Other Employees Tagged: Brad Constantino , Tony Srye
May 01, 2019
Great experience We leased a Pilot and got a great deal !Rick and Adam were very patient with us and made sure that we'll be satisfied.I can definitely say that we ha We leased a Pilot and got a great deal !Rick and Adam were very patient with us and made sure that we'll be satisfied.I can definitely say that we had a great experience and i would recommend that dealership to one who's looking for a quality service and a good price! More
Other Employees Tagged: Rick Damico
April 17, 2019
Dealing with car dealers can be a hassle—not at Ide When I leased my first Accord in 2013 from Ide, I found out how easy and pleasant the experience could be. That’s why I leased my 2016 Accord from Ide When I leased my first Accord in 2013 from Ide, I found out how easy and pleasant the experience could be. That’s why I leased my 2016 Accord from Ide, also. In 2019 I switched to a CR-V and had the same great customer experience I’d had in the past. Kiersten Herman provided the professional, courteous help I come to expect. She was very patient with me as I was undecided whether to stay with an Accord or go with something else. She knew her stuff when it came to the various models, options, and features. And kudos to Adam Weil, Sales Manager, for his professionalism throughout the process. More
Other Employees Tagged: Kiersten Herman
April 16, 2019
Rick Damico is the man! This is my second car from Ide Honda and both times they exceeded my expectations. Rick damico was my sales person both times and both times he was fa This is my second car from Ide Honda and both times they exceeded my expectations. Rick damico was my sales person both times and both times he was fantastic. He knows what matters tongue customer and he makes it happen to meet their needs. No nonsense, no coming in way high to do ridiculous negotiations, and no hidden fees or tricks. He clearly has been doing this a long time and it shows. Business is conducted in non hostile matter and that's what I love about it. I went to 3 other Honda dealers and it was very high pressure. That's why i always end up with Rick at IDE. Adam the sales manager will also right any wrongs immediatley. Thanks again Rick! More
Other Employees Tagged: Rick Damico, Tony Srye
April 09, 2019
Al is fantastic! Picked up my new Type R and it couldn't have been a smoother experience! Al was the best and so was everyone else involved! Highly recommend Ide to ev Picked up my new Type R and it couldn't have been a smoother experience! Al was the best and so was everyone else involved! Highly recommend Ide to everyone looking for a vehicle or service! More
Other Employees Tagged: Al Gleichauf , Roberto Galante, Ashley Pierce
March 29, 2019
Great experience Had a great experience with Kiersten Herman. She was very friendly,not at all pushy,( which is greatly appreciated) ,quite knowledgeable. Got a great Had a great experience with Kiersten Herman. She was very friendly,not at all pushy,( which is greatly appreciated) ,quite knowledgeable. Got a great deal ! Will definitely recommend her& this dealership. More
Other Employees Tagged: Kiersten Herman , Ashley Pierce, Tony Srye
March 12, 2019
Trade in for newer model vehicle I was able to start my trade in process on line and complete the process fairly quickly once meeting with my sales rep in person. Kiersten was great. I was able to start my trade in process on line and complete the process fairly quickly once meeting with my sales rep in person. Kiersten was great. She listened to what I wanted and was even able to exceed my original expectations! More
Other Employees Tagged: Kiersten Herman , Ashley Pierce
March 07, 2019
This is what every car buying experience should be like From my very first contact with Matt at Ide through email all the way through finalizing the paperwork on my new car, I was impressed by the perfect l From my very first contact with Matt at Ide through email all the way through finalizing the paperwork on my new car, I was impressed by the perfect level of customer service. I never felt pressured or ignored like at some other dealers. I would absolutely recommend Matt and Ide to anyone. Thank you for a great experience! More
Other Employees Tagged: Matt Fitzsimmons, Ashley Pierce
February 26, 2019
Only place to buy a Honda Have probably bought over ten cars from this dealer over 20-25 years. Just bought a 2019 from salesperson Will Galliher, third car he has helped us p Have probably bought over ten cars from this dealer over 20-25 years. Just bought a 2019 from salesperson Will Galliher, third car he has helped us purchase and wouldn't work with anyone else. Sales Manager Adam Weil has moved up the management ladder over the years but still greets us as he did 20 years ago. More
Other Employees Tagged: Jim Milella, Mark Frey, Will Galliher , Ashley Pierce, Tony Srye