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Al Ransome
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Al Ransome | Page 3
Service Manager aransome@criswellauto.com
Criswell Nissan
19574 Amaranth Drive
Germantown, MD 20874
105 Reviews
Service Manager 240-364-7237 aransome@criswellauto.com
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105 Reviews of Al Ransome
March 21, 2024
Very pleasant experience an everyone was on their a game. The car was fixed in a time frame that fit my schedule great job done well. The car was fixed in a time frame that fit my schedule great job done well. More
by ANDREWJONES8839
Verified CustomerOther Employees Tagged: Ericka Escobar
Helpful 
March 20, 2024
You guys suck. I called in advance of my appoitment. Went in to my appointment for a new key fob. They reviewed my info and checked me in. Made me wait in the w I called in advance of my appoitment. Went in to my appointment for a new key fob. They reviewed my info and checked me in. Made me wait in the waiting room. Later - they came out and handed my original key and said there machine was broken and make anther appt. No one said sorry, or "my bad". More
by STEVESMITH14504
Other Employees Tagged: Ericka Escobar
March 04, 2024
The service advisor is very professional and the communication was very effective using text messages (by customer's request). Shuttle service was on time as expected. communication was very effective using text messages (by customer's request). Shuttle service was on time as expected. More
by ARAYHL
Other Employees Tagged: Ericka Escobar , Dalton
March 03, 2024
Criswell provided a great quick experience for me when I was in a time crunch! Enrique Sotelo provided superior customer service, was on his game and made sure to walk me through every step of the process. was in a time crunch! Enrique Sotelo provided superior customer service, was on his game and made sure to walk me through every step of the process. Enrique's customer service was a huge factor in me purchasing from this dealership! More
by Coach Ty
Other Employees Tagged: Enrique Sotelo
March 03, 2024
Noticed on Wednesday loud noise coming from muffler area of car.Took my 2013 Nissan Sentra to Criswell Nissan on Saturday Morning. No Appointment. Arrived at 8:45. Diagnostic was performed (with pictures ta of car.Took my 2013 Nissan Sentra to Criswell Nissan on Saturday Morning. No Appointment. Arrived at 8:45. Diagnostic was performed (with pictures taken on advisor iPhone)my vehicle was missing a bolt connecting the muffler. Need a connector kit. Work was performed very satisfactory. Left dealership at 11:30. All good for now! More
by clayja1
Other Employees Tagged: Ericka Escobar
February 24, 2024
The service provided was excellent and fixed all of the reported issues. The only complaint that I have is that my car was ready to be picked up but a few days went by before someone contacted me to let m reported issues. The only complaint that I have is that my car was ready to be picked up but a few days went by before someone contacted me to let me know that. More
by JOEDEVLIN
Other Employees Tagged: Ericka Escobar , Mark Erbling
February 22, 2024
I have been a long time customer at Criswell. They never fail to please and get me the very best deal!!! They never fail to please and get me the very best deal!!! More
by rwh68
Other Employees Tagged: Eric Engram
February 19, 2024
Great service. Duce is a pleasure to deal with. Tends to my needs in a very professional way. I recommend Criswell for all your transaction needs. Duce is a pleasure to deal with. Tends to my needs in a very professional way. I recommend Criswell for all your transaction needs. More
by Gpmargelos
February 19, 2024
Good service advisors and good technicians who always provide an outstanding service! That is the reason I take my car to Criswell. provide an outstanding service! That is the reason I take my car to Criswell. More
by LEAL2600
Other Employees Tagged: Deuce also provides excellent service every time me or my wife take the car for service.
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