Alan Caldwell
Alan Caldwell at Hendrick Chrysler Dodge Jeep RAM
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Alan Caldwell | Page 3

Service Advisor

Hendrick Chrysler Dodge Jeep RAM

1626 Montgomery Hwy
Birmingham, AL 35216

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4.9
105 Reviews

Dealership Experience

8 yrs, 5 mos

4.9

105 Reviews

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105 Reviews of Alan Caldwell

September 01, 2023

Dealership Rating
Employee Rating

ALAN IN SERVICE DID A GREAT JOB. DIDNT HAVE ANY PROBLEMS. DEFINALTEY WILL BE BACK AGAIN. More

by zewp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Hi Zewp3, we are very happy to have provided you with such a positive experience! Thank you for the great review!

August 29, 2023

Dealership Rating
Employee Rating

I brought my vehicle in for diagnostics as a local oil changing station failed to replace my oil and reseat the oil cap. Alan Caldwell Hendrick's Service Advisor had it evaluated much sooner than was exp More

by Andrew Allen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 03, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Andrew Allen, thank you for your kind review; we are happy to pass along your comments to the Alan and team here at Hendrick Chrysler Dodge Jeep RAM!

August 28, 2023

Dealership Rating
Employee Rating

Awesome quick service. Alan Caldwell was awesome and made it seem less and kept me up to date! More

by erikbeiswenger
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 01, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Erikbeiswenger, thank you so much for the positive review and support for our team!

August 20, 2023

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Employee Rating

Excellent experience. Excellent service advisor. Quick and easy process! Will definitely continue getting my vehicles service there More

by Camg788
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham

Aug 24, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Camg788, thank you so much for this excellent review!

August 09, 2023

Dealership Rating
Employee Rating

The staff is amazing. Everyone is friendly and willing to help as much as they can! More

by Angelica Paulin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham, Kylen Brown

Aug 12, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Angelica Paulin, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing!

July 14, 2023

Dealership Rating
Employee Rating

Alan Caldwell is the only reason I’m doing this survey. He’s by the far the best advisor I’ve ever had. I like matthew in the shop as well. More

by landonminshew7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew. 5 stars

Jul 17, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Landonminshew7, thank you for your kind review; we are happy to pass along your comments to Alan and the team here at Hendrick Chrysler Dodge Jeep RAM!

July 10, 2023

Dealership Rating
Employee Rating

I had a parking light knocked off my Jeep Wrangler. The service department was THE BEDT. They were very busy but took the time to help me! They popped it back on just like new. I am grateful! More

by terriewiglesworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham

Jul 11, 2023

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 03, 2023

Dealership Rating
Employee Rating

Things change so quickly that it can sometimes be misleading. The people are nice though. Some of their advertisements can be very misleading. More

by Tot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Hi Tot, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service. We thank you so much for the feedback!

June 23, 2023

Dealership Rating
Employee Rating

Alan was great! Friendly and Fast service will always get my Ram serviced here at Hendrick’s! More

by andreporter2013
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Andreporter2013, thank you so much for the positive review and support for our team!

June 23, 2023

Dealership Rating
Employee Rating

They were very professional and got right on my truck it was a very small issue I was having. More

by rrtransport392
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Rrtransport392, we're happy to hear you had such a positive experience with our team!

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