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Alan Caldwell
Alan Caldwell at Hendrick Chrysler Dodge Jeep RAM
Refer Me

Alan Caldwell | Page 4

Service Advisor

Hendrick Chrysler Dodge Jeep RAM

1626 Montgomery Hwy
Birmingham, AL 35216

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4.9
105 Reviews

Dealership Experience

8 yrs, 6 mos

4.9

105 Reviews

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105 Reviews of Alan Caldwell

June 23, 2023

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Employee Rating

Alan had my car done within an hour. He explained everything thoroughly. I highly recommend going and seeing Alan. More

by amberrhea927
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Recommend Dealer
Yes
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Jun 29, 2023

Hendrick Chrysler Dodge Jeep RAM responded

We're glad to hear Alan delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 20, 2023

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Alan is the kind of man I want to be. He always get my vehicle taken care of More

by Hiu234
Recommend Dealer
Yes
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Jun 29, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Hiu234, thank you so much for the positive review!

June 12, 2023

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The service department went above and beyond what I expected. Jack kept me informed on the status of my Gladiator. More

by Dalepickett
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham, Jack Helvin, Kaitlyn Potts, Emily Van Meter

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Jun 15, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Dalepickett, we're happy to hear you had such a positive experience with our team! Thanks so much for sharing!

June 07, 2023

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Welcoming and friendly atmosphere. Same day repair. Clear description of the Problem and friendly service More

by Dennis Sansom
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Recommend Dealer
Yes
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Jun 10, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Dennis Sansom, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM! Thank you for your kind words and this wonderful review!

June 01, 2023

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Had another great experience with Hendrick auto group. Alan C kept me posted throughout the day and informed me of my options. More

by AndyK
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Yes
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Jun 05, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Andyk, we're happy to hear you've had such positive experiences with our team! We appreciate you and all the ways you've supported our team and our business!

May 26, 2023

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They were very helpful and very efficient. I ordered the part the day before and got it in there and was in an out in less than 15 minutes. More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham, Kaitlyn Potts, Emily Van Meter , James Dyson

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May 31, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Mandy, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM!

May 26, 2023

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THE SERVICE DEPARTMENT WAS GREAT. ALAN GOT ME IN AND OUT IN NO TIME. WILL DEFINATELY GO BACK. More

by zewp3
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Recommend Dealer
Yes
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May 31, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Zewp3, we are very happy we could provide you with a positive experience!

May 21, 2023

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I really love the staff at Hendrick. They over communicate and makes sure you are really taken care of. More

by joeltsmith
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Cornelius, Jim Saia, Joel Smith , Chad Arrington , Hank Richardson

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May 23, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Joeltsmith, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM! Thank you so much for the kind words and this wonderful review!

May 15, 2023

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Your service manager was very helpful. He corrected my problem temporarily and ordered a part that I needed to correct it permanently. I was very pleased with his efficiency. I am waiting More

by jim little
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Recommend Dealer
Yes
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May 19, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Jim Little, Thank you for taking the time to share your recent experience with us. We always strive for 100% satisfaction. Please don't hesitate to reach out should you have any further questions or concerns.

May 06, 2023

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I was met by two service representatives as soon as I pulled in the service lane I was finished in about ,45 minutes Great service! More

by jrandal54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Farnham , James Dyson

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May 09, 2023

Hendrick Chrysler Dodge Jeep RAM responded

Jrandal54, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM. Thanks so much for sharing and supporting our team!

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