Alan Richardson

Great teamwork. Al is the best!!!!! Service is great also if you have plenty of money for regular maintenance Al is the best!!!!! Service is great also if you have plenty of money for regular maintenance More

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Alan took great care of us and we are very appreciative - looking forward to enjoying the new Highlander looking forward to enjoying the new Highlander More

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I would recommend to my friends and families to purchase Toyota because of good vehicles and the service is excellent. Toyota because of good vehicles and the service is excellent. More

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Very friendly modern operation. Just knocked off one star for the hard sale on extended warranty. I’ll Just knocked off one star for the hard sale on extended warranty. I’ll More

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The dealership is clean, spacious, and has a lot of inventory to see. It is in a convenient location of the interstate and the sales representatives are welcoming. inventory to see. It is in a convenient location of the interstate and the sales representatives are welcoming. More

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The dealership is very conveniently located for me and seems to be clean with a large waiting area while your car is being serviced. I haven't had to use that yet but I know it will be a comfortable wait seems to be clean with a large waiting area while your car is being serviced. I haven't had to use that yet but I know it will be a comfortable wait. Alan was great to work with. The car I wanted was hard to get but, heck if he didn't find me one I could buy. He kept me posted on when it was delivered and went over all of the features in the car before turning it over to me. He was a pleasure to work with. And Yuri was great when it came to explaining service plans. He didn't try to oversell me but got me a plan that I could be comfortable with. I was also able to split the cost of my payment between my personal credit card and the funds I wired directly to the dealer's bank. It all was very convenient and FAST! Overall, Toyota at Cool Springs was a very pleasant experience. More

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Alan Richarson really deserves the title "Superman"! He is attentive to the individuals that he works with before during and after they work with him. He is thoughtful, remembers each individual and tai He is attentive to the individuals that he works with before during and after they work with him. He is thoughtful, remembers each individual and tailors his efforts to support their finding the right vehicle for that individual/couple/family. His knowledge of vehicles and the purchasing system is amazing! Moreover, he is straightforward and works to give his guests the best possible deal and experience! Thank you, Alan! I look forward to continuing to work with you in the future. Toyota of Cool Springs is a great dealership to work with. They support their employees in helping the customer find and keep a great vehicle. More

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Alan was extremely easy to work with. Never put any pressure on and gave me different options to make the buying process incredibly smooth. Never put any pressure on and gave me different options to make the buying process incredibly smooth. More

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Alan goes over and beyond to help his guest with the car they’re seeking!! Great energy, good customer service, and very knowledgeable in his area of work! I highly recommend this location for anyone lookin they’re seeking!! Great energy, good customer service, and very knowledgeable in his area of work! I highly recommend this location for anyone looking for a car! More

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Alan was amazing! Very informative and walked me through every step of locating and purchasing my vehicle. I would definitely recommend anyone to get in contact with h Very informative and walked me through every step of locating and purchasing my vehicle. I would definitely recommend anyone to get in contact with him for their next car! More

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