Alan Richardson
Alan Richardson at Toyota of Cool Springs
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Alan Richardson | Page 2

Sr. Sales Professional

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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5.0
174 Reviews

Hello, My name is Alan (Superman) Richardson. My background includes 20+ years of Executive Management, and Customer Service is my Passion. I have always been successful by living by this one rule “Take care of the customer” I got into the car business in November 2015 and I closed 2016 as one of the top performers here with Toyota of Cool Springs. My goal is to provide you with 100% Customer satisfaction while building a loyal client base for myself. Please reach out to me directly for all your needs, whether it's purchasing a new or used vehicle, trading in your current vehicle, getting an appraisal, vehicle maintenance, vehicle details, rentals and collision work. I don’t just sell cars, I provide a service for my clients. I would love take you on as one of my clients & be your one-stop-shop for all your vehicle needs! My end goal is to be your Superman of the car biz!

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

Challenge Credit Specialist

Used Vehicle Specialist

View more specialties & trainings

Employee Video

5.0

174 Reviews

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174 Reviews of Alan Richardson

February 17, 2024

Dealership Rating
Employee Rating

Alan "Superman" was kind and help me find the right vehicle close to my budget. Got a barely used truck and I'm happy with it. Thank you Alan ! More

by ginoacanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Wade , Sarah

Feb 23, 2024

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 16, 2024

Dealership Rating
Employee Rating

Alan and the other guys at the dealership made a real effort to get me in this new (used) CR-V, despite less than ideal circumstances with my trade-in. I was in and out of the dealership in less than 5 More

by Bennett B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Hun was knowledgeable and quick.

Feb 23, 2024

Toyota of Cool Springs responded

Hello Bennett, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

February 13, 2024

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I was there for a service today and Alan went above and beyond to take care of me by getting me in a new vehicle! Love! More

by Rebeccagiselle.hair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2024

Toyota of Cool Springs responded

Hi, we're so glad that we were able to go above and beyond your expectations! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 13, 2024

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I was very impressed with the staff and the treatment they gave us. They are truly awesome and set the bar high for all dealerships. More

by lumpylfb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford, Denis Turcios

Feb 16, 2024

Toyota of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

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Employee Rating

I just purchased my 4 Runner from Alan "Superman" Richardson. I had always worked with Kenny Eastman and was nervous when I learned he was no longer with Toyota of Cool Springs but Alan has taken gre More

by sasha
Recommend Dealer
Yes
Feb 02, 2024

Toyota of Cool Springs responded

Hi Sasha, we're thrilled to hear about your wonderful experience with us. Here at Toyota of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

January 20, 2024

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Alan was great and helped me a lot! I really appreciated how he walked me through each step of the process. More

by agclark5481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 20, 2024

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Alan was a rockstar! He made the process painless and even enjoyable! He is obviously a “relationships first” guy, which is absolutely fantastic! Love that dude!!! He’s t More

by daronmaughon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny

Jan 22, 2024

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 17, 2024

Dealership Rating
Employee Rating

I had a good experience working with Alan at this dealership. He helped me to get the price I wanted for my new car! He didn’t hesitate to answer all of my questions. Everyone I came in contact was v More

by acjncj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

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Employee Rating

From initial communication, to working through a trade and purchase, to closing, the entire team was fantastic to work with. Alan and Yuri were friendly, helpful, and professional. Most of all they were More

by dfowler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Jan 18, 2024

Toyota of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 12, 2024

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Everybody was great. Superman took care of us quickly and efficiently, providing a smoothe, pain free car buying experience. More

by tdavid.peltz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2024

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! Please don't hesitate to reach out to us if there's anything more we can do!

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