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Albert Collins
Albert Collins at Klaben Ford Lincoln of Warren
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Albert Collins | Page 4

Service Advisor

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

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4.6
133 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

4.6

133 Reviews

Write a Review

133 Reviews of Albert Collins

January 10, 2023

Dealership Rating
Employee Rating

The service and people who work there are wonderful! We trust their judgement on repairs. More

by DJSPOTSGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, John Renier, Nick Papantonakis, Michael Klaben, Bill Basista, Niall McGee , Jim Bills, Natalie Burk, M. Jason Craft

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Jan 11, 2023

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 02, 2022

Dealership Rating
Employee Rating

There has never and I mean never been a time that I called and didn't immediately get a reply and a time to bring in my Focus. If I needed a loaner, it was available. Sometimes it was so nice I didn' More

by barbg31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, John Renier, Scott Burk, Michael Klaben, Heather Arden, Bill Basista, Niall McGee , Jim Bills, Michael Klaben Jr.

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Dec 03, 2022

Klaben Ford Lincoln of Warren responded

Hello there! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2022

Dealership Rating
Employee Rating

Good service. Thats why i keep going back to Klaben Ford for all of my service. More

by KEVYKEV0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Renier, Michael Klaben Jr

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Nov 22, 2022

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

November 19, 2022

Dealership Rating
Employee Rating

Dealership is very excellent place to buy a vehicle. Very excellent sales people.Always there to help you More

by HENRYW1240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 22, 2022

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

October 03, 2022

Dealership Rating
Employee Rating

I use this dealership for all of my service appointments, and normally they are top notch. Unfortunately, the last few times my truck has been in there it was for a noise that is reoccurring. They were unab More

by Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Scott Burk

Helpful
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Oct 03, 2022

Klaben Ford Lincoln of Warren responded

Ward, We are sorry to hear of your dissatisfaction with your truck. We recognize it is frustrating when a vehicle will not exhibit an issue while it is in the shop. If anything new develops or the issue becomes constant, please reach out to any of our advisors. Thank you for taking the time to share your comments. We apologize for not providing a resolution.

September 28, 2022

Dealership Rating
Employee Rating

Customer service technician was prompt, courteous, and also washed my Ford Edge for me. My maintenance check was free as it was my first visit for this vehicle. Thank you Klaben Ford. More

by Millie/BobbiJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, John Renier, Scott Burk, Niall McGee

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Oct 01, 2022

Klaben Ford Lincoln of Warren responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2022

Dealership Rating
Employee Rating

Klaben Ford does an excellent job in service and sales. They never disappoint and always willing to stick their neck out for a customer. More

by STITHJEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Sep 25, 2022

Klaben Ford Lincoln of Warren responded

Hi Stithjen, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

September 16, 2022

Dealership Rating
Employee Rating

The service was fast and easy! I didn’t even have to schedule it. I would recommend Klaben Ford to anyone! More

by KSPROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Potashnik, Jeff Johnson, Scott Burk

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Sep 18, 2022

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

August 10, 2022

Dealership Rating
Employee Rating

Great service from John Renier! Service team does a great job! Love my Aviator! Klaben is the best Ford Lincoln dealer! More

by BOSSHAASSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, John Renier, Scott Burk, Niall McGee

Helpful
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Aug 13, 2022

Klaben Ford Lincoln of Warren responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

August 01, 2022

Dealership Rating
Employee Rating

Klaben service is top notch very professional got our problem taken care of very quick More

by E-ws22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Renier, Scott Burk

Helpful
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Aug 04, 2022

Klaben Ford Lincoln of Warren responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

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