Kyle Swanson
Kyle Swanson at Mercedes-Benz of Hagerstown
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Kyle Swanson

Sales & Leasing Consultant

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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5.0
205 Reviews

Kyle joined us in the Spring of 2018. Prior to becoming a Sales Professional here at MBH, he worked several years in the European parts business at Potomac German Auto. Kyle has vast knowledge in European vehicles, especially the Mercedes-Benz & BMW. Kyle not only has a vast knowledge in European vehicles, especially the ones coming out of Germany but he takes pride in promoting safe driving aspects too! Kyle currently resides in Frederick, MD. When not at work, Kyle likes to play music and take road trips. Since Kyle has been with us for only a short while, he's working towards his Mercedes-Benz Master Certification & seeing the Mercedes-Benz F1 Team racing in person.

Dealership Experience

6 yrs, 1 mo

Industry Experience

18 yrs, 2 mos

Languages Spoken

English English

5.0

205 Reviews

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205 Reviews of Kyle Swanson

April 21, 2024

Dealership Rating
Employee Rating

The manager wasn't willing to work with us, only a 500. 00 off, after a put down a 2000.00 deposit to hold the car, in which I have never seen seen and to be told it was no refundable. It that legal, I tru More

by ministereggleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 22, 2024

Mercedes-Benz of Hagerstown responded

I'm sorry to hear about your experience. We always aim for a fair and transparent sales process with all our customers, so it's concerning to see we've left the wrong impression here. I'd like the opportunity to discuss this further with you and address any concerns you may have - please reach out at your earliest convenience. Thank you, Justin Harbert - General Manager - (301) 733-2301

March 28, 2024

Dealership Rating
Employee Rating

Kyle was awesome to work with. Thank you for working with me and being so patient More

by whitney.burger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon

Mar 28, 2024

Mercedes-Benz of Hagerstown responded

It's great to hear Kyle was a huge help throughout the process at Mercedes-Benz of Hagerstown! Thanks for the shout-out, Whitney, and enjoy the ride!

March 01, 2024

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Employee Rating

Kyle made it real easy to work with to get our purchase. The vehicle caught our eye and Kyle was there instantly to assist us, we did not have to go looking for a salesman. We were treated with respect. At More

by ekees91
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Thomas

Mar 01, 2024

Mercedes-Benz of Hagerstown responded

We're thrilled to know that Kyle and Christine made your car buying experience at Mercedes-Benz of Hagerstown smooth and pressure-free. And yes, a little chocolate can indeed sweeten the deal! Thanks for choosing us — we appreciate all your support!

February 27, 2024

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Employee Rating

Very professional. Kyle Swanson was great and easy to work with. Financing was quick and we came out very happy. Best and easiest car buying experience I have had. More

by Retana21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Thomas

Feb 27, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to know that you had a smooth and enjoyable car buying experience with us at Mercedes-Benz of Hagerstown. Your kind words about Kyle are much appreciated! We hope your new vehicle brings many happy miles.

February 15, 2024

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Employee Rating

Highly recommended Kyle at Hagerstown Mercedes. Great experience all around. I will definitely be a returning customer. More

by mttc19089
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2024

Mercedes-Benz of Hagerstown responded

We're so glad to know that Kyle provided a great experience at Mercedes-Benz of Hagerstown! We appreciate your recommendation and look forward to seeing you next time. Safe travels until then!

February 10, 2024

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Employee Rating

It was an awesome experience! Everyone was great and very helpful! Any questions that I had were answered! More

by paris.kimbrell922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Thomas

Feb 12, 2024

Mercedes-Benz of Hagerstown responded

We're so glad to know you had an awesome experience at Mercedes-Benz of Hagerstown! Our team is always here to help and answer any questions. Thanks for the positive feedback!

February 01, 2024

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Employee Rating

Everyone at the dealership was knowledgeable about all of the MB models and more than happy to answer all of our questions. Kyle Swanson went above and beyond assisting and delivering the vehicle straight t More

by kyshort
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 01, 2024

Mercedes-Benz of Hagerstown responded

We're glad to know our team at Mercedes-Benz of Hagerstown was able to assist you effectively and deliver your vehicle right to your doorstep. Thanks for the positive feedback, we appreciate it!

January 30, 2024

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Employee Rating

Thank you Kyle for a wonderful buying experience. From the day I walked in the dealership in August up to and including when I took possession of the car January 24th, your service has been exemplary More

by LBedar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon

Jan 31, 2024

Mercedes-Benz of Hagerstown responded

We're so glad to know that Kyle provided you with an exceptional buying experience at Mercedes-Benz of Hagerstown! It's great to see our team's dedication and care reflected in your review. Thanks for choosing us, enjoy your new car!

January 21, 2024

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Employee Rating

Hands down the best car buying experience my wife and I have ever had. Kyle is very personable and we had fun. I would highly recommend Mercedes Benz of Hagerstown and Kyle Swanson. More

by Tyler Lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Thomas

Jan 22, 2024

Mercedes-Benz of Hagerstown responded

Tyler, it's fantastic to know that you and your wife had a great car buying experience with Kyle at Mercedes-Benz of Hagerstown. We appreciate the recommendation! Enjoy your new ride.

January 17, 2024

Dealership Rating
Employee Rating

This was my first time dealing with Kyle or Mercedes-Benz of Hagerstown. Kyle was was excellent along with everyone else that I came into contact with. All questions were answered. More

by lisa@make-mine-country.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon, Christine Thomas

Jan 18, 2024

Mercedes-Benz of Hagerstown responded

We're so glad to know that your first sales experience with Kyle and our team at Mercedes-Benz of Hagerstown was excellent! We always strive to provide thorough answers to all questions. Thanks for sharing this positive review, Lisa!

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