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Alex Marcel
Refer Me
663 Reviews
Dealership Experience
11 yrs, 3 mos
Industry Experience
13 yrs, 10 mos
Languages Spoken
English
663 Reviews
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663 Reviews of Alex Marcel
January 02, 2021
In all the years that I have been bringing my Honda's in for servicing, I have always left completely satisfied. Everyone is most polite and professional and dealing with their cordiality is always a pleas for servicing, I have always left completely satisfied. Everyone is most polite and professional and dealing with their cordiality is always a pleasure. More
by JPAPL (Joseph Papalia)
Verified Customer
Helpful 
December 30, 2020
Always a pleasure coming in to have my car serviced. The team members are all very professional. The time spent waiting on the car to be serviced is with a good time frame. team members are all very professional. The time spent waiting on the car to be serviced is with a good time frame. More
by joannetommy4048
December 29, 2020
Service was satisfactory. Everyone from the greeter ,Stephanie (service advisor), service technician an the cashier performed their jobs efficiently leading to another positive service experience. ,Stephanie (service advisor), service technician an the cashier performed their jobs efficiently leading to another positive service experience. More
by marcsf73
Other Employees Tagged: Stephanie Contello
December 28, 2020
Your service is wonderful. All of your employees are friendly and helpful. I always feel that you are honest and care that my car is safe for me to drive in. That says a lot to an elderly woman who no l friendly and helpful. I always feel that you are honest and care that my car is safe for me to drive in. That says a lot to an elderly woman who no longer has her husband to always check. Your two girls who I speak to on the phone when making appointments are always always so friendly and kind that I feel like they’re friends. Thank you! More
by JOAN.PRINCE54
December 26, 2020
I towed my car to Honda to have the bumper checked because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. als because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. also It was not fixed correctly due to the underlining once ordered and put in was not clipped in. It was hanging! The new manager when originally came had poor customer service without empathy for the scenario. The labor charge was so expensive with poor service. Had to make freq travels back and forth and had to examine my care myself. Marcel had good customer service . The manager was not helpful. More
by MSCAMILLEG
December 24, 2020
Wonderful person to talk to it’s good to see Alex there because I have been coming there for a long time I have owned three Honda since 1990 a CRV and two pilots also a civic I remember the Service area wa because I have been coming there for a long time I have owned three Honda since 1990 a CRV and two pilots also a civic I remember the Service area was the sales room long time huh. More
by MARTINRICKETTS
December 24, 2020
Verry happy and excelente service thank you l am so happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues More
by 73MELANIE
Other Employees Tagged: Willie Mejia, Clara Torres , David Palmer
December 23, 2020
I purchased my Accord from this same dealership in March 2017 & have only had it serviced here at this VS service ctr. Alex Marcel & the rest of the staff have always taken c/o me & my car & "squeezed" me i 2017 & have only had it serviced here at this VS service ctr. Alex Marcel & the rest of the staff have always taken c/o me & my car & "squeezed" me in 4 an appointment & service. Thank U! Happy Healthy Xmas, Holi-Daze, & New Year! More
by NEKTAR35
Other Employees Tagged: Thank U to Michelle, who me the appointment! Thank U also to the very friendly & patient who I paid & chked out with, who's name escapes me!
