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Alex Marcel
Refer Me
672 Reviews
Dealership Experience
11 yrs, 4 mos
Industry Experience
13 yrs, 11 mos
Languages Spoken
English
672 Reviews
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672 Reviews of Alex Marcel
December 18, 2020
Great Costumer service.Friendly and professionalism was Great Costumer service. Friendly and professionalism was seen from management to associate, Mrs. Torres was great and very responsible in calling bac Great Costumer service. Friendly and professionalism was seen from management to associate, Mrs. Torres was great and very responsible in calling back as promised. ( her professionalism and assuredness is the reason why I am taking my second vehicle for full service )thats another ($2,900)I am investing, because I like honesty and transparency. Mrs. Tores is a valuable access to Honda service Dep. Mr. Mejias was very professional in resolving all my issues and assuring my vehicle service in a professional timely manner. Mr. Alex Marcel, was helpful and attentive to m questions. Mr. David Palmer was not helpful at all and tried to blame me for my vehicle getting a flat while in the shop. (not very professional) disregard that I was spending over 3,000 fixing my vehicle. More
by geo_guerrero
Verified CustomerOther Employees Tagged: Willie Mejia, Clara Torres
Helpful 
December 17, 2020
Knew my car, good recommendations, done on time, no extra or hidden costs , drop off at train station arranged at their suggestion, open for long hours extra or hidden costs , drop off at train station arranged at their suggestion, open for long hours More
by EDWARDCKATZ
Other Employees Tagged: Willie Mejia, Clara Torres , David Palmer
December 17, 2020
The service department has always provided me with amazing, fast, and thorough service. Their team is always courteous and attentive every time I need my car looked at for inspection or work. amazing, fast, and thorough service. Their team is always courteous and attentive every time I need my car looked at for inspection or work. More
by AJ1993
Other Employees Tagged: Michael Saifer, Willie Mejia, Clara Torres , David Palmer
December 16, 2020
Marcel was extremely helpful. In addition to being there for an oil change. I also needed transmission service which he suggested that I have done while I was there. for an oil change. I also needed transmission service which he suggested that I have done while I was there. More
by DJONES57
December 16, 2020
Thank you for always helping me, most of all your patience. Amazing service. Marcel gets employee of the year in my book. I can always depend on your professionalism. Hope you get recognized as you d patience. Amazing service. Marcel gets employee of the year in my book. I can always depend on your professionalism. Hope you get recognized as you deserve. More
by nelsonb130
December 16, 2020
Very good customer service experience. My car was finished within an hour and a half. I got a early Saturday appointment for my car to get an inspection. finished within an hour and a half. I got a early Saturday appointment for my car to get an inspection. More
by daammgina
December 11, 2020
Alex Marcel and Clara Torres are extremely good in their work and very supportive. Their customer service skills are unquestionably one of the best at Honda. work and very supportive. Their customer service skills are unquestionably one of the best at Honda. More
by MANSARAYFODAY867
Other Employees Tagged: Brittany Brown, Clara Torres
December 10, 2020
I do like your services and I strongly recommend Honda of Valley stream to everyone who has Honda or other brand of vehicle. Thanks a lot Valley stream to everyone who has Honda or other brand of vehicle. Thanks a lot More
by ATAKEJ
Other Employees Tagged: Clara Torres
December 10, 2020
The staff was friendly and efficient though I did not meet the technicians. The wait was a little long. There was more than adequate ability to social distance. meet the technicians. The wait was a little long. There was more than adequate ability to social distance. More
by KNICOLEAU
