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Alex Ramirez
Alex Ramirez
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
576 Reviews
When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.
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576 Reviews of Alex Ramirez
August 21, 2025
I appreciated the effort that my service representative, Alex Ramirez, made to alleviate a rather bad day at Walter’s. What started out as a two hour new tire appointment ended up taking over four hours. Be Alex Ramirez, made to alleviate a rather bad day at Walter’s. What started out as a two hour new tire appointment ended up taking over four hours. Better communication between the service technician and service representative needs some improvement. More
by e.johnson909
July 28, 2025
Best dealership in Riverside. Highly motivated to handle clients needs. Mr. Alex Ramirez always goes above and beyond to ensure complete satisfaction. He is highly professional Highly motivated to handle clients needs. Mr. Alex Ramirez always goes above and beyond to ensure complete satisfaction. He is highly professional and his dedication is truly commendable. Thanks for the great experience More
by Arun Gupta
July 26, 2025
Alex Ramirez is an excellent service advisor and is always ready to explain and offer solutions for your vehicle. Alex listens attentively, making the process seamless. Alex is the best one out there, always ready to explain and offer solutions for your vehicle. Alex listens attentively, making the process seamless. Alex is the best one out there, and you should please use him if looking for a fantastic experience. Alex, thank you, and continue to excel in your work. More
by igbinosadeborah
July 02, 2025
It was worth driving over an hour to get to Walter's Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you Mercedes to work with Alex Ramirez instead of going locally to Mercedes Palm Springs. Alex is a pleasure to work with. He knows his business and you can trust him. Excellent customer service from beginning to end. Returned phone calls promptly and kept me up to date on a major repair, I highly recommend Alex if you are looking for trustworthy repair work. More
by sneirjudy
May 24, 2025
I'm always completely satisfied with the response I get from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He from Alex Ramirez. He patiently listens to my concerns and takes the time to explain how to enjoy the best experience possible with my Mercedes. He addresses every issue fully and strives to explain everything I need to know. He is the best part of Walter's Mercedes-Benz. Keep up the excellent work, Alex. More
by DC
April 29, 2025
My reason for coming here is the service that Alex Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! Ramirez offers. He goes beyond everything to help and make the appointment as easy as possible, always finding solutions to everything! More
by Zaida Carstens
April 15, 2025
The facility is gorgeous, and the team members were personable and attentive to our needs. Alex Ramirez (our service advisor) kept us abreast of the service progress through regular communication, and personable and attentive to our needs. Alex Ramirez (our service advisor) kept us abreast of the service progress through regular communication, and we appreciated his attention to detail. In addition, the young ladies in the loaner car department were very helpful. More
by khawkins
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