Staff are amazing.
Very professional. Alex Ramirez very nice takes his time to explain things.
Very professional. Alex Ramirez very nice takes his time to explain things.
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by Emynjun
Service Price Transparency
Jan 15, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for leaving Alex this fantastic review! We are glad to hear that Alex took amazing care of you and your automotive needs. We are happy to know that he was very professional and nice taking his time to explain things to you. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Riverside Mercedes, is great, no issues
Fast, reliable
service, Alex Ramirez is great kind and professional
service, Alex Ramirez is great kind and professional
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by RAMIREZ
Service Price Transparency
Jan 15, 2024 -
Walter's Mercedes-Benz of Riverside responded
Ranirez,
We are grateful for you leaving Alex this wonderful review! We are thrilled to hear that Alex took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was kind and professional. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez is my service advisor and he is very
customer service oriented. He makes the process as smooth as possible.
customer service oriented. He makes the process as smooth as possible.
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by Chmax1
Service Price Transparency
Jan 02, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this positive review! We are happy to hear that Alex provided you with a seamless, 5-star experience. It is our pleasure to serve you and we hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Service department is awesome, specially Alex Ramirez
makes you feel like family. Fast service and great communication, love the text with updates
makes you feel like family. Fast service and great communication, love the text with updates
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by RAMIREZ
Service Price Transparency
Dec 14, 2023 -
Walter's Mercedes-Benz of Riverside responded
Ramirez,
Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he texted you with updates on your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Service tech was very polite and courteous.
Very knowledgeable too. He explained every detail of what's wrong with my vehicle and what's needed to be done. The service was finished ahead of sch
Very knowledgeable too. He explained every detail of what's wrong with my vehicle and what's needed to be done. The service was finished ahead of schedule. Thank you very much.
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by bocala1
Service Price Transparency
Dec 11, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for leaving us this 5-star review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that they were very knowledgeable and explained every detail to you of what was wrong with your vehicle and what needed to be done. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez is my service advisor he gives good advice
delivers on time and diagnose the problem of the car very well if you get a chance give him a call Alex and Byron A Partners if one is not there call
delivers on time and diagnose the problem of the car very well if you get a chance give him a call Alex and Byron A Partners if one is not there call the other one thank you.
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by michael armstrong
Service Price Transparency
Other Employees Tagged:
Brandon Monaco
Nov 13, 2023 -
Walter's Mercedes-Benz of Riverside responded
Michael,
Thank you so much for taking the time to leave Alex and Byron this stellar review and recommendation! We are thrilled to hear that they took great care of you and your automotive needs. We are thrilled to know that they gave good advice and diagnosed the problem with you vehicle very well. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I want to thank Alex Ramirez for all his help getting my
2003 E320 Mercedes Benz in for service. I had all the front suspension replaced which included Lower Control Arms, Torque Rods, and Alignment. Before
2003 E320 Mercedes Benz in for service. I had all the front suspension replaced which included Lower Control Arms, Torque Rods, and Alignment. Before bringing my car in for service, I had brand new tires installed. I also had the Rear Main Seal replaced. The brakes were checked and all is great. All work was due because after all my car is 20 years old but runs like a charm and responds just the way I like it! So, Thank you Alex for helping me keep my baby car running like a champ! I will also be bringing my 2000 E320 Mercedes Benz in for her maintenance. Thank you Walter Mercedes for keeping my cars in tip top shape all these 23 years!
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by boriqua4jesus
Service Price Transparency
Nov 10, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs over the past 23 years, and we are glad that Alex took great care of you and your 2003 Mercedes-Benz E320. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez was very knowledgeable promt and
professional. The dealership was very clean and the snacks were plenty delicious.
professional. The dealership was very clean and the snacks were plenty delicious.
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by Lalo
Service Price Transparency
Oct 16, 2023 -
Walter's Mercedes-Benz of Riverside responded
Lalo,
Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are delighted to know that he was knowledgeable and professional. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex is very professional, honest and can be trusted.
He knows what he’s doing and very knowledgeable. He’s highly recommended!
He knows what he’s doing and very knowledgeable. He’s highly recommended!
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by Crystal Pearl
Service Price Transparency
Oct 12, 2023 -
Walter's Mercedes-Benz of Riverside responded
Crystal,
Thank you very much for choosing Walter's Mercedes-Benz of Riverside and for the positive review and recommendation! We are thrilled to hear that Alex took amazing care of you and your automotive needs. We are happy to know that he was professional, honest and earned your trust. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter’s service in riverside is one of the most sort out
dealership in the area. Their staff is highly knowledgeable and always willing to work with the client to handle their needs with utmost care. Mr.
dealership in the area. Their staff is highly knowledgeable and always willing to work with the client to handle their needs with utmost care. Mr. Alex Ramirez, a service advisor at Walter’s is a true professional. He treated me with utmost courtesy during check in and the entire check in process was fast. The vehicle was delivered even before the promised time. Follow up email was sent. Definitely a superior dealership with advisors such as Mr. Ramirez.
Thank you.
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by Arun Gupta
Service Price Transparency
Oct 06, 2023 -
Walter's Mercedes-Benz of Riverside responded
Arun,
We are grateful for you leaving Alex this positive review! We are glad to hear that Alex took excellent care of you and could get your automotive needs taken care of quickly and efficiently. We are pleased to know that he treated you with the utmost courtesy and even sent a follow up email to check in with you. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
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