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Eric Matos
Eric Matos at Universal Nissan
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Eric Matos

General Manager Nissan

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Eric Matos

August 13, 2023

Dealership Rating
Employee Rating

Gratefull. wonderfull.amable.professional.organized,team,collaborate,multinational,leadership,confidence,value,sustanable,human,lovely,attend helpfull,attent hel More

by Aida I Ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliab Sterling

Helpful
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Aug 14, 2023

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Aida, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

June 10, 2023

Dealership Rating
Employee Rating

Very reliable and courteous Always ready to help in any Situation Very clean and tidy More

by Ibrahim dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed

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Jun 11, 2023

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 05, 2023

Dealership Rating
Employee Rating

The dealership is clean and everyone is helpful and knowledgeable. They had a wide selection of vehicles for us to choose from. More

by ALSPLITTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Alex Vazquez, Felix Matos

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May 07, 2023

Universal Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 17, 2023

Dealership Rating
Employee Rating

The very best. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. More

by CHICHIGOTFREE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Ruben Matos, Jorge Macias, Collin Petgrave, Alex Vazquez, Julian Vila , Jonathan Arocho, julian torres

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Apr 17, 2023

Universal Nissan responded

Here at Universal Nissan customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 26, 2023

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Employee Rating

Process was fast. My salesperson was clear, honest and very helpful and informative. Highly recommend Universal Nissan More

by VBENARDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal, Carolina Reyes

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Jan 27, 2023

Universal Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 06, 2023

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Employee Rating

It was a good experience because he showed me many options and it was quick, had flexibility and just prices. More

by DAHER TUFI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos, Julian Vila

Helpful
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Jan 07, 2023

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 31, 2022

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Employee Rating

Very pleasant people, my salesman accommodates my needs every time, the process is quick and easy. More

by Briangiarraffa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed

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Jan 02, 2023

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Sarfaraz, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 18, 2022

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Employee Rating

This Dealer has the greatest sales representative. Great sale persons ! Very nice atmosphere to get your car that you want. More

by JACKIESALAZAR28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Peralta

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Nov 20, 2022

Universal Nissan responded

Jackie, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 27, 2022

Dealership Rating
Employee Rating

Great service and pleasant employees. I enjoy every minute while I was there. They help me finding the right car , answer my questions. More

by Basemhilal
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Julian vila

Helpful
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Oct 28, 2022

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 11, 2022

Dealership Rating
Employee Rating

very professional the sales person and everyone who helped me get in my vehicle was top notch people will be back when it’s time too buy again More

by TITTER12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Priestley, Felix Matos

Helpful
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Oct 11, 2022

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

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