Alexander Matallana
Alexander Matallana at Paragon Acura
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Alexander Matallana | Page 6

Service Sales Manager

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

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5.0
67 Reviews

Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Training and development

2X Platinum Council of Sales Excellence

View more specialties & trainings
5.0

67 Reviews

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67 Reviews of Alexander Matallana

May 26, 2018

Dealership Rating
Employee Rating

Alexander Alex was great help with my Acura purchase. He gave us the best price possible. He was also very kind and genuine throughout the entire process. More

by Rajesh12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2018

Paragon Acura responded

Thank you for leaving us this great review! We are very happy to hear that Alex could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 26, 2018

Dealership Rating
Employee Rating

helpful and friendly his explanation was simple and easy to understand for me to have new contract. his attitude was polite and pleasant. he has a good skill for dealer to More

by kim,younghee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2018

Paragon Acura responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Enjoy your new car! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 26, 2018

Dealership Rating
Employee Rating

Welcoming, friendly, and was comfortable for us. Our dealer Was quite amazing. He was friendly, easy to deal with, wasn’t too pushy and gave us enough space to figure out what we want. Gave us best o More

by tmsalimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2018

Paragon Acura responded

We cannot thank you enough for your wonderful review of Paragon Acura and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 19, 2018

Dealership Rating
Employee Rating

Amazing experience Alexander was great. He was super helpful and knowledge. He went above and beyond, and made it an enjoyable experience. I would highly recommend him More

by Brandom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2018

Paragon Acura responded

Thank you for taking the time to share with us! The goal of the Paragon Acura team is to ensure a helpful, knowledgeable, and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 14, 2018

Dealership Rating
Employee Rating

Job Well Done Was a great first time experience, I actually didn’t think I would leave today with the car but my sales man got the job done. And kept my hopes high More

by Vic522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 16, 2018

Paragon Acura responded

It is wonderful to hear that we were able to provide you with a great experience! We really appreciate this feedback. Thank you and if you have any questions about your new car please feel free to contact us. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 10, 2018

Dealership Rating
Employee Rating

Amazing service! Alex, and the team at paragon Acura are amazing! They helped me and my partner get two beautiful cars. Thank you guys very much, this is a prime examp More

by Aroman380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2018

Paragon Acura responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Alex was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 10, 2018

Dealership Rating
Employee Rating

Alex is the man to go to I haven’t been to a dealer in years to try to avoid the would-be hassle. I gave it a shot and I am glad I did Alex was helpful and informative and I More

by Crammed174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Hili

May 10, 2018

Paragon Acura responded

Thank you for taking the time to write about your experience with us! At Paragon Acura, we work very hard to provide each of our customers with a hassle-free experience. I am happy Alexander was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 09, 2018

Dealership Rating
Employee Rating

My review I? came to Acura unsure what I? really wanted but Alexander Matallana made the experience easy and enjoyable, I’m more than happy to be leaving off th More

by Jose718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2018

Paragon Acura responded

Thank you for taking the time to share with us, Jose! The goal of the Paragon Acura team is to ensure an easy and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 08, 2018

Dealership Rating
Employee Rating

Operations TlX Alexander Matallana is the most wonderful and nicest person you want to meet at acura . The knowledge and the professional customer services he provid More

by Teddy76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2018

Paragon Acura responded

We appreciate the feedback and are pleased that your experience with Alexander was so positive. We look forward to seeing you again. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 08, 2018

Dealership Rating
Employee Rating

I had a great experience -3 times a charm Alexander answered my questions. My car leasing process was smooth and quick. From transferring my plates to learning functions of my new car. I foun More

by 3times a charm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2018

Paragon Acura responded

We are pleased to hear your experience was smooth and quick from start to finish. We’re eager to assist you with every aspect of your automotive inquiries in the future. Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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