Alexandra Rutherford
Alexandra Rutherford at Herb Chambers Hyundai of Auburn

Alexandra Rutherford

Service Advisor

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.7
27 Reviews
4.7

27 Reviews

Write a Review

27 Reviews of Alexandra Rutherford

April 18, 2024

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Employee Rating

She was good. , have patience and great with customer. Always ready to listen and was helpful and I will like her to assist me in the future More

by Rosekwarteng730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a positive experience with our team at Herb Chambers Hyundai of Auburn! We always strive for great customer service and we look forward to assisting you in the future. Thanks for your review!

March 25, 2024

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Well communication, n they serviced my problem quickly. Was very informative explaining the problem n how to resolve my questions. More

by lindabru2017
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2024

Herb Chambers Hyundai of Auburn responded

We're glad to know our team at Herb Chambers Hyundai of Auburn was able to assist you promptly and provide clear information. Thanks for sharing your experience, we appreciate it!

March 18, 2024

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It's a good place. They offering good service. Sometimes we have a hard time to find time to make appointments. More

by goigrasseschi5
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Service Time
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Recommend Dealer
Yes
Mar 19, 2024

Herb Chambers Hyundai of Auburn responded

Hi! We appreciate your feedback and are glad to know that you've found our service at Herb Chambers Hyundai of Auburn satisfactory. We're always working on improving, so we'll take note of the scheduling concern. Thanks for sharing!

March 14, 2024

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Scheduled my lease for a service appointment and everything went smoothly. I was able to call in to book an appointment the day before. I dropped the car off and waited in the customer area which wa More

by dsajorda
Service Price Transparency
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Recommend Dealer
Yes
Mar 14, 2024

Herb Chambers Hyundai of Auburn responded

Hi D Sajorda! We're glad to know that your service appointment went smoothly and you found our customer area comfortable at Herb Chambers Hyundai of Auburn. We aim for efficient, top-notch service! Thanks for the positive feedback!

March 01, 2024

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I was pleased with the time it took to service my vehicle. Just about 1 hour from when I arrived. Much shorter than my other vehicle at another local dealer. Thanks for being so efficient! More

by Bob B
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Miller, Nha Nguyen

Mar 04, 2024

Herb Chambers Hyundai of Auburn responded

Bob, we're glad to know you appreciated our efficient service at Herb Chambers Hyundai of Auburn. We aim for quick and quality work! Thanks for your feedback.

February 26, 2024

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Alexandra, who works in Service at the Auburn MA location, is the best. She understands customer service and is always helpful. She is the best service person I have dealt with in my 45 plus years More

by Rebeccamimeault@hotmail.com
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Recommend Dealer
Yes
Feb 27, 2024

Herb Chambers Hyundai of Auburn responded

We're so glad to know that Alexandra's service has been top-notch at our Auburn, MA, location. It's wonderful to see her dedication recognized, and we appreciate your kind words!

February 15, 2024

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Friendly, kind, professional. They were able to provide me with additional information and were very knowledgeable. More

by Asull
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Recommend Dealer
Yes
Feb 15, 2024

Herb Chambers Hyundai of Auburn responded

Hi Asull, we're delighted to know our team at Herb Chambers Hyundai of Auburn was able to provide you with the information and professional service you needed. We look forward to serving you again! Safe travels!

February 05, 2024

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Easy to schedule, pleasant staff, clean facility, nice waiting area with coffee and vending machines. More

by chartier36
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Allen

Feb 06, 2024

Herb Chambers Hyundai of Auburn responded

Chartier, we appreciate your positive feedback and shoutout to our team at Herb Chambers Hyundai of Auburn! We hope to serve you again in the future. Safe travels!

January 22, 2024

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Employee Rating

Great service department. They communicated to me from start to finish about my vehicle being serviced ! More

by ak87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Herb Chambers Hyundai of Auburn responded

Hi AK! We're glad to know that you had a great experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for clear communication throughout the process! Thanks for your review.

January 16, 2024

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Employee Rating

Service is was perfect. Alexandra is Great services as customers assistance. Thank Hyundai Auburn. Thank Carlos More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Technician

Jan 17, 2024

Herb Chambers Hyundai of Auburn responded

Rudy, we're glad to know you had a perfect service experience with Alexandra and Carlos at Herb Chambers Hyundai of Auburn. Thanks for your review! We'll see you next time. Safe travels!

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