Josh French
Josh French at Herb Chambers Hyundai of Auburn

Josh French

Service Advisor

Herb Chambers Hyundai of Auburn

735 Southbridge St, Rte. 12 & 20
Auburn, MA 01501

4.5
23 Reviews
4.5

23 Reviews

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23 Reviews of Josh French

April 02, 2024

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Employee Rating

Service department is always efficient and friendly. It was a bonus to have car washed! Thank you More

by cat
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 03, 2024

Herb Chambers Hyundai of Auburn responded

Hi Cat! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Hyundai of Auburn! We'll see you next time!

March 14, 2024

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Scheduled my lease for a service appointment and everything went smoothly. I was able to call in to book an appointment the day before. I dropped the car off and waited in the customer area which wa More

by dsajorda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Herb Chambers Hyundai of Auburn responded

Hi D Sajorda! We're glad to know that your service appointment went smoothly and you found our customer area comfortable at Herb Chambers Hyundai of Auburn. We aim for efficient, top-notch service! Thanks for the positive feedback!

February 24, 2024

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Joshua, in service, was great. He took the time to listen to my inquires and provided me with answers. Service was done in an appropriate time frame, I was just surprised that a w More

by JoseA.
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Recommend Dealer
Yes
Feb 26, 2024

Herb Chambers Hyundai of Auburn responded

Jose, we're glad to know Joshua provided you with great service at Herb Chambers Hyundai of Auburn. We appreciate your feedback about the car wash and will take it into consideration for future improvements. Thanks!

February 15, 2024

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Friendly, kind, professional. They were able to provide me with additional information and were very knowledgeable. More

by Asull
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Recommend Dealer
Yes
Feb 15, 2024

Herb Chambers Hyundai of Auburn responded

Hi Asull, we're delighted to know our team at Herb Chambers Hyundai of Auburn was able to provide you with the information and professional service you needed. We look forward to serving you again! Safe travels!

January 31, 2024

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My 3 year old car died on 11/10/ 2023. The engine was blown. I had it towed to the dealership. The problem was a very common defect which I was never notified of. I was told that it would More

by mommadlo1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Feb 05, 2024

Herb Chambers Hyundai of Auburn responded

We're sorry to hear about this issue and appreciate your feedback. We cannot locate you in our system and want to help resolve these concerns. Please email us your contact information and we'll reach out as soon as possible. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

January 22, 2024

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Great service department. They communicated to me from start to finish about my vehicle being serviced ! More

by ak87
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Recommend Dealer
Yes
Jan 23, 2024

Herb Chambers Hyundai of Auburn responded

Hi AK! We're glad to know that you had a great experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for clear communication throughout the process! Thanks for your review.

January 12, 2024

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I own a 2016 Hyundai Tucson and was having problems that started awhile ago when I called Hyundai in Auburn and spoke with Joshua about what was happening I was told to bring the car in to be checked after More

by violarodriguez62
Service Price Transparency
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Recommend Dealer
Yes
Jan 12, 2024

Herb Chambers Hyundai of Auburn responded

Viola, we're glad to know that Joshua and our team at Herb Chambers Hyundai of Auburn were able to assist with your Tucson's issues. We appreciate your patience during the process and apologize for any inconvenience caused by not having a loaner car available. Enjoy driving your fixed-up Hyundai!

January 09, 2024

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Alexandra is ok good service. The problem is not about her, is about the dealer More

by Rudy
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Recommend Dealer
No
Jan 16, 2024

Herb Chambers Hyundai of Auburn responded

Rudy, I'm concerned to see this review and would like the opportunity to get some additional feedback about your experience. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

December 20, 2023

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My Hyundai dealership always takes good care of me. Great service. Professional experienced technicians. Won't go anywhere else. More

by SMR
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Herb Chambers Hyundai of Auburn responded

We're delighted to know that you've had consistently great experiences with our service team at Herb Chambers Hyundai of Auburn. We appreciate your loyalty and look forward to seeing you next time!

December 18, 2023

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Employee Rating

Very professional and courteous. Love that place. Always quick and attentive I’m a customer for life. More

by Jpconnery1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Herb Chambers Hyundai of Auburn responded

We're delighted to know you've had such positive experiences at Herb Chambers Hyundai of Auburn. We appreciate your loyalty and look forward to serving you for many years to come! Safe travels!

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