Alexandre Hoebeke | Page 7

Great people Alex, my salesman was extremely helpful and kind. Mark C - sales manager was also great. Finally, John, the man that showed us all of the features of the car, was also terrific. kind. Mark C - sales manager was also great. Finally, John, the man that showed us all of the features of the car, was also terrific. More

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It was a pleasure working with Alexandre Hoebeke to secure the lease on my 330ix. This is the third BMW I have leased through Bridgewater BMW and I have been pleased each time. Alex was patient and wor secure the lease on my 330ix. This is the third BMW I have leased through Bridgewater BMW and I have been pleased each time. Alex was patient and work hard to create a lease that met my needs. I certainly will recommend him to people looking for a BMW. John Palombo was a great resource for learning all the new “whistle stops” in this car. Glad I had a chance to say hello to Justin who had helped me with my previous leases. More

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Having been a customer of BMW of Bridgewater many years for service on vehicles, it was an obvious choice. Alexandre Hoebeke -the client advisor - was very knowledgeable, courteous and efficient to get me for service on vehicles, it was an obvious choice. Alexandre Hoebeke -the client advisor - was very knowledgeable, courteous and efficient to get me into a X5M50i. Charming with his Belgium accent. At the pick up of the car, John Palombo - BMW Genius - was patient to explain the inner workings of the "space ship" to the old dude. Thank you both for a very good experience. More

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Great experience from beginning to end. I purchased my first BMW X3 from BMW of Bridgewater. Alexandre Hoebeke was a very friendly, knowledgeable sales man. Howie in Finance, Mark C. the sales manager a first BMW X3 from BMW of Bridgewater. Alexandre Hoebeke was a very friendly, knowledgeable sales man. Howie in Finance, Mark C. the sales manager and Zarina all made the entire experience enjoyable. More

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Due to the pandemic, confirming options of, negotiating price on, taking advantages of BMW rebate/0.9-financing by year end for, and ordering an X5 45e were all done over emails. And the Client Advisor Al price on, taking advantages of BMW rebate/0.9-financing by year end for, and ordering an X5 45e were all done over emails. And the Client Advisor Alexandre (Alex) Hoebeke was super helpful and respectful during the entire process. The car was finally delivered after of a month of production, and I finally had the opportunity to meet and thank Alex in person (with masks on). I will be referring my colleagues and friends who are in the market for a BMW to Alex! BMW Genius Zarina was very friendly in the short but to-the-point introduction of the sophisticated car. More

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I am thoroughly impressed with how different this car dealership experience was. I was in email contact with several people when I first inquired about their Certified Preowned BMW i3. While at this poin dealership experience was. I was in email contact with several people when I first inquired about their Certified Preowned BMW i3. While at this point I was not even close to deciding to buy a car I figured I'd ask what the process would be and how their pricing was compared to other i3's. After being transferred through two other people they ended up assigning me Alexandre Hoebeke as my client advisor. He seemed to be helpful and did give me an estimate with my trade offer and a discount off the initial sale price. I told him his offer for the trade in was low and I'd sell it elsewhere but I'd be interested in giving the vehicle a test drive if the price could be worked with a bit more. While he did not move much on the sale price we did schedule a test drive for Saturday at 10:00am. I am not too close to this dealer (about a 30 minute drive away) so I wanted to make sure if I went down there and have all my research in order. In past experiences I was not prepared enough and the dealers at some of these places were talking too fast for me to comprehend the final numbers and get me confused, so I wanted to be able to defend myself and my position as a buyer in case they did not play ball. I arrived on Saturday but the receptionist didn't seem to know I was scheduled for that time. Apparently Alexandre was out sick that day so they reassigned me with Joel Curran. I didn't expect this so I am obviously a bit thrown off but I still wanted to test drive the i3. Because of Covid Joel drove in another vehicle in front of me while I followed him around quite an extensive area. I was surprised that the test went for such a long time because other dealers only took me around the block without much time to get a feel for the car. When we returned we sat down and discussed the car for a bit and what I did not like and he told me what was great about the car. I was still on the defense based off of my past experiences. Needless to say I was blown away with how patient Joel was and how low pressure he made me feel. I read reviews about BMW Bridgewater and people kept saying the same thing and I couldn't believe it but honestly this was the most pleasant car buying process I've ever had. Not only did he get down to a reasonable price he also inquired with his manager and told me I could potentially save on sales tax on an electric vehicle purchase. This part was completely a surprise because I thought that tax exemption was only for new electric vehicles. If he did not do that I might have been just okay with the original offer but with this extra discount I knew then and there that this was the right car for me. After doing all the paperwork I finished with Joel and I was finally greeted with John Palombo a BMW Genius. He seemed to know quite a bit about the car and helped me set up BMW connected drive when the sale was final. All in all the sale went by so easily and without any pressure that I cannot help but recommend this dealer to anyone buying a used CPO car. The only issue I has was the vehicle did not include CarPlay but I bother Joel enough about that. Thank you BMW Bridgewater! More

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Very satisfied with the team and process at BMW Bridgewater while purchasing my new X7. Alex was a thorough, personable salesman that was patient and understanding while I took my time shopping. R Bridgewater while purchasing my new X7. Alex was a thorough, personable salesman that was patient and understanding while I took my time shopping. Refreshing that it didn't feel like a high pressure situation at any time. I had a very opposite experience at another dealership, dealing with Alex definitely brought me back to BMW. After purchase, John was also fantastic and personable explaining the features and how to use them. Its great to know I can pop in anytime if I need help navigating all the bells & whistles! Lastly, I had an issue with a roof rack accessory. The Sales Manager, Mark, was helpful in determining the cause ... at one point he was climbing up to my roof to pin point the issue! A new set of racks is ordered and hopefully that is taken care of. Cant speak to the service team yet, but if they are as helpful as the sales side, I will be fully satisfied! More

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Manjula has been extremely helpful in making the process of buying the car very very easy. The whole transaction took place over the phones and emails. We finished the formalities in less than an hour and t of buying the car very very easy. The whole transaction took place over the phones and emails. We finished the formalities in less than an hour and this was the most easiest car shopping experience for me. Due to the covid situation I had requested that we wouldn’t like to be in the showroom for too long . Her whole team accommodated the request and we were in and out in a jiffy. Not only did the team work with us to get us a fantastic price but also makes the process very painless. The product specialist Zarina and the finance manager Alexander were also helpful. All in all a great experience and would recommend it to anybody.thank you manjula and team. More

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HIGHLY RECOMMENDED!Alex and the Manager Mark were HIGHLY RECOMMENDED! Alex and the Manager Mark were absolutely amazing, and I had very good experience, they were so nice, very professional and I hig HIGHLY RECOMMENDED! Alex and the Manager Mark were absolutely amazing, and I had very good experience, they were so nice, very professional and I highly recommend this guys! More

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I was looking for a CPO BMW X5 for my wife. After searching the inventory throughout the tri-state area, Bridgewater BMW had the only one that met out needs. They had a larger selection than most. W searching the inventory throughout the tri-state area, Bridgewater BMW had the only one that met out needs. They had a larger selection than most. When I arrived with my son on Friday night, we met Alex Hoebeke. He as very patient and answered all of our questions regarding the vehicle. There was zero pressure. It was very refreshing. I came back the next day with my wife to make sure she approved of the vehicle. We spent a couple of hours with Alex reviewing the vehicle, test driving it, etc.. Again, zero pressure. He was acting simply as a resource for us. I have to say again, he was so pleasant, it was simply a refreshing experience. (I have simply walked away from many car dealerships over the years. My attitude is, it is my money, I will spend it where I am comfortable spending it.) Suffice it to say, our experience with Alex was outstanding. No nonsense involved. I would not hesitate to recommend Alex to all my friends and family, and will definitely look to work with him again in the future. I would be remiss if I didn't mention our experience with David Wagoner in the Finance office. It was an absolute pleasure. Again, no pressure to purchase costly add-ons etc.. It was a very straight forward process. He was very knowledgeable and answered all of our questions to our satisfaction. Finally, we need a shout out to John Palombo. He spent a good deal of time going over all the features of the X5 with us. There is a ton of tech in this vehicle, and John knew his stuff. Best of all, he took his time with us and made sure we understood all the features in the vehicle and how they worked. Obviously, there is a great deal to learn about this vehicle. John gave us his card and said we can come back any time and he will sit with us and answer any questions we may have. In a nutshell, It was a World Class experience from start to finish. I highly recommend BMW Bridgewater and their stellar team! More

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