Alexia Perez

They always get me in within a day or so. .. They take their time to explain what was done and Alexia in service if great! .. They take their time to explain what was done and Alexia in service if great! More

by powderprots Verified Customer Verified Customer

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The service I needed was completed. Communication could use some improvement. My truck was there for two full days with no call or update by the end of the first day so I called the nex Communication could use some improvement. My truck was there for two full days with no call or update by the end of the first day so I called the next morning. They said someone would call me mid day with an update. No call. So I tried calling around 4:45 pm because I needed my vehicle to leave on vacation the next day. No answer. So I got a ride to the dealership. Fortunately Alexia was still there and was able to keep me informed of what work was left to do. It took over an hour but she stayed until the work was completed and made sure I was checked out ok. She also worked through the third party warranty I have to get the work covered. Alexia is a star and an asset! So appreciate her and her professionalism. More

by FRONTYARDFARM Verified Customer Verified Customer

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Alexia Thank you! ! I received excellent service. Now I can travel completely relaxed and happy ! I received excellent service. Now I can travel completely relaxed and happy More

by silvialbanruiz Verified Customer Verified Customer

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My father worked there for several years and retired from there half the mechanics Saturday. I started there after my father was already working there, and he taught several of them little tricks of the trad there half the mechanics Saturday. I started there after my father was already working there, and he taught several of them little tricks of the trade. Let's just say and you have no idea how much I miss him. The 17th of this month makes 6 years. He's been gone.I've never hated father's day weekend more More

by ranchero58 Verified Customer Verified Customer

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The best place to go and I always go to Empire Ford the best people friendly! best people friendly! More

by Jose Torres Verified Customer Verified Customer

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Service is speedy and attentive. Work was completed in a very timely manner. I appreciate the dependable staff. Work was completed in a very timely manner. I appreciate the dependable staff. More

by Richard.Eckert Verified Customer Verified Customer

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Great Communication, Easy to work with, job completed the first time, Overall, the experience was Fantastic. Thank you Empire. first time, Overall, the experience was Fantastic. Thank you Empire. More

by NELSON17 Verified Customer Verified Customer

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Brenda in scheduling is wonderful! She very efficient and helpful. The mobile service tech was excellent. On time, thorough and friendly. It is such a great service which saved a gr She very efficient and helpful. The mobile service tech was excellent. On time, thorough and friendly. It is such a great service which saved a great deal of time. When requesting a copy of the receipt, the service reps were helpful and friendly. This isn't' the first time I have used First Ford and I will certainly continue to use them. I would definitely recommend First Ford. More

by JDRING Verified Customer Verified Customer

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why do i have write 15 words about this dealershipand your counting the words really your counting the words really More

by michaelhooley Verified Customer Verified Customer

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Easy to get appointments. Employees are friendly and polite. Always pushing for new services to be completed (sad). I have been suggested services only to check other garag Employees are friendly and polite. Always pushing for new services to be completed (sad). I have been suggested services only to check other garages to be told, there is no such service needed. More

by joe9457 Verified Customer Verified Customer

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