Allen Hutchings

Wonderful experience. Everyone we came in contact with was very accommodating. The new facility was beautiful. Everyone we came in contact with was very accommodating. The new facility was beautiful. More

by RAHOVEY Verified Customer Verified Customer

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Service before the sale was great. I was able to get a good deal and they promised me a couple of extra's that I really wanted. The problem was after I picked up the truck. They did I was able to get a good deal and they promised me a couple of extra's that I really wanted. The problem was after I picked up the truck. They didn't have the second key they said they would have for me, and the front license plate holder was missing. I was told the key was on backorder but their sister dealer near me would handle it and the plate holder would be shipped to me by the end of the week. Fast forward four months, front brakes that were failing, multiple emails and phone calls and a final reminder that I had paperwork from them stating that they owed me a second key. Suddenly they told me to drive the two hours back to them I got the second key. The plate holder was the wrong one though and they refused to fix the front brakes. I was told to stop back in a couple days for the new plate holder. I happened to be out that way again, but was told the plate holder never came in. The service counter person took one off of another truck in the lot, but of course, it didn't fit my truck. At least Amazon was able to help me the next day. I also found out that at the time they sold me my truck, they passed the front brakes so that is why they would not pay to fix them now. Thanks for nothing. BTW, I also found out there was an open recall on my truck that they could have fixed during the months that it sat on their lot, or in the week between when I agreed to buy it and my pick up day. They did tell me I could schedule a service call with them to bring it back (reminder I live two hours away). Overall, the price of the vehicle was good, but the hassles of trying to get them to uphold their end of the deal after was not worth it. More

by Disappointed Verified Customer Verified Customer

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I always go to Jim when I am in the market for a new car or just looking. He has always done well by me. or just looking. He has always done well by me. More

by MACBELIEVE Verified Customer Verified Customer

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The salespeople and managers are very friendly, courteous and helpful. They answered all my questions. and helpful. They answered all my questions. More

by RMH0526 Verified Customer Verified Customer

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Matt always provides great customer service and got my car in and out Fast, love dons ford car in and out Fast, love dons ford More

by ORRFAMILY77 Verified Customer Verified Customer

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Very helpful in the buying and transferring of my vehicle to Dallas, Tx. And Nice to Dallas, Tx. And Nice More

by timika.sims Verified Customer Verified Customer

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Very effective in helping to sort complexities of truck systems. Jim is a real pro making the entire process enjoyable. systems. Jim is a real pro making the entire process enjoyable. More

by ASE1 Verified Customer Verified Customer

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Satisfied satisfied satisfied satisfied very happy with the service everyone was very nice and helpful the service everyone was very nice and helpful More

by DMEWYMAN Verified Customer Verified Customer

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Excellent people to do business with. Alllen his entire staff made the buying process very simple. Would definitely buy there again. Alllen his entire staff made the buying process very simple. Would definitely buy there again. More

by FREDIN09 Verified Customer Verified Customer

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Great team followed up. Are sure great Experience everyone smiled a D made transaction easy Are sure great Experience everyone smiled a D made transaction easy More

by HUGHES031 Verified Customer Verified Customer

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