Allen Hutchings
Allen Hutchings at Don's Ford

Allen Hutchings

Admin

Don's Ford

5712 Horatio St
Utica, NY 13502

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4.5
15 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

18 yrs, 3 mos

Languages Spoken

English English

4.5

15 Reviews

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15 Reviews of Allen Hutchings

February 20, 2026

Dealership Rating
Employee Rating

Fast, quick and easy purchasing and finance! Looking forward to receiving my expedition! Thank you More

by krissdeluca
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Don's Ford responded

Here at Don's Ford, we always value and appreciate our customers' feedback. Thank you, Krissdeluca!

November 06, 2025

Dealership Rating
Employee Rating

Wonderful experience. Everyone we came in contact with was very accommodating. The new facility was beautiful. More

by RAHOVEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Risucci

Nov 06, 2025

Don's Ford responded

Thank you for the wonderful review! We’re happy to hear you had a seamless experience at Don's Ford. Enjoy your new car!

August 01, 2025

Dealership Rating
Employee Rating

Service before the sale was great. I was able to get a good deal and they promised me a couple of extra's that I really wanted. The problem was after I picked up the truck. They did More

by Disappointed
Recommend Dealer
No
Aug 02, 2025

Don's Ford responded

Hello, I'm sorry to hear about the issues you've faced after purchasing your truck. It's disappointing that we didn't meet expectations with the follow-up service and commitments made during the sale, especially considering your distance from us. We appreciate you bringing these concerns to our attention, as this feedback is crucial for improvement. If you'd like to discuss further or need assistance resolving any remaining issues, please reach out at your convenience. Thank you, Michael Rich - General Manager - michaelrich@lithia.com

July 25, 2025

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I always go to Jim when I am in the market for a new car or just looking. He has always done well by me. More

by MACBELIEVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Marino, John Mazza

Jul 25, 2025

Don's Ford responded

Thank you for your continued trust in Jim and the team at Don's Ford! We look forward to assisting you with your future car needs. See you next time!

March 25, 2025

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Employee Rating

The salespeople and managers are very friendly, courteous and helpful. They answered all my questions. More

by RMH0526
Recommend Dealer
Yes

Other Employees Tagged: Andrew Street

Mar 26, 2025

Don's Ford responded

We're delighted to hear that our team at Don's Ford provided you with friendly and helpful service. Thank you for sharing your experience, and we're here if you have any more questions!

March 18, 2025

Dealership Rating
Employee Rating

Matt always provides great customer service and got my car in and out Fast, love dons ford More

by ORRFAMILY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Vella, John Mazza

Apr 01, 2025

Don's Ford responded

Thank you for the review! We appreciate your support. Come see us again soon!

February 23, 2025

Dealership Rating
Employee Rating

Very helpful in the buying and transferring of my vehicle to Dallas, Tx. And Nice More

by timika.sims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2025

Don's Ford responded

Thank you for choosing Don's Ford! Come see us again soon!

January 16, 2025

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Employee Rating

Very effective in helping to sort complexities of truck systems. Jim is a real pro making the entire process enjoyable. More

by ASE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2025

Don's Ford responded

We're so glad to hear that Jim made your experience enjoyable and helped with the truck systems at Don's Ford. Thank you for sharing this positive feedback, and we look forward to welcoming you back soon.

November 30, 2024

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Employee Rating

Satisfied satisfied satisfied satisfied very happy with the service everyone was very nice and helpful More

by DMEWYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Don's Ford responded

Wow, thank you for sharing your positive experience. It brings us joy to see how satisfied you are! If you need anything else, don't hesitate to give us a shout at Don's Ford!

October 31, 2024

Dealership Rating
Employee Rating

Excellent people to do business with. Alllen his entire staff made the buying process very simple. Would definitely buy there again. More

by FREDIN09
Recommend Dealer
Yes

Other Employees Tagged: Matt Potasiewicz

Oct 31, 2024

Don's Ford responded

We love to see reviews like yours, Fred. Thank you for taking the time to leave us feedback and kind words, especially about Allen and our staff. Allen and the Don's Ford team are here to help when you need anything. Drive safe!

1

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