James Marino
James Marino at Don's Ford
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James Marino

Sales Rep

Don's Ford

5712 Horatio St
Utica, NY 13502

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5.0
15 Reviews

Jim has worked at Don's Ford for 31 years as a Sales Consultant. He is married with three children.

Dealership Experience

37 yrs, 3 mos

Industry Experience

37 yrs, 3 mos

Specialties & Trainings

Level 3 emplyee excellence achiever with Ford for 8 consecutive years

5.0

15 Reviews

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15 Reviews of James Marino

March 05, 2024

Dealership Rating
Employee Rating

All service staff was great from when they picked up my car to when they dropped it back off to me! It was nice how the team kept me updated throughout the entire service. The video provided was super help More

by LUMBRAZOE94
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings

Mar 05, 2024

Don's Ford responded

We're glad to know that you had a great experience with our service team at Don's Ford! It's wonderful to see how much you appreciated the video and updates. Thanks for your support, we'll be here if you need anything else in the future!

February 24, 2024

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Employee Rating

helpful people, great service, waiting area very comfortable .Always a good experience with the service department. More

by REBA1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2024

Don's Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don's Ford. Billy Melendez Service Manager

February 21, 2024

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Employee Rating

Easy process from scheduling appointment to finalizing lease deal. Would come back for next lease or car purchase and financing. More

by BRIESTELLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2024

Don's Ford responded

Earning Don's Ford customers for life is one of our core objectives, and we're thrilled to hear our recent efforts while working with you have led you to consider us again down the road. Thank you very much for your business and compliments regarding the ease of your leasing experience. They mean a lot to our team. We're here to keep things easy for you through the future and can be reached for additional assistance if ever there is need. Travel safe and enjoy the road.

February 16, 2024

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Jim Marino is truly a major player in your sales dept. He goes above and beyond to make the customer happy. More

by SIMARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Risucci, Andrew Street

Feb 16, 2024

Don's Ford responded

Receiving these compliments will make Jim's day, Simary, and we sincerely appreciate you taking the time to leave he and the Don's Ford team your kind feedback. It's important to us that customers enjoy top-notch assistance no matter what, and it was our pleasure to help with everything. We wish you safe and fun travels ahead and hope that you'll come back to see us again down the road.

February 15, 2024

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Employee Rating

we had a great experience with dons ford in the past with leasing our prior ford explorer and.... also with the service team In particular we appreciate the great help and professionalism of Patrick Riolo w More

by DLM0256
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: patrick riolo

Feb 15, 2024

Don's Ford responded

Thank you for sharing your experience with us. We're happy to hear it went well and truly appreciate your feedback! Richard Marowski General Manager

July 30, 2019

Dealership Rating
Employee Rating

Excellent sales service and very considerate of my needs Well I was looking for a truck I spoke to Dan Dillenbeck he was very helpful in finding one he then hooked us up with an excellent salesman (Jim Marin More

by KIM.LINDSAY65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Dillenbeck

July 01, 2019

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1st F150 Platinum Great deal and excellent sales experience. Vehicle is exactly what I asked for with all of the options. I will continue to deal with Don’s Ford for se More

by Bill WHEATLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Borelli, Michael Risucci

June 04, 2019

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Employee Rating

Don's Ford is the greatest Buy/lease/steal a car from Jim Marino. ask him about the "Buy One, Get One Free" deal. Tell him Charlie sent you !! This guy has been great for over More

by CHARLIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Borelli

June 03, 2019

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Employee Rating

Professional Service was completed professionally. Waiting area was clean and had free coffee. Service was fairly quick and done in order. No pressure or attempt t More

by CMANNINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 29, 2019

Dealership Rating
Employee Rating

Past and present dealings with Dons Ford Have done business with Dons ford for many many years. Have bought at least 10 vehicles from this dealership and have always been treated extremely we More

by MALABIU2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Vella, John Mazza , Nicholas Borelli, Michael Risucci

1

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