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John Mazza
John Mazza at Don's Ford
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John Mazza

Service Advisor

Don's Ford

5712 Horatio St
Utica, NY 13502

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5.0
32 Reviews

John has worked in Don's Ford Service for 13 years and is currently one of our Service Advisors. In total, he has spent 24 years working in the car industry. At home, John has four children and enjoys spending time with them, as well as, cooking, boating, and camping. He is a graduate of Proctor High School.

5.0

32 Reviews

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32 Reviews of John Mazza

March 14, 2024

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Fixed my car and the price that I had to pay was not to much More

by PFOGERTY
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Yes
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Mar 14, 2024

Don's Ford responded

We're happy to have been able to get you safely back on the road at a fair price. Thank you for the feedback and trust in us with your vehicle's care at Don's Ford. Travel safe and reach out to us again whenever we can next be of service.

March 13, 2024

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Great people, great work, never disappointed. Nice to see customer and company loyalty. A rare quality these days. Highly recommend Dons Ford of Utica ny More

by COALHILLHIGHLANDS
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Yes

Other Employees Tagged: Chris Vella

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Mar 13, 2024

Don's Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don's Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Billy Melendez Service Manager

March 09, 2024

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Great team followed up. Are sure great Experience everyone smiled a D made transaction easy More

by HUGHES031
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Yes

Other Employees Tagged: Scott Risucci, Matt Potasiewicz, Bill Taylor, Allen Hutchings

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Mar 10, 2024

Don's Ford responded

We love hearing when teamwork led to a great experience for our Don's Ford customers. Thank you very much for the opportunity to earn your business and your thoughtful feedback. It was our pleasure to provide you a seamless experience and friendly service, and we hope you'll consider us again for future automotive needs.

March 08, 2024

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Courteous staff, comfortable waiting area, found a recall on truck I was unaware of. Fixed both recalls and work completed in time frame I was quoted. More

by DINEENDM
Recommend Dealer
Yes

Other Employees Tagged: Chris Vella

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Mar 08, 2024

Don's Ford responded

Thank you, Dineen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don's Ford. Billy Melendez Service Manager

March 02, 2024

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The whole process of setting up an appointment for my car is easy. They have a wonderful comfy waiting area and always provide high quality service on my vehicle. More

by PCALLY
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Recommend Dealer
Yes

Other Employees Tagged: Chris Vella

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Mar 03, 2024

Don's Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don's Ford. Billy Melendez Service Manager

March 01, 2024

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It was really nice and new. The folks were very pleasant. Fast service. Wiil come again.. More

by RGALLA22
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Recommend Dealer
Yes

Other Employees Tagged: Chris Vella, Allen Hutchings

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Mar 02, 2024

Don's Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Billy Melendez Service Manager

February 28, 2024

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Very good to work with. The workers are Easy and friendly to talk with and are knowledgeable More

by ROB.MASTRANGELO
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Yes
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Feb 28, 2024

Don's Ford responded

Rob, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can further assist. Billy Melendez Service Manager

February 24, 2024

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Friendly and efficient service. They were very thorough and I appreciate there honesty and friendly service. More

by jdaley3
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Yes
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Feb 25, 2024

Don's Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don's Ford, we look forward to having you as a valued customer for many years to come! Billy Melendez Service Manager

February 24, 2024

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helpful people, great service, waiting area very comfortable .Always a good experience with the service department. More

by REBA1215
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Recommend Dealer
Yes

Other Employees Tagged: Mike Cardello, Scott Risucci, James Marino, Billy Melendez, John Carhart

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Feb 25, 2024

Don's Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don's Ford. Billy Melendez Service Manager

February 22, 2024

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Excellent service. No waiting. 8 am appointment, was taken right in. No waiting. Excellent service. More

by TWELPE
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Yes
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Feb 22, 2024

Don's Ford responded

We're happy to have been of service here at Don's Ford and sincerely appreciate the compliments. Thank you for working with us to care for your vehicle. Travel safe and we'll be ready with the same prompt, excellent assistance when you next visit.

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