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Alyssa Raby

Overview Reviews (42) Inventory (346)

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Alyssa Raby

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Alyssa Raby | Page 2

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7

42 Reviews

Overview Reviews (42) Inventory (346)

Dealership Experience

5 mos

Industry Experience

1 yr, 3 mos

4.7

42 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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42 Reviews of Alyssa Raby

April 03, 2024

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Employee Rating

Good visit got oil change and was in and out very quickly. Really enjoyed the waiting room had coffee and snacks thanks. quickly. Really enjoyed the waiting room had coffee and snacks thanks. More

by johnsonrichard8173

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada

Helpful 0

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Apr 04, 2024 -

Robert Brogden Buick GMC responded

Richard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

April 03, 2024

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Got me in and out very fast and efficient. Alyssa was very friendly and helpful Alyssa was very friendly and helpful More

by jdirothen

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 02, 2024

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The people and dealership is fine. My problem is an oil change and rotate tires costing $142. It’s hard to justify an extra $100 for an oil change at the dealership. My problem is an oil change and rotate tires costing $142. It’s hard to justify an extra $100 for an oil change at the dealership. More

by dadmarlen

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Apr 02, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback.Having your oil changed at a dealership offers many advantages. Our oil changes are completed by factory trained technicians using OEM products, which help maintain performance and reliability.Ours also include a multi-point inspection for added peace of mind. We appreciate your business and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

April 01, 2024

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Alyssa made me feel very comfortable during and after my car was serviced.I have always had good service since we started taking the car there. car was serviced.I have always had good service since we started taking the car there. More

by keisie

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 02, 2024 -

Robert Brogden Buick GMC responded

Keisie, it’s great to know that Alyssa provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

March 28, 2024

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Alyssa was great! Very polite, understanding and explained everything in detail. Wish everyone was as good as she is. Very polite, understanding and explained everything in detail. Wish everyone was as good as she is. More

by jrjjimj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 28, 2024 -

Robert Brogden Buick GMC responded

It’s great to know that Alyssa provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

March 28, 2024

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Put a new motor in our vehicle, then drove to BMW to trade in because the vehicle was not reliable trade in because the vehicle was not reliable More

by cpatton8484

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

March 28, 2024

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Employee Rating

Good communication and provided professional service from start to finish. Will only have my vehicle serviced at Brogden. start to finish. Will only have my vehicle serviced at Brogden. More

by CHIP_HARRINGTON

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger

Helpful 0

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Mar 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Chip. Sincerely, The Robert Brogden Buick GMC Team

March 23, 2024

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Employee Rating

Time of service was quite fast and agent did a good job of communication. Price increased over 100% of cost of last oil change so that was a big surprise and I will consider other options for my next oil c of communication. Price increased over 100% of cost of last oil change so that was a big surprise and I will consider other options for my next oil change. More

by gcrockerx01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 25, 2024 -

Robert Brogden Buick GMC responded

March 22, 2024

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Terrible experience, not customer friendly at all Will not recommend to anyone next time will only deal with the manager not recommend to anyone next time will only deal with the manager More

by MARY.DOHERTY1843

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada

Helpful 0

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Mar 22, 2024 -

Robert Brogden Buick GMC responded

Mary, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

March 16, 2024

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Employee Rating

Fast friendly service. Greeted with a smile and was in and out promptly. Alyssa did a great job. Greeted with a smile and was in and out promptly. Alyssa did a great job. More

by Allygirl87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Ally. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

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