Anastacia Rebell
Anastacia Rebell at Secor Subaru
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Anastacia Rebell | Page 10

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.7
99 Reviews
4.7

99 Reviews

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99 Reviews of Anastacia Rebell

January 19, 2023

Dealership Rating
Employee Rating

Everyone I was very professional. I own two Subarus the service department was accommodating to my schedule . More

by KFALV1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Eggert

Jan 20, 2023

Secor Subaru responded

We're grateful to you for trusting our team with your Subarus! We look forward to earning your trust again in the future! Thank you! - Secor Subaru

January 02, 2023

Dealership Rating
Employee Rating

Drove in with a "noise". Toldyhe car eas safe to drive. Got a quick appointment and a loaner car. More

by JAFOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Sarah Connolly, Kyle Pullen , Joycelyn Mata

Jan 03, 2023

Secor Subaru responded

Thank you for your excellent review! We appreciate your 5 stars! -Secor Subaru

December 28, 2022

Dealership Rating
Employee Rating

I was disappointed in the service I received in ordering and having installed an automatic starter for my car. First, even though I paid for it up front, they never ordered it until I called them for the 2n More

by DTURNER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Connolly, Kyle Pullen

Dec 29, 2022

Secor Subaru responded

It's disappointing to see that you were not satisfied with your experience. I would be grateful for your feedback and, if you are willing, would like to discuss your visit further. I will search for your contact information but in case I can't find it, would you consider giving me a call? Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

Dec 29, 2022

DTURNER14 responded

Yes I am will to have a conversation with you to provide further feedback.

December 13, 2022

Dealership Rating
Employee Rating

The service department is excellent. The folks are friendly. They help me keep my Crosstrek in great condition! More

by EBTFONEHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

Dec 14, 2022

Secor Subaru responded

Thank you for trusting the Secor Subaru team with the care of your Crosstrek! We're grateful for your support and look forward to your next visit!

Dec 14, 2022

EBTFONEHOME responded

Thank you! Happy holidays!

November 22, 2022

Dealership Rating
Employee Rating

The dealer performed the service required in a professional manner and returned a clean car. More

by ROBERTDANABURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen

Nov 23, 2022

Secor Subaru responded

Thank you, Robert! We're happy we could help make this an easy service visit! - Secor Subaru

November 03, 2022

Dealership Rating
Employee Rating

I recently had some work done on my 2015 Forester and could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When More

by Joan
Recommend Dealer
Yes

Other Employees Tagged: Sarah Connolly , Joycelyn Mata

Nov 04, 2022

Secor Subaru responded

Hi Joan, We're so happy we could provide five-star care to your 2015 Subaru Forester at Secor Subaru! Our team appreciates your great review and looks forward to more great service experiences for you in the future! Thank you!

November 02, 2022

Dealership Rating
Employee Rating

The scheduler was friendly and efficient when I called to make an appointment. The service rep was friendly and knowledgeable when I checked in. The service was prompt and complete. Only the check out was ve More

by MHOOVER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Secor Subaru responded

Thank you for the wonderful feedback! Our Secor Subaru team appreciates your business and looks forward to serving you again in the future!

October 28, 2022

Dealership Rating
Employee Rating

The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More

by Deeghan73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Eggert, Don Culley, Shawn Murray, Kayleigh Sweet-Trew, Sarah Connolly, Kyle Pullen , Joycelyn Mata, Kevin O'Donovan, Dan Smith, The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person.

Oct 28, 2022

Secor Subaru responded

Thank you for the fantastic feedback! We appreciate you trusting the Secor Subaru team with your service needs and hope to see you again next time!

October 19, 2022

Dealership Rating
Employee Rating

Superb customer service. Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department More

by MZAMPINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Connolly , Joycelyn Mata, See review at beginning of survey.

Oct 20, 2022

Secor Subaru responded

Joycelyn, Anastacia, and Sarah all appreciate your awesome feedback for us! We are happy that you feel confident coming to Secor Subaru for your automotive needs and look forward to seeing you again! Thank you!

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