Sarah Connolly
Sarah Connolly at Secor Subaru
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Sarah Connolly

BDC and Customer Satisfaction Agent

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9
17 Reviews

Hi, I’m Sarah. I enjoy reading, playing Dungeons & Dragons, and hanging out with my friends. I’m an aunt to two awesome nieces, and one awesome nephew. I’m pleased to be a part of the team here at Secor Subaru service.

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Languages Spoken

English English

4.9

17 Reviews

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17 Reviews of Sarah Connolly

July 26, 2023

Dealership Rating
Employee Rating

The service advisor was knowledgeable and thorough. Will definitely be bringing my car back again! More

by kalechip
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Recommend Dealer
Yes
Jul 26, 2023

Secor Subaru responded

Thank you for the 5-star rating! We're delighted that our team provided you with great customer service during your visit. We appreciate your recommendation and hope to see you next time!- The Secor Subaru Team

April 14, 2023

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The purchase of my new vehicle was a positive experience. The staff is professional, knowledgeable informative and welcoming. Thank you! I love my new car. More

by mzampini
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Recommend Dealer
Yes

Other Employees Tagged: Shane Wildes , Kevin O'Donovan, Paul Westermeyer

Apr 17, 2023

Secor Subaru responded

Thank you for trusting Secor Subaru with your recent purchase! We're glad our team could make the experience a great one and we wish you many happy miles in your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

March 20, 2023

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The service and internet crew are really helpful and good at what they do. Anastacia was excellent and had me out before I knew it. More

by Sarah C.
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Recommend Dealer
Yes
Mar 22, 2023

Secor Subaru responded

Thank you for the kind review, Sarah! Anastacia & the team appreciate your support and look forward to seeing you again next time here at Secor Subaru!

March 10, 2023

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have always had good service with secor and will continue lettting them take care of car. More

by elkrib31
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Recommend Dealer
Yes

Other Employees Tagged: Dan Mirles, Rebecca Nutt

Mar 13, 2023

Secor Subaru responded

We're so glad to hear it! Thank you for being a loyal Secor Subaru customer!

February 08, 2023

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Great people. Great service. Great cars. I love my Subaru. And everyone in the building loves them too!!! More

by David
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Recommend Dealer
Yes

Other Employees Tagged: Dan Mirles, Anastacia Rebell , Kevin O'Donovan, Kaitlyn Gray

Feb 09, 2023

Secor Subaru responded

Thank you for the kind review, David! We appreciate your support and look forward to seeing you next time here at Secor Subaru!

January 23, 2023

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Verbal Communication was good. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. More

by StraightBlue2
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen , Joycelyn Mata

Jan 24, 2023

Secor Subaru responded

Thank you for taking the time to share this experience. I'm sorry to hear your issue was not resolved and encourage you to contact me directly so we can discuss the situation in greater detail. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

January 21, 2023

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Secor Subaru team is friendly, knowledgeable, and honest. My questions are answered and maintenance is completed on time. More

by Andy
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Jan 23, 2023

Secor Subaru responded

Thank you for your kind feedback and five-star rating for our team, Andy! We look forward to seeing you back for your next appointment at Secor Subaru!

January 02, 2023

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Drove in with a "noise". Toldyhe car eas safe to drive. Got a quick appointment and a loaner car. More

by JAFOB
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kyle Pullen , Joycelyn Mata

Jan 03, 2023

Secor Subaru responded

Thank you for your excellent review! We appreciate your 5 stars! -Secor Subaru

December 28, 2022

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I was disappointed in the service I received in ordering and having installed an automatic starter for my car. First, even though I paid for it up front, they never ordered it until I called them for the 2n More

by DTURNER14
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell, Kyle Pullen

Dec 29, 2022

Secor Subaru responded

It's disappointing to see that you were not satisfied with your experience. I would be grateful for your feedback and, if you are willing, would like to discuss your visit further. I will search for your contact information but in case I can't find it, would you consider giving me a call? Thank you, Shawn Murray - Service Manager - smurray@secorauto.com

Dec 29, 2022

DTURNER14 responded

Yes I am will to have a conversation with you to provide further feedback.

December 13, 2022

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Employee Rating

Always courteous. Service is fast and reliable. Waiting lounge is always clean. And has hot coffee available. More

by mchance
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Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata

Dec 14, 2022

Secor Subaru responded

Thank you for trusting Secor Subaru with your service needs! We appreciate your support and look forward to seeing you next time!

1

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