Andres Herrera

I recently got my audi a3 from this dealership I don’t remember my salesman’s name but he was very helpful and willing to help and work with me. They did take long but overall was good. remember my salesman’s name but he was very helpful and willing to help and work with me. They did take long but overall was good. More

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Phone calls were not returned. Did not respond to offer. Did not seem interested in selling a used car. Did not respond to offer. Did not seem interested in selling a used car. More

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Doorman,receptionist, and financial guy were professional. Saleman did a bait and switch. Advertised price on Cargurus was $12,700 for 2015 Honda CivicLX. When I got there Andres Herrera, sales professional. Saleman did a bait and switch. Advertised price on Cargurus was $12,700 for 2015 Honda CivicLX. When I got there Andres Herrera, sales consultant, said he not selling the car unless I buy the $2,900 car protection package good for 6 months! It includes protection for; battery, belts and hoses, brake pads, headlamps, wheel alignment, and windshield wiper blades. I'm planning on buying a new Q60, but it won't be from this dealership. I feel like an xxx for buying from this dealership. Feeling very disgusted with them and myself!!! More

by Mike M Verified Customer Verified Customer

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A very good experience with all the employees at the dealership and I was able to get a good deal with out wasting my time. dealership and I was able to get a good deal with out wasting my time. More

by Sam Verified Customer Verified Customer

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I have recently purchased a BMW X3 from here and its the biggest regret i ever had it is by war the worst customer experience i have ever had anywhere in the world. Before i have purchased the vehicle the q biggest regret i ever had it is by war the worst customer experience i have ever had anywhere in the world. Before i have purchased the vehicle the quote that they gave me was something else and then when i had travelled all the way from NC to purchase this vehicle they have changed the quote citing some unknown price inclusions.. when i have said that i don't need any of those options they say its mandatory and i ended up paying more than what i was supposed to and its been about a month now and i have not received my vehicle title yet to my address and my temporary registration expires in 2 days. when i call them about the same .. they disconnect the call in between.. and then they never pick up the phone again. I have had a many more things to write on these guys based on my experience but don't have time for that all. Hope this helps some one.. don't even purchase a vehicle from here ever. More

by MADDY30R Verified Customer Verified Customer

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Great to deal with on an internet sale and the car was exactly as represented! exactly as represented! More

by BEN82 Verified Customer Verified Customer

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The worst place to buy a car, don't go there. They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let me sit there and ignored me for two hours. While I was sitting inside Infiniti of Englewood dealer, they called me to ask me if I was still coming for my appointment, and I told them I was sitting there. When I was there I knew exactly the car I wanted, its cost and mileage. But when they were processing the paperwork, they put in the wrong unit price number, $2000 higher than what they had advertised it for, so when I questioned them about it, they said Oh ok we will send you a check in the mail for the difference. Today, one month later, I was there to inquire about the check that they should have mailed to me one month ago, and when I got there , the finance person, his name is Jason, was even denying that he gave me a receipt that the dealership owed me money. I had to go back home to get the receipt and bring it back to them. They are trying to deny even the things they discussed with me. Fortunately, I still have my paperwork to prove them wrong. I will not rest till they pay this money they owe me. this place is dishonest, unkind, stay away. More

by SANDRAZIKALALA Verified Customer Verified Customer

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Professional from start to finish. Was a very comfortable experience. Would recommend him to a friend. Was a very comfortable experience. Would recommend him to a friend. More

by thomasjdevlin Verified Customer Verified Customer

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The car was delivered with a non-working tail light that not fixed or even noticed in pre-sale inspection (for which I was charged separately). The dealership is yet to provide the title, registration and t not fixed or even noticed in pre-sale inspection (for which I was charged separately). The dealership is yet to provide the title, registration and the plates. It's been six weeks and counting. Extremely disappointing experience. More

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The Sales team and the management couldn't make this easier. Thank you, Antonio and Jason, at the finance dept for the great RATE!!! easier. Thank you, Antonio and Jason, at the finance dept for the great RATE!!! More

by KOPMAN13 Verified Customer Verified Customer

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