Andrew Cloyd
Andrew Cloyd at Mungenast Lexus of St. Louis
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Andrew Cloyd

Service Advisor

Mungenast Lexus of St. Louis

13700 Manchester Road
Manchester, MO 63011

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Andrew Cloyd

February 23, 2024

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Employee Rating

I needed to book an appointment on short notice and used the online booking tool since it was after hours. It’s super easy to use and I received a confirmation of my appointment shortly after they opened th More

by StLRedbird74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Mungenast Lexus of St. Louis responded

We're glad to know our online booking tool and prompt confirmation made your experience smooth at Mungenast Lexus of St. Louis! We appreciate you choosing us over closer options, and we'll continue striving for top-notch service every time. Safe travels until we see you next!

December 13, 2023

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I love to go to get my car serviced at Mungenast because everyone is always so polite and professional. More

by thaigal1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Mungenast Lexus of St. Louis responded

We're delighted to know you've had such positive experiences with our service team at Mungenast Lexus of St. Louis! We always aim for professionalism and politeness, so it's great to see that reflected in your visits. Thank you for the review!

November 16, 2022

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Employee Rating

Service was thorough and excellent as it is every time I bring my car in. Thank you Adam and the rest of the Mungenast team! More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Mungenast Lexus of St. Louis responded

Bryan, thank you for the great review! We are so glad to hear that you had a successful experience working with Adam and the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back again down the road!

November 13, 2022

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I had an excellent experience with the Mungenast team with the purchase of my ES 350 a year ago! With each service visit my experience has been excellent as well. I would highly recommend them!!! More

by tsraife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2022

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Mungenast Lexus of St. Louis team. Drive safely in your Lexus ES 350, and we hope to see you back again down the road!

October 30, 2022

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Easy to schedule service. The team always takes the time and utmost care of my vehicle to service it properly. More

by StLRedbird74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back again down the road!

July 18, 2022

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Employee Rating

Andy was very helpful and kept me updated. Everyone was so friendly and nice. I’ll always go back. More

by tgalibert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2022

Mungenast Lexus of St. Louis responded

Andy and the team are always happy to help you out! Thank you so much for supporting Mungenast Lexus of St. Louis and we will see you next time!

May 18, 2022

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Employee Rating

Excellent customer service and service department. I am able to get service times that work for me and the service department is fast and gets my issue taken care of. More

by klundjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Mungenast Lexus of St. Louis responded

We're glad you have the utmost confidence in our service department! From everyone here at Mungenast Lexus of St. Louis, thank you for your business and support. Drive safely til we see you next!

May 12, 2022

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Employee Rating

I appreciate the excellent service I receive from Mungenast. Service reps are courteous and do not waste my time. More

by klundjim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kris Clark, Sherry Overhoff , Steve Zitko

May 12, 2022

Mungenast Lexus of St. Louis responded

Thank you for this great review of Mungenast Lexus of St. Louis! We appreciate the kind words, and we'll see you again next time.

April 28, 2022

Dealership Rating
Employee Rating

Excellent experience. Andy in service is a true professional. Highly recommend this dealership for service and sales! More

by Ryan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Mungenast Lexus of St. Louis responded

Ryan, it made our day to see your recommendation for Andy! The Mungenast Lexus of St. Louis team is lucky to have him, and we all appreciate your five-star rating. Safe travels!

April 28, 2022

Dealership Rating
Employee Rating

I brought my car in for service . A Hyundai , not a Lexus . And they got to the root of the problem. And also aided me in getting the service I need from my dealership. More

by sheilaberry70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Fogerty

Apr 28, 2022

Mungenast Lexus of St. Louis responded

Sheila - We love to hear that you received the thorough, helpful service you deserve from our Mungenast Lexus of St. Louis team. Thank you for taking time to post a fantastic review! We hope to see you at your next visit.

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