Andy Pegelow

Volkswagen of Duluth responded

Hello! We're delighted to hear about your positive experience with our service. It's wonderful that our team could meet your needs effectively and ensure that you and your wife left with exactly what you wanted on the same day. Our goal is always to make the car buying process as seamless and satisfying as possible. Thank you for choosing us and for taking the time to share your feedback. We look forward to assisting you with any future needs! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hi there! We're thrilled to hear about your positive experience with Keaton and our team at VW of Duluth. It's always great to know that our staff's dedication to service shines through and makes a memorable impact on our customers. We'll make sure to pass along your kind words to everyone involved. Thank you for choosing us and for taking the time to share your feedback. We look forward to serving you again in the future! Best regards, The VW of Duluth Team

Volkswagen of Duluth responded

Hello! Thank you so much for your continued support and for recommending us! We're delighted to hear that you've had consistently positive experiences with our friendly and helpful staff over the years. It's always our goal to provide excellent service, and feedback like yours truly makes our day. We look forward to serving you for many more years to come! Warm regards, The VW of Duluth Team

Volkswagen of Duluth responded

Thank you for sharing your positive experience with us at VW of Duluth! We're delighted to hear that Tyler, Keaton, Andy, and the rest of our team were able to provide you with professional and kind service. It's great to know they answered all your questions and worked within your parameters to help you get a new vehicle. We'll make sure to pass along your compliments to them. Enjoy your new ride, and we look forward to assisting you again in the future. Thank you for choosing us!

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you had a professional and courteous experience throughout your transaction at VW of Duluth. It's wonderful to know that our finance team was able to expedite the process efficiently and to your satisfaction. We strive to make every aspect of our service exceptional, and we're glad we met your expectations. We look forward to welcoming you back for any future needs. Thank you for choosing us!

Volkswagen of Duluth responded

Thank you so much for sharing your experience! We're thrilled to hear that our team was able to provide you with friendly and helpful service as you navigated your vehicle options. At VW of Duluth, we understand how important it is to choose the right vehicle without feeling pressured, and we're glad we could create a comfortable environment for you. We hope you enjoy your new car, and please don't hesitate to reach out if you need further assistance or have any questions. Drive safely and welcome to the VW of Duluth family!

Volkswagen of Duluth responded

We're absolutely delighted to hear about your excellent experience with us! Thank you for trusting us to provide a seamless and transparent service, especially given your frequent travels. It’s our priority to make each visit comfortable and straightforward, without any pressure or hassles. We're thrilled that you love your new car and look forward to welcoming you back in the future. Safe travels until we see you again, and enjoy every mile in your new vehicle!

Volkswagen of Duluth responded

I'm really sorry to hear about your less-than-desirable experience with our service department. It’s disappointing to learn that we didn’t meet your expectations, especially when it comes to attention to detail, which is crucial in ensuring the best possible service. We take feedback like yours seriously as it helps us identify areas for improvement. Would you be willing to provide more specific details about your experience? This information would be invaluable in helping us address these issues directly and ensure they are corrected moving forward. Our goal is always to provide top-notch service, and it seems we fell short this time. Please know we're committed to making things right and improving your experience with us.

Volkswagen of Duluth responded

We're overjoyed to hear that you found our staff friendly and welcoming, and that we could make you feel comfortable throughout your visit. It's always our aim to provide an environment where our customers can feel at ease and confident in their experience. Thank you for choosing us, and we look forward to welcoming you back to VW of Duluth!

Volkswagen of Duluth responded

Thank you very much for this great review as well as your continued support of our sales and service teams!