Angel Otero
Angel Otero at Daytona Toyota
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Angel Otero | Page 3

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.7
633 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Dealership Experience

4 yrs, 5 mos

Industry Experience

13 yrs, 10 mos

4.7

633 Reviews

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633 Reviews of Angel Otero

March 01, 2024

Dealership Rating
Employee Rating

Everything was fine with my visit. I did call a week or so ahead of time to get pricing on an alignment. The person said they weren't able to give me a price, but someone would call me More

by johnszcz
Recommend Dealer
Yes
Mar 04, 2024

Daytona Toyota responded

Thank you for bringing this to our attention. We apologize for the oversight and any inconvenience it may have caused. Your feedback is valuable, and we'll use it to improve our communication processes moving forward. If We appreciate your understanding and hope to have the opportunity to serve you better in the future.

February 29, 2024

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I am traveling from out of town and everyone with whom I spoke was very helpful in resolving my issue...and quickly. Angel who wrote up my visit was very kind and thorough. I feel safe to get back on the ro More

by VIKIANNAND850
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson

Feb 29, 2024

Daytona Toyota responded

We're so glad to hear that our team was able to help you quickly and effectively during your visit, especially while you're traveling from out of town. Your safety on the road is our top priority, and we're grateful for the opportunity to assist you. Safe travels!

February 25, 2024

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after spending $2,440. 00 on a warranty, I was still charged $48.00 to fix a flat tire. I have spent almost $90,000.00 at this dealership in the last 6 yrs.. but I won't be More

by pdionne85
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Feb 26, 2024

Daytona Toyota responded

We're sorry to hear about your recent experience. We strive to provide excellent service to all our customers and apologize if this was not your experience. To discuss this matter please reach out to Aaron Garcia at 386-255-7475 ext. 1702.

February 23, 2024

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They did a great job. The price is ok but I trust Toyota with their service More

by stephensemler3
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Recommend Dealer
Yes
Feb 23, 2024

Daytona Toyota responded

Thank you for your feedback! We're glad to hear you had a positive experience with us. We strive to provide excellent service and value to all our customers. We hope to continue serving you and exceeding your expectations in the future.

February 23, 2024

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I wanted an oil change. I would’ve had to pay $100. since I didn’t have 10,000 miles since the last one. Carmax said I was overdue for one. Instead they rotated the tires an More

by BJHOLZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Emily Melanson

Feb 24, 2024

Daytona Toyota responded

We're sorry to hear about your experience. Please reach out to Aaron Garcia at 386-255-7475 ext. 1702 so we can address your concerns. Your satisfaction is our priority.

February 22, 2024

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I am disappointed that they allow solicitors in waiting room. I was approached by someone claiming that my windshield had a crack and he could have it repaired from my home for free. Something did not feel More

by marparins
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Thomas Clark , Kelly Jordan

Feb 23, 2024

Daytona Toyota responded

We're sorry to hear that you had this experience and we will pass this feedback on to ensure a more comfortable experience moving forward.

February 21, 2024

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Angel is terrific! This survey is ridiculous and not user-friendly there should not be word limit More

by #1 Elvis Fan
Service Price Transparency
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Recommend Dealer
Yes
Feb 22, 2024

Daytona Toyota responded

Thank you for your feedback, Angel! We appreciate your positive comments and understand your frustration with the survey format. We'll take your input into consideration for future improvements.

February 19, 2024

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Clean, friendly, service is top notch. . Once I was told I could go to Palm Coast Ford for Toyota service. I did it once and would not return. More

by z01srm
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Recommend Dealer
Yes
Feb 21, 2024

Daytona Toyota responded

Thank you for your kind words and for choosing our dealership! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again soon!

February 17, 2024

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Employee Rating

I usually use the Deland center but I have visited this service center twice because its closer. In comparison to Deland center, this is decent, average. More

by a
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Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson

Feb 18, 2024

Daytona Toyota responded

Thank you for giving our service center a try, even though it's not your usual choice. We're committed to continually improving and hope to exceed your expectations in the future.

February 09, 2024

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Employee Rating

Angel was great. I am from out of state and he explained how everything worked. I appreciate him More

by MICHELECARLTON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear that Angel provided you with excellent service and made your out-of-state experience smooth. We appreciate your business and hope to serve you again in the future.

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