Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Anthony Fajardo
Refer Me
Anthony Fajardo | Page 4
Service Lane Manager
Castle Chevrolet of Villa Park
400 E Roosevelt Rd
Villa Park, IL 60181
47 Reviews
Dealership Experience
8 yrs, 10 mos
47 Reviews of Anthony Fajardo
January 09, 2019
Oil change tire rotation friendly service When arriving to the dealer car entered service center quickly I had a tire rotation oil change and to reprogram air pressure sensors job was perform When arriving to the dealer car entered service center quickly I had a tire rotation oil change and to reprogram air pressure sensors job was performed in under an hour card came back clean managers and staff were very friendly while waiting I walked around the dealership very clean and looks very professional More
by YUKONJACK67
Verified CustomerOther Employees Tagged: Marlex Rodriguez , Clemente Garibay, Becky Pirtle, Andino Medina
Helpful 
December 19, 2018
Amazing service Castle Chevy service is top notch. I will only have my GM vehicles serviced by Castle. I would absolutely recommend them to everyone looking to buy or Castle Chevy service is top notch. I will only have my GM vehicles serviced by Castle. I would absolutely recommend them to everyone looking to buy or just need service. More
by faganb
December 17, 2018
Oil change and inspection In one word — Professional. Friendly, but most important, Tony knows what he is doing. Clem was there with a big smile making sure all we handled pr In one word — Professional. Friendly, but most important, Tony knows what he is doing. Clem was there with a big smile making sure all we handled properly. More
by jackschultz400
Other Employees Tagged: Clemente Garibay
December 17, 2018
Somewhat disappointed. As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car back it was never washed as promised, The driver seat had oil on it,. so I had to go back in & get someone to clean it off.. As i was leaving the dealership lot I checked to make sure that the oil indicator was reset to 100 % & it was not, so I had to return again to have it reset. If I didn't check it there I would had to have come back at another time. I am not blaming the mechanic but some one gouged my front RIM pretty bad on the passenger side and I am not real happy about it now. At this point I am almost afraid to bring it back again. More
by george5319
December 12, 2018
Interior Fan Knob upside-down Brought in my vehicle with an issue from a previous dealership. Explained the situation to Anthony that I did not like dealing with that dealership as Brought in my vehicle with an issue from a previous dealership. Explained the situation to Anthony that I did not like dealing with that dealership as I trusted Villa Park Castle more. Explained that the best he can do is spend an hour with his tech to see if the issue can be fixed. When he came 45 minutes later saying the problem was fixed and to have a nice day was awesome. More
by brndnmcmillan88
December 08, 2018
Friendly staff The staff is very professional and friendly. And informative when in come down to purchasing a vehicle. Also, the service department is great. They'r The staff is very professional and friendly. And informative when in come down to purchasing a vehicle. Also, the service department is great. They're knowledgeable and will get you in and out when time permits. I will definitely recommend this dealership to my family and friends. More
by java.young71
Other Employees Tagged: John Porter , Ivan Vujovic
December 07, 2018
Service was good, customer service not so good. I already told you in previous statement. I wish your old crew was back. More indifference and not paying attention to what was written on the ticke I already told you in previous statement. I wish your old crew was back. More indifference and not paying attention to what was written on the ticket. I was WAITING and they called my home to tell me my car was ready. Had I not gone to inquire about it, I could have been sitting there for longer than I was. More
by Beverly
December 06, 2018
If its broke, they fix it! They do highlight the problem and walk you through the repairs.. Great demeanor and personal service. Clean work area. They treat you like family. No They do highlight the problem and walk you through the repairs.. Great demeanor and personal service. Clean work area. They treat you like family. No where else would I go. More
by Rev1234
Other Employees Tagged: All the mechanics are great. They explain the repair as well.
December 03, 2018
Terrible customer relations I purchased a car 1.5 years ago from Castle. One of the reasons was the free “castle difference” service option. When I went in now, I was told this w I purchased a car 1.5 years ago from Castle. One of the reasons was the free “castle difference” service option. When I went in now, I was told this was stopped and service was no longer free of charge. The cashier said she thought they sent out an email about this, but I received nothing in regards to this. I will not return, nor recommend. More
by Chilawn
December 02, 2018
Great experience This is the 2nd truck we have purchased here, our experiences have always been great. Friendly, honest, great people to work with, if we need another This is the 2nd truck we have purchased here, our experiences have always been great. Friendly, honest, great people to work with, if we need another vehicle we will come back here More
by Rsg4430
Other Employees Tagged: John Porter , Clemente Garibay, Ivan Vujovic
Dealership Inventory (224 Vehicles)
